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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

September 11, 2017

Excellent customer service Gerald was very helpful and friendly great personality and explained everything in detailed that was done to our vehicle, he kept in contact at all ti More

by ValRaygoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Sep 18, 2017 -

Mercedes-Benz of Ontario responded

Hello ValRaygoza, Thank you for sharing your feedback with us. We are happy to hear that Gerald kept you updated on the status of your vehicle while it was in our care. If we can be of any further assistance, please don't hesitate to contact us. Best, Heather Lewis Client Care Manager

August 29, 2017

Great Customer Service! My family and I had a great experience purchasing our new car! Loved the family atmosphere! AJ was a great salesman, helped us test drive several cars More

by Amy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj Wanker , Stephen Desko
Sep 05, 2017 -

Mercedes-Benz of Ontario responded

Hello Amy123, We are excited to hear that you and your family had a pleasant and enjoyable time working with AJ to find the perfect vehicle to take home. If we can be of any future assistance, please know our team is happy to help. Congratulations on your new Mercedes-Benz! Sincerely, Heather Lewis Client Care Manager

August 27, 2017

Gerald is AWESOME!! Gerald provides excellent service every time I have my S550 serviced. I wish the quality of the car was as good as him!! He communicates effectivel More

by Alcantar123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Sep 05, 2017 -

Mercedes-Benz of Ontario responded

Hello Alcantar123, Thank you for your feedback. We are happy to hear that Gerald continues to exceed the level of your expectations. If we can be of any further assistance, please don't hesitate to reach out. As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager

August 26, 2017

My Car Looks Like New Again From a recent trip, my car was exposed to some hard water that severely stained the hood of my car. The team at Mercedes Benz Ontario were able to was More

by canoemtp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Daniels
Sep 05, 2017 -

Mercedes-Benz of Ontario responded

Hello Canoemtp, Thank you for sharing your feedback with us. We are happy to hear that our team helped make your vehicle look like new again! We look forward to helping you get into your newest dream Mercedes-Benz when the time is right. In the meantime, if we can be of any further assistance, please don't hesitate to reach out to us. Kind Regards, Heather Lewis Client Care Manager

August 25, 2017

Amazing Experience Everyone we encountered was amazing. Mike Burns made our experience a simple and painless process. I will definitely be a return customer. They really More

by Tambi123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard in the financial department was great. , Michael Burns
Sep 05, 2017 -

Mercedes-Benz of Ontario responded

Hello Tambi123, Thank you for sharing your feedback on your recent visit. We are thrilled to hear that Mike make your experience enjoyable and memorable. We look forward to assisting you and your family again in the future. Congratulations on your new Mercedes-Benz! Best, Heather Lewis Client Care Manager

August 21, 2017

Purchase It was a pleasure meeting Anthony??Anthony and all the members of Fletcher Jones Mercedes in Ontario were exceptional! Their no pressure approach to More

by Mercedes lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lara and Mike the Service manager, great guys!!!, Anthony Del Toro, Stephen Desko
Aug 23, 2017 -

Mercedes-Benz of Ontario responded

Hello, We appreciate you taking the time to share your feedback. We are happy to hear that Anthony and the rest of our team members provided you with an exceptional experience. Congratulations on your purchase! Please don't hesitate to contact us if we can be of any further assistance. Best, Heather Lewis Client Care Manager

August 16, 2017

Great Experience Ted and Bernard made trading in my car for a new one really easy. I couldn't be any more satisfied with their service and willingly to help me settle More

by bigbenny_007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Moreno, Bernard Azar
Aug 23, 2017 -

Mercedes-Benz of Ontario responded

Hello, Thank you for sharing your feedback with us. We are happy to hear that Ted and Bernard seamlessly assisted you through the process of trading in your car for a new one. Congratulations on your new Mercedes-Benz! Please don't hesitate to contact us if we can be of any further assistance. Kind Regards, Heather Lewis Client Care Manager

August 14, 2017

Great Experience Visited Ontario MD this past Saturday, 75% set on purchasing a new vehicle. From the time I walked in I was greeted with smiles and from that point on More

by C Braz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hossam (Sam) Elayoty
Aug 23, 2017 -

Mercedes-Benz of Ontario responded

Hello C Braz, Thank you for taking the time to share your feedback with us. We are happy to hear that Sam delivered a wonderful experience to you and helped you get into the car of your dreams at a price that fit your budget. Congratulations on your new Mercedes-Benz! Please don't hesitate to reach out if we can be of any further assistance. Kind Regards, Heather Lewis Client Care Manager

August 05, 2017

MB of Ontario makes the difference! Employees of MB Ontario AJ, Wael and Michael made my buying experience a great and memorable one. They truly made the difference!! Very professional, More

by Shanti
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wael Fejleh, Michael , Aj Wanker
Aug 14, 2017 -

Mercedes-Benz of Ontario responded

Hello Shanti, Thank you for taking the time to share your feedback with us. We are excited to hear that your interactions with AJ, Wael and Michael were memorable and enjoyable. Congratulations on your new Mercedes-Benz! Our team looks forward to assisting you again in the future. Best, Heather Lewis Client Care Manager

August 02, 2017

Impeccable Service Where do I start?! From the moment I walked in I was greeted with ice cold water & the Manager Michael. Dennis the sales rep was who I worked with thr More

by Bitchfit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Veals
Aug 04, 2017 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario. We appreciate you taking the time to share your feedback with us. It is great to hear that Dennis and our entire team made your visit pleasant and enjoyable. Congratulations on your new Mercedes-Benz. We hope to deliver another memorable experience to you again in the future. Best, Heather Lewis Client Care Manager

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