Mercedes-Benz of Orland Park

Always friendly and very attentive. Service and sales people are always smiling and cordial. Dealership clean and their service area very comfortable to wait in. people are always smiling and cordial. Dealership clean and their service area very comfortable to wait in. More

Mercedes Benz of Orland Park has the best customer service. The staff is polite and and address issues appropriately. David Lyles, my service Consultant is very efficient and I appreciate the service service. The staff is polite and and address issues appropriately. David Lyles, my service Consultant is very efficient and I appreciate the service. Thank you More

Outstanding I always come back here because of the excellent service I receive. I've had the pleasure of working with Greg for the past 6-maybe 7 years and he kno I always come back here because of the excellent service I receive. I've had the pleasure of working with Greg for the past 6-maybe 7 years and he knows exactly what I want and what I want to spend. It's never a hassle and Greg is wonderful to talk to. Wilson was quick in finance and we were out in no time. Sarah More

Mercedes Benz of Orland Park is one of the best dealerships I’ve had the pleasure of doing business with Mr Eric Sarkady was very professional and helpful during my visit for service dealerships I’ve had the pleasure of doing business with Mr Eric Sarkady was very professional and helpful during my visit for service More

Great customer service and service department As a first time customer here, I brought my car to this dealership in response to a “service campaign” (aka recall), for replacement of some steering As a first time customer here, I brought my car to this dealership in response to a “service campaign” (aka recall), for replacement of some steering bolts. Everything was handled smoothly, professionally, by friendly, polite people. From scheduling the appointment to turning in the loaner and getting my freshly washed car back, my experience was excellent, especially since this service was at no cost to me. The service department was busy the morning I was there, and I can understand why, because it was a good experience all around. I would recommend this service department, and would return there if i needed some very specific work done on my out-of-warranty vehicle. More

Driver’s seat problem, resolved it quickly, no problem. Steve handled it promptly and to my complete satisfaction. Cannot thank him and the service department enough. Thanks. Steve handled it promptly and to my complete satisfaction. Cannot thank him and the service department enough. Thanks. More

Excellent Costomer Service from the Service Advisor Despite the blip in my appointment, the advisor rectified the situation, took me in, and delivered right on time as promised. Also took time to explai Despite the blip in my appointment, the advisor rectified the situation, took me in, and delivered right on time as promised. Also took time to explain needed works. More

Excellent customer service! I have worked with the service team for over 10 years. Brad and Carmen are great to work with. They are both very diligent, hard work, detail oriented individuals. I dri service team for over 10 years. Brad and Carmen are great to work with. They are both very diligent, hard work, detail oriented individuals. I drive over an hour to their dealership because of the excellent service and the good work that youbhage all done for me. Thank you! More

Second-to-None Customer Service The past two months in my Mercedes-Benz GLC 300 have been fantastic, and it all began with the outstanding service provided at Mercedes Benz of Orland The past two months in my Mercedes-Benz GLC 300 have been fantastic, and it all began with the outstanding service provided at Mercedes Benz of Orland Park. Phillip Morreale made sure the buying/trade-in process was smooth from start to finish. As a customer, I was treated with respect and I had no doubt the entire process was handled fairly and with my best interest in mind. I will certainly be returning to MB or Orland Park for my future vehicle purchases. More

Excellent service however it took a while to get the parts to finish the service. Car was towed and loaner was provided. Heidi followed up on this service so I could plan transportation. parts to finish the service. Car was towed and loaner was provided. Heidi followed up on this service so I could plan transportation. More