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Mercedes-Benz of Orlando

Maitland, FL

4.7
528 Reviews

810 North Orlando Avenue

Maitland, FL

32751

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528 Reviews of Mercedes-Benz of Orlando

February 01, 2023

My experience at Mercedes Benz in Maitland was terrific Donte Clifton was very knowledgeable, and very patient. He is a good asset to your company. More

by JDP2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donte Clifton
Feb 03, 2023 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2023

Al the sales associate and Vic the finance director were great..Fast courteus service..No nonsense No pressure. More

by randallrd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AL. VIC
Feb 03, 2023 -

Mercedes-Benz of Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2023

I have been a happy and loyal customer of MB Orlando for approximately 20 years. I have had great sales and service experiences each and every time I visit the showroom or service department. Various servi More

by s.giacalone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus, Mike, Alberto, Claudia
Jan 31, 2023 -

Mercedes-Benz of Orlando responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Orlando. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 25, 2023

They were welcoming and hostile and professional, AL showed me how to use the car in details More

by Ahmed
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
AL
Jan 29, 2023 -

Mercedes-Benz of Orlando responded

Hi Ahmed, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 25, 2023

Tried to charge me 3 times the cost of the required job. Fraudulent, dishonest and unethical business practice. They did not seem very bothered when I accused them of taking advantage of me. They said they More

by maura
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Frank and technician
Jan 29, 2023 -

Mercedes-Benz of Orlando responded

Hi Maura, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0784. We hope to hear from you.

Jan 29, 2023 -

maura responded

Thank you for getting back to me. I'm not sure what you have in mind to make it up to me. I am not local..2 hours away in Jupiter. What would seem the right thing to do would be to stop the practice of overcharging customers for services they don't need. It was fairly obvious that this happens all the time and the service manager and technician looked pretty guilty and a tiny bit embarrassed that someone called them on the behavior. I understand making money on services and not necessarily sales but a policy of full disclosure and transparency for services to all customers would be how you could make this up to me.

January 25, 2023

Terrific dealership. They have always provided the service level an owner would expect of a luxury vehicle. They are patient, competent, and always seem to get their w More

by richtrojan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hertz
Jan 29, 2023 -

Mercedes-Benz of Orlando responded

Hi Richtrojan, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk. Safe travels!

January 24, 2023

Service delayed, until next day. They no longer offers courtesy cars which is very inconvenient. More

by TondieB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 27, 2023 -

Mercedes-Benz of Orlando responded

Hi Tondieb, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0784. We hope to hear from you.

January 23, 2023

Mercedes-Benz of Orlando and Glenn Volence is the best Mercedes Dealership in my area. I was looking to purchase a brand new Mercedes and went to this dealership and I found my dream car. Glenn Volence is More

by Monique
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Volence
Jan 26, 2023 -

Mercedes-Benz of Orlando responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

Everyone I have dealt with so far has been extremely helpful and knowledgeable of their positions . Recently, Frank assistant manager in the service department, took care of an issue with my glove box, More

by uranickcraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
Jan 26, 2023 -

Mercedes-Benz of Orlando responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 21, 2023

Highly recommend Mercedes-Benz of Orlando, the exact experience you are looking for when buying an automobile. More

by KRobinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry and Ramy
Jan 24, 2023 -

Mercedes-Benz of Orlando responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

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