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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
September 25, 2024
Frankie and the service is excellent service as always. But This mandatory written portion is annoying. But This mandatory written portion is annoying. More
by MMSPIANO
Verified CustomerEmployees Worked With
September 22, 2024
when the car has the issue/problem the computer displays the code that needs attention. Why people servicing that problem charging for diagnostic ? There is nothing to be diagnosed. For example if the compu the code that needs attention. Why people servicing that problem charging for diagnostic ? There is nothing to be diagnosed. For example if the computer says Fuel filter needs replacement and we are replacing that fuel filter why they are charging diagnostic fee on the top of the filter replacement fee. Very dishonest! Also if the diagnostic fee is from say $300 to $500 range be sure you will be charged $500. Dishonest, dishonest, dishonest More
by LANDILORD
Employees Worked With
September 22, 2024
Too expensive and it’s never one price. Once your goes in the price always changes and they say owe they didn’t know. It’s the same excuse EVETY time Once your goes in the price always changes and they say owe they didn’t know. It’s the same excuse EVETY time More
by BYCOLEMEAN
Employees Worked With
September 21, 2024
Victor was awesome! ! Very patient and a pleasure to work with. I highly recommend him if you are looking to purchase a Mercedes 😃 ! Very patient and a pleasure to work with. I highly recommend him if you are looking to purchase a Mercedes 😃 More
by Cam
September 21, 2024
Comprehensive service. Friendly advisor who keep in touch with me and flexible with pick up and delivery. Thanks! Friendly advisor who keep in touch with me and flexible with pick up and delivery. Thanks! More
by Sdallas
Employees Worked With
September 19, 2024
Scott provided exceptional service. Was very accommodating, Very polite and made me feel very comfortable Was very accommodating, Very polite and made me feel very comfortable More
by arroyo.m.elizabeth
Employees Worked With
September 17, 2024
Victor really went out of his way to make sure had the best deal possible. Victor is extremely courteous, friendly and professional. I will be recommending him to all of my friends and colleagues looking best deal possible. Victor is extremely courteous, friendly and professional. I will be recommending him to all of my friends and colleagues looking for a Mercedes Car or SUV. More
by AChaudhary
September 16, 2024
Been dealing with MBofOC for many years. I have always found the to be fair and professional. It’s the reason I come all the way from New Jersey to have my vehicle serviced there. I have always found the to be fair and professional. It’s the reason I come all the way from New Jersey to have my vehicle serviced there. More
by LEVLORS
Employees Worked With
September 15, 2024
Victor was a pleasure to work with. He’s extremely professional, knowledgeable, and made the process effortless. He got me into my first Mercedes at a great price and with nothing but He’s extremely professional, knowledgeable, and made the process effortless. He got me into my first Mercedes at a great price and with nothing but patience and a smile. I would 100% recommend Victor, he’s awesome! More
by Annamarie O.
