Mercedes-Benz of Owings Mills - Service Center

Shawn Baker is definitely to guy when it comes to finding a service advisor for your Mercedes. He is nice and patient and always willing to take the extra mile. a service advisor for your Mercedes. He is nice and patient and always willing to take the extra mile. More

At Owings Mills Mercedes your truly treated like one of the family thank you to all who made my experience at Mercedes Owings Mills such a pleasurable one special shout out to my service advisor Shawn Bake the family thank you to all who made my experience at Mercedes Owings Mills such a pleasurable one special shout out to my service advisor Shawn Baker. More

Purchased a preowned E350. A couple nuisance items needed to be serviced. Kyle dealt with them promptly and made sure I was satisfied with the service work. All service was done well. I’m a happy custome to be serviced. Kyle dealt with them promptly and made sure I was satisfied with the service work. All service was done well. I’m a happy customer. More

Excellent customer service I have been servicing my cars here for several years now. My advisor Shawn Baker always exceeds my expectations and meets all my needs by providing ou I have been servicing my cars here for several years now. My advisor Shawn Baker always exceeds my expectations and meets all my needs by providing outstanding customer service and support. It is always a pleasure to work with Shawn! More

Friendly Staff and Top Notch Service Mercedes of Owings Mills is not the closest dealer to our home but we’ve taken our cars there for years. The staff is always friendly, the facility i Mercedes of Owings Mills is not the closest dealer to our home but we’ve taken our cars there for years. The staff is always friendly, the facility is clean with a comfortable waiting area and the service can’t be beat! More

Great The entire service experience at Mercedes Benz of Owings Mills was great! From the time I called for my service appointment until I drove off the pr The entire service experience at Mercedes Benz of Owings Mills was great! From the time I called for my service appointment until I drove off the property, everything was done so courteously and so professionally!My service representative, Shawn Baker, was superb! What a great experience; I was so pleased! More

Shawn Baker By far the best experience I’ve ever had at a dealership. I was treated wonderfully and Shawn did an amazing job of telling me what I needed to get do By far the best experience I’ve ever had at a dealership. I was treated wonderfully and Shawn did an amazing job of telling me what I needed to get done on my car. I will definitely be back! More

Harry Levy is the best My service experience at Mercedes is great because of Harry Levy. I brought my car in without an appointment because of a flat tire. Not only did he My service experience at Mercedes is great because of Harry Levy. I brought my car in without an appointment because of a flat tire. Not only did he expedite the repair process but he also provided a shuttle to get me to my next appointment. Harry is always nice, helpful and knowledgeable. He always makes Mercedes service a great experience. More

Courtesy, professionalism, friendly, efficient Christian Gutierrez is the best Service Advisor I have had the pleasure of working with. His professionalism, knowledge of the product, efficiency, fr Christian Gutierrez is the best Service Advisor I have had the pleasure of working with. His professionalism, knowledge of the product, efficiency, friendliness and overall willingness to serve his customer makes the experience as good as it gets. More