Mercedes-Benz of Orland Park

I went to see why my check engine light was on and a ticking noise, I was told the engine had to be replaced coast of 45k makes no sense to me the engine I looked up coast only 5k-6k 2015 GL550 so where ticking noise, I was told the engine had to be replaced coast of 45k makes no sense to me the engine I looked up coast only 5k-6k 2015 GL550 so where is the 40k coming from. I had to pay $873 for them to look at my car and had nothing done, So I went to get a second opinion I found out that two of my ignition coil was bad cost me $400 fixed the problem right away. I don’t understand why a dealership that specifically works on Mercedes can’t find that issue that worries me this is why so many people avoid dealerships this kind of high was robbery I lost $873 I will never go to a dealership anymore. More

Everyone was very helpful, knowledgeable and very friendly. I would definitely recommend going here to buy a car, or for service friendly. I would definitely recommend going here to buy a car, or for service More

Very fast and friendly service. Easy to schedule my appointment and was kept updated. I’m driving there from Indiana but it’s well worth the trip. Was taken care of quickly as they Easy to schedule my appointment and was kept updated. I’m driving there from Indiana but it’s well worth the trip. Was taken care of quickly as they knew I was waiting. Tim was excellent. Thanks to all! More

I had a terrible experience with one of the service representatives, Dariusz. Thank God for Brad the manager, but Dariusz totally dropped the ball. representatives, Dariusz. Thank God for Brad the manager, but Dariusz totally dropped the ball. More

After making my payment I had to walk and locate my car. I had to go back and look for the Agent for help I had to go back and look for the Agent for help More

I continue to return to Mercedes of Orland Park, because I get outstanding service, Peter my service representative, bent over backwards to accommodate my busy schedule and got me in the same day for a prob I get outstanding service, Peter my service representative, bent over backwards to accommodate my busy schedule and got me in the same day for a problem I was having. Fixed it. Went above and beyond. Can’t say enough good things about him and the dealership in general. More

The customer service is excellent. Dominic was very accommodating, professional, patient and knowledgeable! It’s always delightful to have Orland Park service my vehicle. Dominic was very accommodating, professional, patient and knowledgeable! It’s always delightful to have Orland Park service my vehicle. More

I was pleased with the service I received from Mercedes-Benz of Orland Park Illinois. Mercedes-Benz of Orland Park Illinois. More

Dyrail was a charm to work with. The process was easy and timely. The dealership was very clean and the staff was very friendly. I would recommend Dyrail Brown to my family and frien The process was easy and timely. The dealership was very clean and the staff was very friendly. I would recommend Dyrail Brown to my family and friends More

The advisor, Peter was very professional, knowledgeable and accommodating. Will definitely use this dealership for my future service needs of my 2023 Mercedes Benz CLA. and accommodating. Will definitely use this dealership for my future service needs of my 2023 Mercedes Benz CLA. More