Mercedes-Benz of Ontario - Service Center

Came in to get my front two tires replaced. Arrived and was helped right away with top notch customer service. Told it would take a while and if I wanted a ride home so I took a ride home and was called wh was helped right away with top notch customer service. Told it would take a while and if I wanted a ride home so I took a ride home and was called when it was finished. Upon arrival it was easy to retrieve my car. Very friendly and excellent customer service. More

Great service. Very helpful employees. Very quick-Service department is very well managed. Thank you. Bring back the free car washes—don’t use the COVID pandemic to be an excuse to elimInate t quick-Service department is very well managed. Thank you. Bring back the free car washes—don’t use the COVID pandemic to be an excuse to elimInate the service. Thank you More

Exceptional customer service. While other Mercedes dealerships are a 5 Fletcher Jones is a 10. From the minute you drive in you feel welcome Like a high end hotel dealerships are a 5 Fletcher Jones is a 10. From the minute you drive in you feel welcome Like a high end hotel More

My service writer Jorge was wonderful, he let me know about the Sunbit service that’s available and I was able to use it for my repairs. about the Sunbit service that’s available and I was able to use it for my repairs. More

Excellent customer service with great communication. I was constantly updated with the services performed on my vehicle. I was vey happy with the outcome of the services rendered. I will definitely come b was constantly updated with the services performed on my vehicle. I was vey happy with the outcome of the services rendered. I will definitely come back for all services my vehicle may need. More

On Friday, my tire had a nail pierced and I went to Mercedes-Benz Ontario. They told me that my tire could not be repaired and needed to be replaced with a new one. But they didn’t have a tire and they Mercedes-Benz Ontario. They told me that my tire could not be repaired and needed to be replaced with a new one. But they didn’t have a tire and they needed it the next day. I couldn’t wait so I went to the American tires. Tell me that my tires can be repaired and do not need to be replaced. I think American tires are professional, but I believe Mercedes-Benz Ontario is also professional, so I also believe that Mercedes-Benz Ontario is lying to me. If I don’t repair it, I need to spend $432 but I am in the American Tire didn't pay any money I will report this to the headquarters. I hope people will consult more before repairing tires. More

Once again I was impressed by the way MB of Ontario handled my situation. Ron was excellent in his knowledge and handling of my small problem. This facility is a class act. I left a satisfied customer. handled my situation. Ron was excellent in his knowledge and handling of my small problem. This facility is a class act. I left a satisfied customer. P.S. My car looked beautiful when they brought it out after washing. It didn't start raining on me until I reached the Euclid off ramp. More

Service is always exceptional this dealership surpasses expectations. Happy we bought a car from here. Our service provider was communicative and fixed all issues without any delays expectations. Happy we bought a car from here. Our service provider was communicative and fixed all issues without any delays More

Tony Garcia, was great. He listen to my needs. Tony took time to explain the service, and recommendations. The price wad reasonable, precaution was taking when checking in. Will bring my car back, for the n time to explain the service, and recommendations. The price wad reasonable, precaution was taking when checking in. Will bring my car back, for the necessary services needed. More

Mike Doehla is an excellent service advisor, very courteous and have an extensive knowledge about the car maintenance, he makes sure the customer leaves happy with the service provided. courteous and have an extensive knowledge about the car maintenance, he makes sure the customer leaves happy with the service provided. More