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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 810 reviews
October 20, 2024
Omar was courteous, professional, efficient and helpful. I had traffic problems when I was going to pick up my car and Omar was able to assist me without any problems. I had traffic problems when I was going to pick up my car and Omar was able to assist me without any problems. More
by MALDO7
Verified CustomerEmployees Worked With
October 19, 2024
Without a doubt, the best service manager in the country. Every interaction with him has felt personalized, always with clear explanations of repairs pricing, etc. Every interaction with him has felt personalized, always with clear explanations of repairs pricing, etc. More
by Nathan1267
Employees Worked With
October 19, 2024
Omar handled all situations professionally and effectively. I had an amazing experience and they got my repairs and service done within the promised time frame! effectively. I had an amazing experience and they got my repairs and service done within the promised time frame! More
by DENNISM5
Employees Worked With
October 19, 2024
Sadly, my service consultant left the dealership 2 years ago and I was not notified despite leaving several texts and emails. I started going to another dealership. Omar himself was attentive, friendly, and ago and I was not notified despite leaving several texts and emails. I started going to another dealership. Omar himself was attentive, friendly, and seems professional. More
by JDAS23
Employees Worked With
October 19, 2024
Great customer service and we’re easy to work with. Also, did great work on my car to make sure it was perfect when I got it back. Also, did great work on my car to make sure it was perfect when I got it back. More
by BRODY
October 19, 2024
Service was great ! ! Frankie promptly addressed the issue and my car was ready within 24 hours Great work ! ! Frankie promptly addressed the issue and my car was ready within 24 hours Great work ! More
by aurelienjeanty
Employees Worked With
October 17, 2024
Very happy with new service manager. Showed care about my concerns and assured me he will do his best to look into issue. Showed care about my concerns and assured me he will do his best to look into issue. More
by OBORIA
October 17, 2024
Great service. Fast. Understanding. Just wish repair cost was a little more affordable. Thank you Fast. Understanding. Just wish repair cost was a little more affordable. Thank you More
by Rockland express llc
October 16, 2024
My interaction with everyone was friendly and respectful. Although my car was not wash as promise, the overall service was good. Although my car was not wash as promise, the overall service was good. More
by EPARKS2
Employees Worked With
October 16, 2024
The service rep is very helpful and conscientious in attending to the needs of my car. attending to the needs of my car. More
by jbmacjr
Employees Worked With
