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Mercedes-Benz of Orland Park

Orland Park, IL

Overview
Reviews
Vehicles
4.6
381 Reviews
Call Dealership (708) 460-0400

8430 W. 159th Street

Orland Park, IL

60462

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Showing 381 reviews

February 22, 2023

Needs to be upgraded ,an old looking and packed waiting room the waiting the was not bad More

by Ragboss49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Glenn
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Feb 22, 2023 -

Mercedes-Benz of Orland Park responded

Thank you for your review. We appreciate this feedback about our waiting room — we actually have a remodel scheduled at the end of this year. If there's anything else we can do for you, please don't hesitate to be in touch. Thank you, Ken Kowal - General Manager - 847-446-5100

Feb 22, 2023 -

Ragboss49 responded

Ok

Helpful
February 05, 2023

The customer service is why I will always stay with Mercedes of Orland Park Everyone from sales to service are excellent More

by sarstro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Patrylak
Report | Print
Feb 06, 2023 -

Mercedes-Benz of Orland Park responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Mercedes-Benz of Orland Park. Safe travels!

Helpful
February 04, 2023

Great customer service, friendly environment. Helpful with explaining what’s needed and why. As a woman I feel comfortable handling business without my husband . More

by R.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Glenn
Report | Print
Feb 06, 2023 -

Mercedes-Benz of Orland Park responded

We are delighted to hear from you. Thank you for the great review of Mercedes-Benz of Orland Park! Safe travels until we see you next!

Helpful
January 28, 2023

Very happy with the greeters and the service writers friendly enthusiasm and competency as well as other dealership people I had the pleasure of meeting. Additionally ,my car had the best wash ever from More

by Woodbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Torres, Jason Glenn
Report | Print
Jan 30, 2023 -

Mercedes-Benz of Orland Park responded

Thank you so much for supporting Mercedes-Benz of Orland Park! Our team is always happy to see you!

Helpful
January 25, 2023

I am ecstatic! I was so lucky to have Al Piton as my salesman - Made me fall in love with the car instantly! The service he provided was above and beyond, I didn't More

by L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Piton
Report | Print
Jan 25, 2023 -

Mercedes-Benz of Orland Park responded

Congratulations on the new vehicle! We are thrilled that Al and the rest of our Mercedes-Benz of Orland Park team were able to provide such excellent service to you throughout the buying experience. Have a great day and enjoy the ride!

Helpful
January 23, 2023

Great service with Peter. He was very courteous and helpful in showing me what was needed for my car. Ordered needed parts and set me up for my next visit to have parts inst More

by abeeve2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Martin
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Jan 24, 2023 -

Mercedes-Benz of Orland Park responded

It's great to hear that Peter took such great care of you! Thank you for choosing Mercedes-Benz of Orland Park and for sharing your experience. Safe travels ahead!

Helpful
January 17, 2023

Peter was outstanding , very nice outgoing. Very clean facilities, love the coffee and snacks. Thanks More

by CeCe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Torres
Report | Print
Jan 18, 2023 -

Mercedes-Benz of Orland Park responded

Thank you for your confidence in Peter and our team! We appreciate your feedback here at Mercedes-Benz of Orland Park. Have a great rest of your day!

Helpful
January 05, 2023

Awesome service in and out as promised. Would go to David next time I am there. Very responsive. More

by RolandNocera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Krogulski, Dennis Motley, Greg Comer, Dyrail Brown, Vic Ciccio, Nick Garvey, Phillip Morreale
Report | Print
Jan 06, 2023 -

Mercedes-Benz of Orland Park responded

Thank you for your confidence in David and our team! We appreciate your feedback here at Mercedes-Benz of Orland Park. Have a great rest of your day!

Helpful
December 30, 2022

Service always great, efficient and professional. Brad is fantastic always thinking about pleasing his customers More

by tom.major
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Patrylak
Report | Print
Jan 03, 2023 -

Mercedes-Benz of Orland Park responded

Tom, thank you for the great review! We appreciate the kind words about Brad and hope to see you back again at Mercedes-Benz of Orland Park!

Helpful
December 30, 2022

Service at Mercedes of Orland Park is the reason I’ve been a customer for 8 years. Both in servicing my car and in sales. More

by sarstro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Torres, David Bosco
Report | Print
Jan 03, 2023 -

Mercedes-Benz of Orland Park responded

Thank you for the great review! We are so glad to hear that you have enjoyed working with the Mercedes-Benz of Orland Park team over the years. We appreciate your continued business and will be sure to pass on the kind words!

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