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Mercedes-Benz of Ontario
Ontario, CA
1,279 Reviews
By the early 1990s, Ted Jones had a clear vision of the expansion direction he wanted his business venture to take, and in 1991, he purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach setting his plan in motion to create one of the Nation's largest Mercedes-Benz center. After completing construction, and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the additional dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Latest Reviews
March 06, 2025
Matzi is an outstanding Service Writer!
He provides excellent customer service and follows through! 5 Stars rating!
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by Terrie D.
Employees Worked With
Matzi
February 07, 2025
great service, took care of programming my key while I
waited and very comfortable dealership
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by bob@rdsprinting
Employees Worked With
Taylor Cervantes
January 29, 2025
Was their for a maintenance went super smooth easy to
work with staff especially Robert at services gets you in and out
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by T
Employees Worked With
Robert Tabor, Dani Constantine
Dealership Inventory (735 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Shuttle Service
- Television
- Complimentary Loaner Cars
- Complimentary Coffe
- Complimentary WiFi
- Children's Activity Center
- Patio Lounge
- Guest Lounge
- Boutique
- Home Delivery
- No Contact Transactions
- Vehicle Sanitization
