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Mercedes-Benz of Owings Mills - Service Center

Owings Mills, MD

4.8
244 Reviews

244 Reviews of Mercedes-Benz of Owings Mills - Service Center

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July 07, 2020

The service was great. Murphy provided me with great service. I was seen immediately and my car was ready in a timely manner. I trust the work at this dealership. More

by joquetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Mercedes-Benz of Owings Mills responded

Hi Joquetta, thank you so much for your positive comments about Mercedes-Benz of Owings Mills! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!

July 01, 2020

I am always pleased when I visit Mercedes of Owing Mills. The professionalism is outstanding. I enjoy working with Murphy. Thank you, and I look forward to working with you again. More

by Saxophone62
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Owings Mills! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 11, 2020

Service Director and Advisor genuinely works hard to meet customers’ expectations. Highly recommend that you visit these folks for all your Mercedes Benz repair needs. More

by SCNatCC
Recommend Dealer
Yes
Employees Worked With
Tim Sauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Mercedes-Benz of Owings Mills responded

SCNatCC, Thank you for taking the time to let us know about your experience. We sincerely apologize for any delay you encountered and would like to speak with you regarding your visit but are unable to identify you in our database by your username. At your convenience, please reach out to our Service Director, Tim Sauter at 410-363-7793 or tsauter@mileone.com.

June 10, 2020

Had a flat away from home and the whole dealership was great to work with especially my service advisor Murphy tedrick they were fantastic and got me going! More

by Bjw
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist, Stephen McGrath
Jun 12, 2020 -

Mercedes-Benz of Owings Mills responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about the services you received and thank you again for choosing Mercedes-Benz of Owings Mills!

June 02, 2020

Thank you so much, excellent service and get a done timely manner. I am confident that they will continue to serve as well to other More

by Thawpoon
Recommend Dealer
Yes
Employees Worked With
Reza Ghane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2020

Very good customer service and excellent attention to detail. I was taken care of in a timely manner. Every one I encountered was very professional. More

by apeterson1963
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Fowlkes
Jun 03, 2020 -

Mercedes-Benz of Owings Mills responded

Hi Apeterson, we are very happy to have provided you with such a positive experience! Thank you so much for choosing Mercedes-Benz of Owings Mills as your first choice for service!

June 01, 2020

I always receive professional, friendly, and timely experience at Mercedes Benz of Owings Mills. My family and I have purchased and serviced our vehicles here. More

by LadyG
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Mercedes-Benz of Owings Mills responded

Ladyg, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 18, 2020

I have worked with h. Murphy on a number of occasions, and I must say that it has been a pleasure. Not only the work, but the information for future buys. Thank you. More

by Saxophone62
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Owings Mills! We hope you continue to choose us for all your automotive needs! Take care!

May 15, 2020

I would like to thank Mercedes Benz of Owings Mills for providing service on my vehicle today. Murphy Tederick did a wonderful job informing me about the type of services which was performed on my vehicle More

by Sliiimiller03
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Mercedes-Benz of Owings Mills responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

May 15, 2020

Murphy was vice helpful, I appreciate it I was in and out no problems. They handle my car with such good care, I will tell friends and family. Thanks More

by dwayne.360
Recommend Dealer
Yes
Employees Worked With
Murphy Tederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Mercedes-Benz of Owings Mills responded

Dwayne, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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