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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
810 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 810 reviews

September 05, 2024

Great facility. Excellent service and great people. Frankie took great care of all requested work. Thank you. More

by ASSEN.RACHEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Good job. Always a pleasure to visit the center. The staff at Mercedes Benz of Orange County are very professional. More

by THEICEMOTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Everyone from sales to service are so courteous, attentive and professional. The showroom is spotless and beautiful. More

by Ariday5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Recently bought an X Loaner GLB250 from MB of Orange County. Sales Rep Victor was great! We did the entire sale over the phone and E signed the documents. The experience was seamless and Victor made it More

by Akshat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your fantastic review! We’re thrilled to hear that Victor provided you with a seamless and easy car-buying experience, especially with the added convenience of home delivery. We pride ourselves on delivering excellent customer service, and it’s great to know that Victor went above and beyond. We look forward to assisting you with your next car purchase! Warm regards, Michael Hill mhill@benzelbusch.com

September 02, 2024

A very professional and easy environment. The dealership itself was brand new and very comfortable. The sales experience was straight forward and honest. Car buyer experiences have been stres More

by PHILSPALDI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Taccetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your thoughtful review! We’re thrilled to hear that you found our environment professional and comfortable, and that our sales experience was straightforward and honest. It’s our goal to make car buying as stress-free as possible, and we’re glad to know we achieved that for you. If you have any more questions or need assistance in the future, please feel free to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

September 02, 2024

Omar was professional, friendly and communicated well. Waiting area was comfortable and the service was excellent. More

by jamesbracelcswr
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your kind words! We’re delighted to hear that Omar provided professional and friendly service and that you found our waiting area comfortable. We’re also pleased that you had an excellent experience overall. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

September 01, 2024

Everything was very nice; my car and I were well taken care of. I thought it was a quick 2 hours More

by ashley.hutson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your experience! We're so glad to hear that both you and your car were well taken care of and that the service felt quick and efficient! Warm regards, Michael Hill mhill@benzelbusch.com

August 31, 2024

I purchased my GLC-300 4-magic from Orange County Benzel Busch Mercedes in 2016. Every time it’s serviced it looks and runs like it’s brand new! More

by CANTPUT1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : E’Mauri
Sep 05, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful feedback and for trusting us with your GLC 300 4MATIC! We're thrilled to hear that every time your vehicle is serviced, it looks and runs like new. Our team takes great pride in ensuring your car stays in top condition, and we’re happy that you’ve consistently had such a positive experience. Warm regards, Michael Hill mhill@benzelbusch.com

August 31, 2024

Being pretty new to a Mercedes Benz, it’s good to know that they live up to their reputation. More

by TCJ714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Patterson
Sep 05, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your feedback! We’re so glad to hear that your experience with Mercedes-Benz has lived up to your expectations. Welcome to the Mercedes-Benz family! If you ever have any questions or need assistance, don’t hesitate to reach out—we're here to help. Warm regards, Michael Hill mhill@benzelbusch.com

August 30, 2024

Benzel- Busch ofOrange County is servicing our glc300 4 matic since 2018 to our greatest satisfaction. The staff is competent, efficient and friendly. More

by DIRKSALZD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your loyalty and trust in Mercedes-Benz of Orange County since 2018! We're thrilled to hear that our team has consistently met your expectations with competent, efficient, and friendly service. It’s our pleasure to keep your GLC 300 4MATIC in top condition. If you ever need anything, please don’t hesitate to reach out. We look forward to continuing to serve you! Warm regards, Michael Hill mhill@benzelbusch.com

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