Mercedes-Benz of Ontario - Service Center

Wonderful warm customer Service and overall nice, friendly s I love Ontario Mercedes. I feel like the Queen of the dealership when I take my car in for service. My Service Advisor Nathan Hurley is so procession I love Ontario Mercedes. I feel like the Queen of the dealership when I take my car in for service. My Service Advisor Nathan Hurley is so processional, consistent and efficient in getting me in and out. Personable communication skills and customer friendly. More

Outstanding service! I'm always so impressed with the courtesy and consideration extended by my service advisor C.J Hodgson in the service department. He coordinates quick I'm always so impressed with the courtesy and consideration extended by my service advisor C.J Hodgson in the service department. He coordinates quick in providing a loaner vehicle while my MB is in the shop. My calls and text messages are quickly responded by any emergency I've had with my vehicle. He is very thorough in explaining the service and the cost. And always willing to compare and find the best tire prices I can get! Outstanding service! More

rudy is the best man best man to go Rudy he help me and speed was fast, didn’t wait at all provide me with easy check out and no hassle pick up . best man to go Rudy he help me and speed was fast, didn’t wait at all provide me with easy check out and no hassle pick up . More

Excellence I was in and out in a jiffy. Gerald went above and beyond in assuring that I was taken care of quickly and my car was already pulled up at time of pi I was in and out in a jiffy. Gerald went above and beyond in assuring that I was taken care of quickly and my car was already pulled up at time of pick up. Thanks Gerald! More

Customer Service tony have been helping me for awhile, he has great customer service it make you visit easy. . always a smile a welcome, remember who you are. tony have been helping me for awhile, he has great customer service it make you visit easy. . always a smile a welcome, remember who you are. More

Professional,kept me informed of status of vehicle Would recommend without any hesitation. Was informed of any changes during entire process. Would respond in timely manner. Will definitely seek s Would recommend without any hesitation. Was informed of any changes during entire process. Would respond in timely manner. Will definitely seek some Service Advisor . Professional and friendly service. More

Jeremy is an outstanding service advisor. I came in because one of my tire’s indicator light signal came on. It was late on a Friday evening. Jeremy helped me get a loaner car because I neede I came in because one of my tire’s indicator light signal came on. It was late on a Friday evening. Jeremy helped me get a loaner car because I needed two new back tires. He had my new tires put on Saturday morning and I was out the door by late morning. He is professional, friendly, knowledgeable and customer focused. More

Worst MB experience ever Didn't fix my service issues, left my gas tank on empty, claimed to have washed my vehicle but was delivered to me filthy! The staff is King and place Didn't fix my service issues, left my gas tank on empty, claimed to have washed my vehicle but was delivered to me filthy! The staff is King and place is beautiful, unfortunately service done is not. More