Mercedes-Benz of Orland Park
Orland Park, IL
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I had a wonderful experience working with Tim. Walking into this dealership is like walking in to seeing family everybody’s friendly and kind and whatever they tell you is always the truth no doub Walking into this dealership is like walking in to seeing family everybody’s friendly and kind and whatever they tell you is always the truth no double talking I would recommend this dealership in the service department to all my friends. More
They were courteous, very professional and gave me special attention and serviced my car at a very reasonable price. I give the dealership my strongest recommendation. special attention and serviced my car at a very reasonable price. I give the dealership my strongest recommendation. More
Peter is the best service advisor I have ever had in many years no doubt understands what your coming in for and how to xxxxx the problem also keeps you updated on everything before hand. I would recommende years no doubt understands what your coming in for and how to xxxxx the problem also keeps you updated on everything before hand. I would recommended Peter Martin to anyone coming to service there vehicle at Mercedes of Orland park. More
This dealership has gone rapidly downhill since the new regime. Customer service is non-existent. Oil changes take five hours plus when you’re quoted a “couple hours”. Service writers ignore their text mes regime. Customer service is non-existent. Oil changes take five hours plus when you’re quoted a “couple hours”. Service writers ignore their text messages. Nobody keeps you updated on the status of the vehicle and then when you call for an update, Kim has an attitude problem. Suffice to say, I will be going to a different dealership going forward. More