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Mercedes-Benz of Orland Park

Orland Park, IL

4.5
405 Reviews

8430 W. 159th Street

Orland Park, IL

60462

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Showing 405 reviews

September 27, 2023

I got a great service from Dariusz. I got a call when my car is ready. More

by rdsgizaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dariusz
Sep 27, 2023 -

Mercedes-Benz of Orland Park responded

Thanks for the kind feedback! We appreciate the kind words about Dariusz and hope to see you again at Mercedes-Benz of Orland Park. Safe travels!

September 26, 2023

I am happy buying my new AMG car from this dealer. They were very nice and helpful preparing me to my next adventure with such a nice car! More

by Grxtn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darius Krogulski, Vic Ciccio
Sep 26, 2023 -

Mercedes-Benz of Orland Park responded

Thanks for choosing Mercedes-Benz of Orland Park! We're so glad you found a vehicle you love with the help of our team. Here's to many happy adventures ahead in your AMG!

September 23, 2023

Patient with explanation of car features Very thorough and detailed with paperwork and add ons prior to speaking to finance More

by espur1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Garvey
Sep 25, 2023 -

Mercedes-Benz of Orland Park responded

We're glad to know you appreciated the detailed explanations and thorough paperwork process at Mercedes-Benz of Orland Park. We strive for clarity in every step! Thanks for your review.

September 17, 2023

Love the atmosphere and the employees are very helpful. Steven always take the time out to explain alll my concerns. More

by meoqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Stryczek, Steve White, Steve Moore
Sep 18, 2023 -

Mercedes-Benz of Orland Park responded

We're delighted to know you enjoyed the atmosphere and found our team helpful at Mercedes-Benz of Orland Park. It's great that Steven was able to address all your concerns! Thanks for sharing your experience with us.

September 01, 2023

My service person is Peter Martin and I couldn’t ask for a better understanding advisor. He listened to what needed to Be done to my car and not suggest things that isn’t needed. I appreciate Mercedes and More

by chaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Martin
Sep 01, 2023 -

Mercedes-Benz of Orland Park responded

We're glad to know that Peter provided you with excellent service at Mercedes-Benz of Orland Park. It's important for us to understand your needs and not suggest unnecessary services. We appreciate the trust you've placed in us!

August 29, 2023

Brought in my 2014 CLA for a transmission oil change and to replace the auxiliary battery(that had been replaced by this establishment 2 years ago) drove out the lot and pumped gas across the street , when More

by Adan Cervantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Maus, David Nocera, Carmen Torres, Brad Patrylak, Jason Glenn, Steve Moore, Matthew Virus, David Bosco
Aug 30, 2023 -

Mercedes-Benz of Orland Park responded

Adan, I'm really sorry to hear about your experience. It's clear that we've fallen short in our communication and service delivery. This is not the standard of care we aim for and I understand how frustrating this must be for you. It is my goal to ensure you receive assistance as soon as possible. I will search for your contact information, but I encourage you to also reach out to me directly. Thank you, Joseph Cronin - Service Manager - 708-428-8228

August 20, 2023

Great customer service. Very efficient well planned delivery process.Everything went smoothly and exactly as discussed. More

by jdoliverio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Moran
Aug 22, 2023 -

Mercedes-Benz of Orland Park responded

Thanks for taking the time to detail your positive experience with Mercedes-Benz of Orland Park! It's always our goal to ensure smooth, efficient service. Enjoy the ride!

August 15, 2023

Friendly staff. Prompt service.,Comfy waiting room . Convenient location. Service took a bit longer than stated but reasonably punctual. More

by Bogoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moore
Aug 15, 2023 -

Mercedes-Benz of Orland Park responded

Thanks for your kind words and positive rating! We appreciate your patience while we completed the service on your vehicle and hope to impress you with a swifter turnaround in the future. If you have any outstanding concerns, I invite you to reach out to me directly. Your complete satisfaction is our priority and we hope to see you again soon. Joseph Cronin - Service Manager - 708-428-8228

August 12, 2023

Good service and good people, I really enjoyed buying a vehicle from your dealer ship. More

by Razak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Garvey
Aug 14, 2023 -

Mercedes-Benz of Orland Park responded

It was our pleasure to assist you here at Mercedes-Benz of Orland Park! Thank you for working with our team.

August 07, 2023

Bought about 3 cars here. Great people to deal with. Darius Krogulski is the best. More

by Sergey Mavrody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Krogulski
Aug 07, 2023 -

Mercedes-Benz of Orland Park responded

Thank you for the review! We appreciate your business and hope to see you again at Mercedes-Benz of Orland Park!

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