Mercedes-Benz of Orlando

I would never purchase another car from this dealership. This dealership pulled my credit 6 times over the course of 3 weeks. I understand the hard pull for the initial loan but they dinged my credit 40 poi This dealership pulled my credit 6 times over the course of 3 weeks. I understand the hard pull for the initial loan but they dinged my credit 40 points for this purchase because of all the pulls with the latest pull occurring yesterday. I keep getting emails that multiple new accounts have been opened for this car. I have never experienced such negligence from a dealership's finance department. I would love to know why and what you plan to do to rectify this problem because I gave you permission to run it for the loan. Not multiple times for fun 3 weeks later. More

They are good. Second car I’ve bought from them. Would buy from them again Second car I’ve bought from them. Would buy from them again More

The experience we had with Mercedes Benz of Orlando was outstanding. The sincerity and professionalism of the representatives made lasting impressions and our expectations were exceeded. outstanding. The sincerity and professionalism of the representatives made lasting impressions and our expectations were exceeded. More

Love the selection of models , fair prices , one to one attention . They took the time to listen what I was looking for . They work on giving me a good value for my car that I sold . They spent xtra time w attention . They took the time to listen what I was looking for . They work on giving me a good value for my car that I sold . They spent xtra time with me . to explain how the car which is electric work . Showed me the features , offered a test drive etc . The process was transparent and smooth . I love the maitland Mercedes Benz better than south Orllando ( milenia is way too busy and crowded ) . I feel more warmth at maitland ! More

We had a recall issue which was handled quickly and efficiently. Mike Hertz has been our adviser for many years and his professionalism is unmatched in my experience. Aside from our penchant of a Benz, efficiently. Mike Hertz has been our adviser for many years and his professionalism is unmatched in my experience. Aside from our penchant of a Benz, Mike is the reason I keep coming back for service and when purchasing a vehicle. More

We had a problem with a repair and they stepped up and took care of it. They fixed everything to make sure we were completely satisfied! Mike and Alberto were extremely kind, knowledgeable and helpful. took care of it. They fixed everything to make sure we were completely satisfied! Mike and Alberto were extremely kind, knowledgeable and helpful. I highly recommend them. More

The prompt response and appointment scheduled to take care of my car maintenance was great. My Service Rep, Marcus is the best! He is very professional, courteous, and honest! I received updates on th care of my car maintenance was great. My Service Rep, Marcus is the best! He is very professional, courteous, and honest! I received updates on the progress and status of my car, timely. Very little wait time! Highly recommend this dealership and this Service Rep. More

My experience was fantastic! I had to make an emergency appointment for 12pm but they took me at 8am, no problem. They had the diagnostic done in under 2 hours and my car fixed i I had to make an emergency appointment for 12pm but they took me at 8am, no problem. They had the diagnostic done in under 2 hours and my car fixed in less than 8 hours. Very grateful for the quick, awesome service. Thanks Marcus! More

Francisco my service writer from the dealership was great at explaining everything. They sent me home and picked me up the next day in a car. It was easy to deal with them and I highly recommend them. at explaining everything. They sent me home and picked me up the next day in a car. It was easy to deal with them and I highly recommend them. More

GREAT response to a Dying battery on Friday afternoon. Thanks Marcus for being awesome in the face of adversity! Thanks Marcus for being awesome in the face of adversity! More