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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Harriman, NY
743 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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743 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
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April 06, 2024
The team at the car service department is known for their exceptional professionalism and warm hospitality, making every customer feel valued and well taken care of. exceptional professionalism and warm hospitality, making every customer feel valued and well taken care of. More
by CHARLESTRAN1966
Verified CustomerEmployees Worked With
Amia
April 06, 2024
The most exceptional parts and service team I have ever experienced. In desperation, I brought my car in and it was serviced quickly and professionally.. The staff was sympathetic to my situation and provi experienced. In desperation, I brought my car in and it was serviced quickly and professionally.. The staff was sympathetic to my situation and provided service well beyond my very high expectations. More
by MHBORELL
April 04, 2024
Waited very long to get work done on vehicle. It took a full month from when the vehicle was dropped off to getting done, battery had to be replaced which probably happened from noone looking at It took a full month from when the vehicle was dropped off to getting done, battery had to be replaced which probably happened from noone looking at vehicle for 3 weeks and it was cold. More
by DH4259102
Employees Worked With
April 04, 2024
Excellent communication. Omar communicated right away any issues that they found with my car. 5 stars. Omar communicated right away any issues that they found with my car. 5 stars. More
by Shousell
April 03, 2024
Thank you for the thorough examination of our car, your recommendations and exceptional service thereafter. recommendations and exceptional service thereafter. More
by LRAWDING
Employees Worked With
April 03, 2024
I would give 4. 5 if I could. Service is good and professional, but when I replied to the Mobile ASR Approval, it did not go through. 5 if I could. Service is good and professional, but when I replied to the Mobile ASR Approval, it did not go through. More
by LILLIANLHHO
Employees Worked With
Omar
April 01, 2024
After a mix up, the representative was able to set me up correctly. Mr. Martinez was very professional as well as friendly. I especially appreciated the video presentation of the inspection on my vehicle. correctly. Mr. Martinez was very professional as well as friendly. I especially appreciated the video presentation of the inspection on my vehicle. If I were shopping for a vehicle, I would definitely choose this dealership! Thanks again! More
by MOHENRY
Employees Worked With
Omar Martinez - Service Consultant
April 01, 2024
Very satisfied overall. The service status email system does not update which needs to be fixed. The service status email system does not update which needs to be fixed. More
by JOSEPH.DOPICO
Employees Worked With
March 30, 2024
Always great service and honesty. The team was great and helped me complete my service way before it was promised. Great work, the car looked great and ran extremely well. The team was great and helped me complete my service way before it was promised. Great work, the car looked great and ran extremely well. More
by adgreen13
Employees Worked With
March 30, 2024
Outstanding, beyond my expectations. For sure will come back again. Thank you for the great service For sure will come back again. Thank you for the great service More
by klos78
Employees Worked With
