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Mercedes-Benz of Orland Park

Orland Park, IL

Overview
Reviews
Vehicles
4.6
381 Reviews
Call Dealership (708) 460-0400

8430 W. 159th Street

Orland Park, IL

60462

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Showing 381 reviews

December 10, 2022

They have an excellent service department with staff that cares. I have been taking my car there since 2013, which is where I purchased it. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domineco , Carmen Torres, Brad Patrylak
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Dec 12, 2022 -

Mercedes-Benz of Orland Park responded

Thank you for this great review! We appreciate your business and your loyalty throughout the years! -- Mercedes-Benz of Orland Park Team

Helpful
December 09, 2022

Mark was a great salesman and had a sense of humor. He made the process smooth and simple. Great place to do business. More

by Fitzrgreat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Zimmerman
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Dec 09, 2022 -

Mercedes-Benz of Orland Park responded

Thank you for this great review of Mercedes-Benz of Orland Park! We are thrilled to hear that Mark made the purchasing process simple! Our team is grateful for your trust and business.

Helpful
December 07, 2022

I was very pleased with the service they perform their duties in a timely fashion More

by Dooley424.wd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Virus
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Dec 07, 2022 -

Mercedes-Benz of Orland Park responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Mercedes-Benz of Orland Park with your vehicle's care! Safe travels and we hope to see you again down the road!

Helpful
December 06, 2022

The courteous and professional experience - sheds light on the staff training. Wonderful to work with. More

by mwheaten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moore
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Dec 06, 2022 -

Mercedes-Benz of Orland Park responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Mercedes-Benz of Orland Park team. Drive safely, and we hope to see you back again down the road!

Helpful
December 05, 2022

Amazing customer service, service adviser was incredible, total honesty and amazing knowledge of the vehicle. Highly recommend this dealership and their service department. Thank you Mercedes of Orland Park More

by dpez20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Scaletta
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Dec 06, 2022 -

Mercedes-Benz of Orland Park responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Mercedes-Benz of Orland Park team. Drive safely, and we hope to see you back again down the road!

Helpful
December 05, 2022

Domenic is the reason I get my car serviced there he is very professional and knowledgeable More

by pinastef1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Torres
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Dec 06, 2022 -

Mercedes-Benz of Orland Park responded

We are delighted to hear that Domenic provides such a high standard of service that's earned Mercedes-Benz of Orland Park your business. Thanks for your five stars!

Helpful
November 29, 2022

Steve was very helpful on helping me understand what the issue with my car was and the best thing to do about replacing the dying battery. Had a nice cup of coffee in the lounge worked on my word puzzles More

by Shantha51
Recommend Dealer
Yes
Employees Worked With
Steve White
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Nov 30, 2022 -

Mercedes-Benz of Orland Park responded

Thank you for the great review! We are so glad to hear that Steve delivered such a successful experience. Drive safely, and we hope to see you back again at Mercedes-Benz of Orland Park!

Helpful
November 27, 2022

The service department quoted me a price and when all said and done, that’s what I paid. Nice to see honesty in a dealership and it’s abilities to maintain the Mercedes brand. More

by Duane
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ly
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Nov 28, 2022 -

Mercedes-Benz of Orland Park responded

Duane, thank you for the great review! We are so glad to hear that you had a successful experience working with the Mercedes-Benz of Orland Park team. Drive safely, and we hope to see you back again down the road!

Nov 28, 2022 -

Duane responded

Thanks for your response.

Helpful
November 24, 2022

A place where they treat you like family, great dealership all around. Never had a problem there. More

by Terry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Schrader, Vic Ciccio
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Nov 28, 2022 -

Mercedes-Benz of Orland Park responded

Terry, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Mercedes-Benz of Orland Park team. Drive safely, and we hope to see you back again down the road!

Helpful
November 02, 2022

3 week wait for a loaner car? A premier car dealership with no customer appreciation. New ownership excuse is NO excuse! More

by faucher40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominic
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Helpful
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