Mercedes-Benz of Owings Mills - Service Center

They were able to get me scheduled in sooner than another dealership and provide me with a loaner. It was a very smooth transaction. Everything was repaired in a timely manner. They all were very friendly wh dealership and provide me with a loaner. It was a very smooth transaction. Everything was repaired in a timely manner. They all were very friendly when I visited. More

Murphy greeted me when I came in, told me what he thought the problem was. He kept me informed.He met me when I came to pick up the car. He was friendly and efficient. The car was clean and ran well. thought the problem was. He kept me informed.He met me when I came to pick up the car. He was friendly and efficient. The car was clean and ran well. Excellent experience. More

I had an awesome experience and I had a lot of work done. My service advisor (Murphy) was awesome. I recommend this dealership for service. My service advisor (Murphy) was awesome. I recommend this dealership for service. More

superb experience with harry levy from the service department; harry was thorough, detail oriented, expert, and very responsive to all concerns; a pleasure to work with. i'll be back! department; harry was thorough, detail oriented, expert, and very responsive to all concerns; a pleasure to work with. i'll be back! More

Reza was very nice, thorough and upbeat without being overbearing. We brought a Honda that was a trade-in and we were treated as if we were buying a Mercedes. I would highly recommend this dealership it overbearing. We brought a Honda that was a trade-in and we were treated as if we were buying a Mercedes. I would highly recommend this dealership it is very clean and everyone is friendly and helpful. If you see a car on their website that you like, call Reza and buy the car, you won't be disappointed. More

My service advisor, Murphy Terderick, always listens carefully when I ask him questions, and he knows his stuff. Always been a straight-shooter with me carefully when I ask him questions, and he knows his stuff. Always been a straight-shooter with me More

Mercedes Benz of Owings Mills is everything you would want in an extraordinary dealership. The service department is laser focused on customer service. They see to your every service need, no exceptions want in an extraordinary dealership. The service department is laser focused on customer service. They see to your every service need, no exceptions. Delightful experience, as always. More

Performs excellent diagnostics and services. The customer services are excellent. They treat people with respect and professionalism. Though the prices are high but comparable to the services services are excellent. They treat people with respect and professionalism. Though the prices are high but comparable to the services More

Excellent service and quickAgent very politeEasy to Excellent service and quick Agent very polite Easy to make an appoint Car was clean upon return Clean environment Yohan was very informative and Excellent service and quick Agent very polite Easy to make an appoint Car was clean upon return Clean environment Yohan was very informative and very Patient More