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Mercedes-Benz of Orlando
Maitland, FL
536 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family.
Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 536 reviews
August 13, 2021
Found just the right car and had the pleasure of dealing with Annas Gannaoui in sales and Ramy Sidarous in Finance. Both were extremely knowledgeable and helpful, I love my E 350 Coupe and would recommend with Annas Gannaoui in sales and Ramy Sidarous in Finance. Both were extremely knowledgeable and helpful, I love my E 350 Coupe and would recommend the dealership and my contacts there with no hesitation. Overall, very pleased with the transaction and the car. More
by eestx1
Employees Worked With
Annas Gannaoui
August 12, 2021
We have had great experiences with both new car sales and service. Our recent experience with buying a new C 300 cabriolet with Frank Whitton was very pleasant. service. Our recent experience with buying a new C 300 cabriolet with Frank Whitton was very pleasant. More
by sailwind1000
Employees Worked With
Frank Whitton
August 12, 2021
I go to this dealership because of Marcus who is always there to assist with a smile on his face no matter how busy it is! Great customer service! Thank you Marcus! there to assist with a smile on his face no matter how busy it is! Great customer service! Thank you Marcus! More
by shabbz007
Employees Worked With
Marcus in service
August 07, 2021
I have been a Mercedes-Benz owner for 25 years and have dealt with a lot of service advisors and dealerships over the years. On my recent service visit to Mercedes-Benz of Orlando, I dealt with Drake Grab dealt with a lot of service advisors and dealerships over the years. On my recent service visit to Mercedes-Benz of Orlando, I dealt with Drake Grable and he was an outstanding service advisor. He was very polite, thorough and extremely helpful. He kept me in the loop every step of the way which I greatly appreciated. Thank you again Drake for your professionalism. More
by Larry Barnes
Employees Worked With
Drake Grable
August 06, 2021
Recent purchase very smoothly thanks to Carlton Small! The vehicle was out and prepared for test drive when I arrived. Carlton is very knowledgeable on the brand! The vehicle was out and prepared for test drive when I arrived. Carlton is very knowledgeable on the brand! More
by GMC Joe
Employees Worked With
Carlton Small
August 05, 2021
The team was great at making my experience a memorable one. It was obvious they put effort into making sure I was satisfied with the car and the service. one. It was obvious they put effort into making sure I was satisfied with the car and the service. More
by Carltonjw
Employees Worked With
Not sure on finances guy name , Buddy Jerome, Ron Poyser
August 05, 2021
I am always very pleased with how quickly I am serviced when I pull in. I never have to wait over a few minutes before my service rep, Mr. Grable. Appears. He is so helpful in explaining the problems , a when I pull in. I never have to wait over a few minutes before my service rep, Mr. Grable. Appears. He is so helpful in explaining the problems , and his honest advice is appreciated. I believe he is the best service representative there and I know I can trust him and rely on his advice for sure. More
by Pamela Dikeou
Employees Worked With
Grable, Drake
August 02, 2021
I HAVE BEEN TRYING TO ORDER PARTS FOR MY CAR FOR THE LAST 3 MONTHS AND NO ONE CALLS ME. WHEN I CALLED LAST THEY TOLD ME THAT IT'S THE WRONG PARTS. 3 MONTHS AND NO ONE CALLS ME. WHEN I CALLED LAST THEY TOLD ME THAT IT'S THE WRONG PARTS. More
by carolyndmd
Employees Worked With
RAFAEL PENA
July 28, 2021
Roc was very personable and helpful. I will definitely purchase another vehicle from him in the future. Thank you so much. I really love my purchase. purchase another vehicle from him in the future. Thank you so much. I really love my purchase. More
by nish778
Employees Worked With
Roc
