Mercedes-Benz of Ontario

Cusromer Service Excellent Customer Service experience! Finance Manager Wael has the expertise & exceed pur expectation. Nancy exuded professionalism & approachable au Excellent Customer Service experience! Finance Manager Wael has the expertise & exceed pur expectation. Nancy exuded professionalism & approachable aura. Ashley is just amazing & knowledgeable on details of our new car.. Thank you everyone this has been so far the best MB purchase! More

Fletcher Jones-Ontario I wasn't sure where to start when looking into buying a car, so I made an online search and was contact by Matt Nouri from the Fletcher Jones-Ontario I wasn't sure where to start when looking into buying a car, so I made an online search and was contact by Matt Nouri from the Fletcher Jones-Ontario right away. Matt Nouri was able to show me the different car options that same day and with his help, I choose the right car for me. He made my experience at Fletcher Jones-Ontario great, Now, I get to enjoy my commute with an awesome Mercedes. More

2nd Mercedes This was not our first experience with Mercedes Benz of Ontario. I have our SLK 300 serviced here. Desiree McKinney was the first person I've had the This was not our first experience with Mercedes Benz of Ontario. I have our SLK 300 serviced here. Desiree McKinney was the first person I've had the pleasure to deal with. Her professionalism and the quality of the Dealership were the reasons we decided to look for another Mercedes from this dealership. We were not disappointed. I filled out the loan application on line and before I could finish, I was already contacted by Nancy Quintero and Angeliki King who set up an appointment for us. Once we arrived at the appointment, we were immediately greeted by your very professional staff. Once we confirmed our appointment we were quickly linked up with Nancy, who took us back and introduced us to Sunil Sethi and Angeliki. Sunil was the primary salesperson we worked with, but with Nancy and Angeliki assisting they worked as a very professional and well oiled team. The car was going to be for my wife. She described what she was interested in and Angeliki brought the vehicles to the sales area for her to look at. Once she decided, Sunil finished the paperwork process and turned it over to Bernard Azar, another true professional in your employment. Bernard quickly and efficiently assembled the paperwork and was careful to explain everything. When we finished the paperwork, Angeliki had the car we purchased prepared and ready for us. She took the time to explain the features of the car to insure we understood it's operation. All four of the individuals came to welcome us to the Mercedes Benz family and said their goodbyes before we left. At no time were we rushed or pressured into making a decision. As busy as the dealership was, these four individuals made us feel like we were the only customers in the place. You truly have the most professional, caring and courteous staff that I have ever dealt with in the car industry and your facilities are hard to match. More

Our experience at Fletcher Jones was awesome AJ was so aweso Our experience at Fletcher Jones was awesome also our sales person AJ was amazing the best experience that I've ever had one purchasing A vehicle I Our experience at Fletcher Jones was awesome also our sales person AJ was amazing the best experience that I've ever had one purchasing A vehicle I won't over 40 cars in my lifetime about 98% of those being brand-new so our experience was amazing thank you again More

Awesome Luis and Johnny gave us the best service possible. They were professional through out the experience. I will alway prefer anyone of my family or frien Luis and Johnny gave us the best service possible. They were professional through out the experience. I will alway prefer anyone of my family or friends who want to buy a Mercedes... I'm a happy customer More

Great services Mr. Montoya is great costumers service person and honest. As you know, we all have a choice to shop around but because of Jorge been there it make my Mr. Montoya is great costumers service person and honest. As you know, we all have a choice to shop around but because of Jorge been there it make my search very easy. I drive for 40 minutes to get to the dealer and I drove by several dealers to get my car serviced. More

FAMILY AND I ALL AGREE... THE BEST CUSTOMER SERVICE Between myself my wife and our kids we have S550, S500, E500, and a C300. All taken to Ontario MBZ for reg maintenance and service. Can not say enou Between myself my wife and our kids we have S550, S500, E500, and a C300. All taken to Ontario MBZ for reg maintenance and service. Can not say enough from the time I drop off to pick up time everyone is totally professional honest courteous. Thanks again, Andrew W. More

Excellent Customer Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I had the opportunity to work with Stephen, and Matt Nouri and Hector and Bernard in finance. These guys help me from start to finish. All of their C I had the opportunity to work with Stephen, and Matt Nouri and Hector and Bernard in finance. These guys help me from start to finish. All of their Customer Service skills were all on point. I could not have ask for a better deal. They all did a good job making sure I was happy with my new 2018 CLA 250. I just Love it. More

Good experience Matt was very accommodating and worked to ensure we received the vehicle we were looking for. It was an internet experience so most of the work was d Matt was very accommodating and worked to ensure we received the vehicle we were looking for. It was an internet experience so most of the work was done before we arrived, but he made the process smooth and easy. More

Excellent AJ and Yogi both did a good job assisting. Yogi helped us out from the Start and had to hand it off to AJ due to unforeseen circumstances. Without he AJ and Yogi both did a good job assisting. Yogi helped us out from the Start and had to hand it off to AJ due to unforeseen circumstances. Without hesitation AJ stayed until closing to complete the deal. Great team work! More