Mercedes-Benz of Ontario
Ontario, CA
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Jhovan ASK FOR Jhovan!!!!!!! This was the BEST experience we have ever had with a car dealership. We went in late Friday night to see a GLC300 SUV that my ASK FOR Jhovan!!!!!!! This was the BEST experience we have ever had with a car dealership. We went in late Friday night to see a GLC300 SUV that my wife wanted to see. Jhovan greeted us and showed us the model we wanted to see explaining the features and sharing with us the benefits of dealing with the Fletcher Jones Family. We left after agreeing to meet Saturday at 2 PM. Well we didn't get there until about 4 PM but Jhovan was happy to see us and showed us the 2018 car again. I really liked the 2017 model with the additional added features and asked to see it again. He quickly responded and that was the car we decided we wanted to buy. Jhovan gave us options as to wanting us to be completely satisfied with the car we chose. We made a deal on the car in about 30 minutes after that and went to finance and met Johnny Jabbour the Finance Manager and another superb Fletcher Jones employee who ran us through the credit part. Jhovan delivered our car to us and he is a just a wonderful salesperson to deal with at Fletcher Jones Mercedes Benz of Ontario. More
Diane is awesome!!! Diane was friendly and helpful. She got me into the car I wanted. She responded to my online application. When she called she made me feel very Diane was friendly and helpful. She got me into the car I wanted. She responded to my online application. When she called she made me feel very comfortable. Diane was knowledgeable about the car I was interested in. She made my overall experience memorable. Thank you Diane. Thumbs up on customer service. More
Great Customer Service!! Richard was great!!! Fought to get me the absolute best deal available!! I am so happy with the service, the car and the facility!!! It's top of the l Richard was great!!! Fought to get me the absolute best deal available!! I am so happy with the service, the car and the facility!!! It's top of the line all the way around!! More
Excelente Porque tienen variedad de carros en excelentes condiciones y vendedores qué te dan un trato amable y te ayudan a conseguir lo que uno anda buscando aú Porque tienen variedad de carros en excelentes condiciones y vendedores qué te dan un trato amable y te ayudan a conseguir lo que uno anda buscando aún en financiamiento ayudan a tener el mejor interés para uno gracias More
Excellent customer service Gerald was very helpful and friendly great personality and explained everything in detailed that was done to our vehicle, he kept in contact at all ti Gerald was very helpful and friendly great personality and explained everything in detailed that was done to our vehicle, he kept in contact at all times giving us an update on our vehicle while in service. More
Great Customer Service! My family and I had a great experience purchasing our new car! Loved the family atmosphere! AJ was a great salesman, helped us test drive several cars My family and I had a great experience purchasing our new car! Loved the family atmosphere! AJ was a great salesman, helped us test drive several cars until we picked the one we liked! More
Gerald is AWESOME!! Gerald provides excellent service every time I have my S550 serviced. I wish the quality of the car was as good as him!! He communicates effectivel Gerald provides excellent service every time I have my S550 serviced. I wish the quality of the car was as good as him!! He communicates effectively and always request the same service advisor. More
My Car Looks Like New Again From a recent trip, my car was exposed to some hard water that severely stained the hood of my car. The team at Mercedes Benz Ontario were able to was From a recent trip, my car was exposed to some hard water that severely stained the hood of my car. The team at Mercedes Benz Ontario were able to wash and wax the stain out of the hood. My entire car was detailed and it looks like it is fresh off the showroom floor. I love this place. I can't wait to upgrade cars in a few years. More
Amazing Experience Everyone we encountered was amazing. Mike Burns made our experience a simple and painless process. I will definitely be a return customer. They really Everyone we encountered was amazing. Mike Burns made our experience a simple and painless process. I will definitely be a return customer. They really made us feel like family. More
Purchase It was a pleasure meeting Anthony??Anthony and all the members of Fletcher Jones Mercedes in Ontario were exceptional! Their no pressure approach to It was a pleasure meeting Anthony??Anthony and all the members of Fletcher Jones Mercedes in Ontario were exceptional! Their no pressure approach to sales made our decision very easy, Which is very rare. Thank you all so much 🤗 More