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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
810 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 810 reviews

September 08, 2024

Although we hadn’t originally intended to buy a new car, the team in Monroe exceeded our expectations. Their patience, courtesy, and transparency regarding the 2024 GLC 300 were truly impressive. The entire More

by VIVIANPASTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Love the valet option rather than wait for car. Have us3d it exclusively. Always get it back in a reasonable amount of time. More

by TMVITALE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

I would like to thank the staff at Mercedes Benz of Orange County for making my experience with servicing my vehicle such a pleasure. More

by TCJ714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Patterson
September 07, 2024

Dealership is very efficient. Scott Bateman was fast, efficient and could not have been more helpful. It was an absolute pleasure. I have no complaints at all. More

by GF85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Love the valet service option. Have used it exclusively. Would rather schedule pick up and drop off rather than waiting. More

by TMVITALE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Excellent service. Sam commercial manager and Frankie were very professional and helpful. High end service. Highly recommended More

by W.OLSZEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Victor attuned himself with my driving desire, and financial restrains and in so doing, navigated a masterful outcome. More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Very helpful and very informative! Answered all my questions and help me set up my new vehicle! More

by Jaye B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Malota
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

E'Mari was very pleasant, professional and efficient. This is my local dealership and I am happy to have one so close. More

by TMEEHAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : E'Mari Davis
September 05, 2024

My service advisor Omar and my technician Lev, did a great job of taking care of my vehicle. Lev provided a thorough video of what my vehicle needed and Omar took care of it. Very transparent and effici More

by Mrbenz1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : IEVGEN US, Lev
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