Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Great place! Service very professional place. Staff is also pleasant to speak to. I'll recommend. Service very professional place. Staff is also pleasant to speak to. I'll recommend. More

This was my first service for my Mercedes and I am very happy with excellent service of all persons involved in the service that include Scott and drivers Dave. The service department provided my very good happy with excellent service of all persons involved in the service that include Scott and drivers Dave. The service department provided my very good service. They picked up my car and returned after the service. Every one was very professional and saved my lot of time. I will recommend the your service and dealership to all my friends, relatives and my patients. Thanks a lot for your excellent service. Dr. Rehmani More

Great bunch of people, very professional and courteous. Would definitely recommend them to friends and family Would definitely recommend them to friends and family More

Always a pleasure working with the Harriman team! Scott was professional, personable and provided the utmost care and consideration- a true delight! My service was complete precisely on time, as p Scott was professional, personable and provided the utmost care and consideration- a true delight! My service was complete precisely on time, as promised! Thank you for your attention to detail and for answering all of my questions! Stellar team! More

We arrived at the location for a scheduled a service a brand new 2025GLE with 9500 miles on it. The brakes are still squeaking. Those are one of our complaints. The technician said the brakes are in good brand new 2025GLE with 9500 miles on it. The brakes are still squeaking. Those are one of our complaints. The technician said the brakes are in good condition as we drive off a lot we still hear the brakes squeaking. The issue is not resolved More

A little bit of a wait but, Omar was polite and a real nice guy and I got to eat bagels and coffee and watch TV in the lounge so all good. Services were performed nicely. nice guy and I got to eat bagels and coffee and watch TV in the lounge so all good. Services were performed nicely. More

Scott was excellent. He was very attentive, answered all my questions and got me in and out in a quick and efficient manor. He was very attentive, answered all my questions and got me in and out in a quick and efficient manor. More

I took my leased GLE350 for service, while I was there, I inquired about if possible to save on monthly payments. I had the pleasure to chat with Eric, he was awesome! Very professional and super friendly, inquired about if possible to save on monthly payments. I had the pleasure to chat with Eric, he was awesome! Very professional and super friendly, he gave me options and explained everything in details. I end up with a new lease of an upgraded model, lower monthly payments, ended my previous lease with no fee, the manager even waived my service cost. All were done while I was waiting for my car. The finance manager Matt was great too! He answered my questions and recommended what's needed, gave my daughters teddy bears, which really made their day. Eric called me after I got home and told me that he was able to save me another $500 because I mentioned that I am a AAA member. Absolutely a very enjoyable experience! More

Everyone at the dealer was very professional and helpful. When i went to pickup the car the receptionist did double duty, welcomed me in an checked me out, which i thought was very helpful. When i went to pickup the car the receptionist did double duty, welcomed me in an checked me out, which i thought was very helpful. More

Always a pleasure to come to Orange County Mercedes everybody is very nice and professional everybody is very nice and professional More