Mercedes-Benz of Ontario - Service Center

High tech and extremely comfortable The service team here is truly top notch. Courtesy vehicles, shuttles and an exemplary waiting area make your options and experience beyond exceptiona The service team here is truly top notch. Courtesy vehicles, shuttles and an exemplary waiting area make your options and experience beyond exceptional. The professionalism of the staff is five star service. I was attended by Rudy. He gave me the no nonsense breakdown on my vehicle issues. There are plenty of places you can take your car for service and repair, but if you are looking for a luxury service center to match the car you purchased, take it here. If you want someone to give it to you straight on what absolutely needs to be fixed and what can wait, ask for Rudy. My only word of caution is that you will be paying a much higher rate because you are paying dealership rates, but the money is not waisted. These mechanics are certified for Mercedes Benz so you know the job will be done correctly. More

Car service Excellent service , all staff súper profesional helping , try to do the best They help me , friendly copy copy copy copy copy voy copy copy Why mak Excellent service , all staff súper profesional helping , try to do the best They help me , friendly copy copy copy copy copy voy copy copy Why make write 25 words if I only want to write few? Is about quality no quantity ! More

Excellent Service - very pleased. I received exceptional service. My service advisor Chao Wang was very courteous and professional. He made sure that all of my questions were answere I received exceptional service. My service advisor Chao Wang was very courteous and professional. He made sure that all of my questions were answered, and provided a swift transaction so that I didn't have to wait. More

Mercedes service is by far the best! Jorge Montoya is a complete joy to work with. Normally any car person is pushy and shady but Jorge is honest and transparent. He goes above and beyond Jorge Montoya is a complete joy to work with. Normally any car person is pushy and shady but Jorge is honest and transparent. He goes above and beyond to make sure you are 1000% satisfied. I have worked with him for over 5 years and he has been amazing every single time. More

Great service Rudy did a great job. He was friendly, educational and above all honest person. The dealer has coffee better than Starbucks. Although I did not have a Rudy did a great job. He was friendly, educational and above all honest person. The dealer has coffee better than Starbucks. Although I did not have an appointment they were able to accommodate my need and fix my car in a timely manner More

Repair windshield Your car wash was excellent. I believe the person who gave me a Vip car wash was named Delaney. I had to wait for the next day to get the car washed. Your car wash was excellent. I believe the person who gave me a Vip car wash was named Delaney. I had to wait for the next day to get the car washed. Thank you. More

received my vehicle on time and performed my service on time great operation and I will continue to use your service department and will refer my friend to see Trevor Harlow when they need to purchase a new veh great operation and I will continue to use your service department and will refer my friend to see Trevor Harlow when they need to purchase a new vehicle. More

You guys have a great team of people there Prior to Fletcher Jones of Ontario I was taking our Mercedes to Fletcher Jones of Newport. Unfortunately after 4 visits my problem was never fixed. Prior to Fletcher Jones of Ontario I was taking our Mercedes to Fletcher Jones of Newport. Unfortunately after 4 visits my problem was never fixed. FJ of Ontario fixed it for me in one try. Service adviser was in constant contact with the status of my repair. A very satisfied service experience. Thank you and the team work! More

Excellent service by the team Had a 50k maintenance and 4 tires change. All taken care promptly , kept up to date by Gerald. I will continue to bring my car here for servicing and Had a 50k maintenance and 4 tires change. All taken care promptly , kept up to date by Gerald. I will continue to bring my car here for servicing and any other issues that may arise in the future More

Mr. Corona’s extremely valued performance. Mr. Gerald Corona, Service Advisor, as usual, was very cordial, pleasant and professional. I believe he is an asset to your organization. I highly re Mr. Gerald Corona, Service Advisor, as usual, was very cordial, pleasant and professional. I believe he is an asset to your organization. I highly recommend this gentleman for recognition award, if your Mercedes Benz Dealership has such programs. More