Mercedes-Benz of Orland Park
Orland Park, IL
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Peter Bozich was our sales rep and was HORRIBLE! Not a single time did he follow up with me after I placed the order for my vehicle. I was constantly chasing him for information and his responses we Not a single time did he follow up with me after I placed the order for my vehicle. I was constantly chasing him for information and his responses were always delayed. Nothing prompt about this sales rep. He didn’t even have a contact number on his email signature. My vehicle was delayed months during production with no notice or updates from Peter. Even the day we came to finally pickup the car, Peter was always talking to another employee or distracted. Worst car buying experience but because it was a brand new build I was forced to finish the purchase with Peter. I will never use or recommend Peter or Orland Park. More
Service was completed as promised. Tires originally requested were not available but a suitable substitute was provided. I wish the car had come with a spare. It would have saved a lot Tires originally requested were not available but a suitable substitute was provided. I wish the car had come with a spare. It would have saved a lot of time and money getting to the dealer. More
Trustworthy place answer all questions let you know ahead of time if your vehicle needs additional preventive maintenance. Courtesy and everyone speaks to you. of time if your vehicle needs additional preventive maintenance. Courtesy and everyone speaks to you. More
The entire sales team was courteous, informative, and professional. We enjoyed the experience and look forward to doing business in the future. Thank you professional. We enjoyed the experience and look forward to doing business in the future. Thank you More
The Sprinter service dept in Orland Park did a fabulous job in helping me. I had a problem with my motorhome and stopped with no appt.. They were able to take my unit the following morning and solve my pro job in helping me. I had a problem with my motorhome and stopped with no appt.. They were able to take my unit the following morning and solve my problem in 2 hours. Since I was traveling, they were very responsive in getting me back on the road. The afternoon before I talked with Matthew Virus who assured me of help the next morning and on the following morning Tim Loeding was extremely helpful. Great Service! More