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Mercedes-Benz of Orland Park

Orland Park, IL

4.5
405 Reviews

8430 W. 159th Street

Orland Park, IL

60462

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Showing 405 reviews

March 02, 2023

Pulled right in, information was taken right away, car was worked on right away. Dominic told me exactly what service was going to be performed on the car. Took care of a recall that I didn't know about. More

by SHELBNZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Torres, Dominika Koscielniak
Mar 02, 2023 -

Mercedes-Benz of Orland Park responded

Our team is always here to help you out! Thank you for supporting Mercedes-Benz of Orland Park and we will see you next time!

Mar 03, 2023 -

SHELBNZ responded

👍🏽

Mar 03, 2023 -

SHELBNZ responded

👍🏽

Mar 03, 2023 -

SHELBNZ responded

Always a pleasant experience!

March 02, 2023

Brought car for a recall repair. One hour and thirty minutes later my car was washed and vacuumed. More

by Casey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Glenn
Mar 02, 2023 -

Mercedes-Benz of Orland Park responded

Casey - This is great to hear! It was our pleasure to assist you and we wish you safe travels until we see you next! -- Mercedes-Benz of Orland Park Team

February 24, 2023

The dealer is a good one and my car was there for a recall, which was done I hope and I was told I would get a car wash, I would think they would have done that, but they didn’t. I work from home and g More

by Sam
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Martin
Feb 27, 2023 -

Mercedes-Benz of Orland Park responded

Sam, I am disappointed that we fell short of our five-star standards. I apologize if we missed washing your vehicle and for any inconvenience this caused. Your feedback will be used to help us improve, and if there is anything else I can help with, please reach out. Thank you, Randy Boomsma - Service Manager - 708-428-8228

February 22, 2023

Needs to be upgraded ,an old looking and packed waiting room the waiting the was not bad More

by Ragboss49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Glenn
Feb 22, 2023 -

Mercedes-Benz of Orland Park responded

Thank you for your review. We appreciate this feedback about our waiting room — we actually have a remodel scheduled at the end of this year. If there's anything else we can do for you, please don't hesitate to be in touch. Thank you, Ken Kowal - General Manager - 847-446-5100

Feb 22, 2023 -

Ragboss49 responded

Ok

February 05, 2023

The customer service is why I will always stay with Mercedes of Orland Park Everyone from sales to service are excellent More

by sarstro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Patrylak
Feb 06, 2023 -

Mercedes-Benz of Orland Park responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Mercedes-Benz of Orland Park. Safe travels!

February 04, 2023

Great customer service, friendly environment. Helpful with explaining what’s needed and why. As a woman I feel comfortable handling business without my husband . More

by R.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Glenn
Feb 06, 2023 -

Mercedes-Benz of Orland Park responded

We are delighted to hear from you. Thank you for the great review of Mercedes-Benz of Orland Park! Safe travels until we see you next!

January 28, 2023

Very happy with the greeters and the service writers friendly enthusiasm and competency as well as other dealership people I had the pleasure of meeting. Additionally ,my car had the best wash ever from More

by Woodbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Torres, Jason Glenn
Jan 30, 2023 -

Mercedes-Benz of Orland Park responded

Thank you so much for supporting Mercedes-Benz of Orland Park! Our team is always happy to see you!

January 25, 2023

I am ecstatic! I was so lucky to have Al Piton as my salesman - Made me fall in love with the car instantly! The service he provided was above and beyond, I didn't More

by L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Piton
Jan 25, 2023 -

Mercedes-Benz of Orland Park responded

Congratulations on the new vehicle! We are thrilled that Al and the rest of our Mercedes-Benz of Orland Park team were able to provide such excellent service to you throughout the buying experience. Have a great day and enjoy the ride!

January 23, 2023

Great service with Peter. He was very courteous and helpful in showing me what was needed for my car. Ordered needed parts and set me up for my next visit to have parts inst More

by abeeve2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Martin
Jan 24, 2023 -

Mercedes-Benz of Orland Park responded

It's great to hear that Peter took such great care of you! Thank you for choosing Mercedes-Benz of Orland Park and for sharing your experience. Safe travels ahead!

January 18, 2023

Peter was outstanding , very nice outgoing. Very clean facilities, love the coffee and snacks. Thanks More

by CeCe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Torres
Jan 18, 2023 -

Mercedes-Benz of Orland Park responded

Thank you for your confidence in Peter and our team! We appreciate your feedback here at Mercedes-Benz of Orland Park. Have a great rest of your day!

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