Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Harriman, NY
744 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
744 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Sort by
July 21, 2024
Mercedes-Benz of Orange County is fantastic - the people are great!! Best dealership in the Hudson Valley! are great!! Best dealership in the Hudson Valley! More
by Robert Z
Verified CustomerEmployees Worked With
Other Employees :
Walter Pensa
July 20, 2024
since you had a communication break down i understand the computers where disrupted but your phones worked. our car sat in your lot for a week and the car was ready in one day. we called several time and the computers where disrupted but your phones worked. our car sat in your lot for a week and the car was ready in one day. we called several time and the service people that we talked to said its not ready. Just terrible job for a dealership like Mercedes can recall the many people we talked with More
by JBARREIRO
July 19, 2024
Omar was proficient in provided great customer communication, support and assistance. He was a pleasure to work with. communication, support and assistance. He was a pleasure to work with. More
by Cazuckerman
Employees Worked With
Other Employees :
Caiya Davis
July 19, 2024
Great customer service. Fast and efficient service. I would definitely recommend this dealership to anyone. Fast and efficient service. I would definitely recommend this dealership to anyone. More
by SHUMANNBATTIST
Employees Worked With
July 19, 2024
Omar was fantastic. He knew exactly what was going on with my car, responded quickly and thoroughly. He was courteous, respectful, informative, and personable. I could n He knew exactly what was going on with my car, responded quickly and thoroughly. He was courteous, respectful, informative, and personable. I could not ask for better service. More
by Erik
Employees Worked With
July 19, 2024
Omar Martinez was highly professional. He kept me informed and notified during my vehicle repair. He kept me informed and notified during my vehicle repair. More
by MICHAELDEAS
Employees Worked With
July 01, 2024
Professional, clean & knowledgeable. The customer is always a priority. Everything you need in a service center. The customer is always a priority. Everything you need in a service center. More
by TCJ714
June 26, 2024
excellent- efficient and competent staff. Knowledgeable staff and explaining various options and benefits. making our trip easy and reaching out for best arrangement for us. Knowledgeable staff and explaining various options and benefits. making our trip easy and reaching out for best arrangement for us. More
by mercedesbenz
Employees Worked With
Josephine Nikolla
June 21, 2024
Excellent Dealer. Top notch service all around. Communication is the key and Frankie in service excels. Top notch service all around. Communication is the key and Frankie in service excels. More
by DTANDY
June 20, 2024
$1,000 for a “B” oil change? Come on!! They scare u into the fact that I have to go to Mercedes for the correct service. Rate is twice what anyone else would charge. Come on!! They scare u into the fact that I have to go to Mercedes for the correct service. Rate is twice what anyone else would charge. More
by BIEBSMAGIC
