Mercedes-Benz of Ontario
Ontario, CA
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Addi Mimi is a phenomenal manager. This review is for the manager, Addi Mimi. Addi could not have been more kind and helpful. He greeted us personally when we arrived and was there ever This review is for the manager, Addi Mimi. Addi could not have been more kind and helpful. He greeted us personally when we arrived and was there every step of the way ensuring the whole process was simple and fun. His method of doing business is so easy and transparent. You can tell he prides himself on making the customer happy as no request was turned down. It is truly an enjoyable five star Mercedes-Benz experience. Thank you!! More
Excellent job My recent experience with the services of fletcher jones of ontario was excellent. The service consultant Rudy Ramirez, & Roy was exceptional. Certifi My recent experience with the services of fletcher jones of ontario was excellent. The service consultant Rudy Ramirez, & Roy was exceptional. Certified technicians John & A.Mikhniouk were helpful, great on answering all my questions, friendly, and very professionals. My wife & myself were really pleased with the services. Also can't forget the shuttle's driver Fernando , friendly, pleasant, professional too. Thank you. More
Great sales rep. & finance mgr. I met Jhovan Coronada and after showing my wife and I four vehicles we decided on an S class. I was offered a blind appraisal on my trade-in, after ge I met Jhovan Coronada and after showing my wife and I four vehicles we decided on an S class. I was offered a blind appraisal on my trade-in, after getting most of the paper work done we were asked to return the following day. Since it was late in the evening we agreed to return the next day. Jhovan had that day off but said he would be at the dealership. We arrived early Saturday, my trade-in was appraised, we were happy with the amount. We went into finance where we met with Bernard Azar, he finished with our paperwork while our new car was getting detailed. We drove away in our new car in record time. I have always taken my 1997 S320 to Mercedes Benz of Ontario and now with the new one I will continue to use this delership. The show room has great amenities and the staff are great people and very friendly. I have always told all my friends about MB of Ontario and will continue doing so. Thanks again for helping us with the purchase of our vehicle. Five stars to everyone and Flecther Jones for hiring the most qualified people. More
Excellent Service Gerald Corona always provides excellent service and is very dependable and trustworthy. He is very attentive and pays close attention to detail as it Gerald Corona always provides excellent service and is very dependable and trustworthy. He is very attentive and pays close attention to detail as it pertains to my vehicle. He is the best. More
Service I just want to say Mike Doehla service coordinator is a great guy and helpful with all your needs when getting your car serviced or’s fixed .Iv been I just want to say Mike Doehla service coordinator is a great guy and helpful with all your needs when getting your car serviced or’s fixed .Iv been going here for years and Mike has always help me find reasonable solutions to any and all my car care . I’ve found that owning a Mercedes doesn’t mean outrageous service bills. More
Tony Garcia and Steve's great service I was very satisfied with Tony Garcia and Steve's service. They explained the issues of the car thoroughly to me and what needs to be done. I would re I was very satisfied with Tony Garcia and Steve's service. They explained the issues of the car thoroughly to me and what needs to be done. I would recommend Tony Garcia to others. Thank you for the excellent service. More
Jhovan ASK FOR Jhovan!!!!!!! This was the BEST experience we have ever had with a car dealership. We went in late Friday night to see a GLC300 SUV that my ASK FOR Jhovan!!!!!!! This was the BEST experience we have ever had with a car dealership. We went in late Friday night to see a GLC300 SUV that my wife wanted to see. Jhovan greeted us and showed us the model we wanted to see explaining the features and sharing with us the benefits of dealing with the Fletcher Jones Family. We left after agreeing to meet Saturday at 2 PM. Well we didn't get there until about 4 PM but Jhovan was happy to see us and showed us the 2018 car again. I really liked the 2017 model with the additional added features and asked to see it again. He quickly responded and that was the car we decided we wanted to buy. Jhovan gave us options as to wanting us to be completely satisfied with the car we chose. We made a deal on the car in about 30 minutes after that and went to finance and met Johnny Jabbour the Finance Manager and another superb Fletcher Jones employee who ran us through the credit part. Jhovan delivered our car to us and he is a just a wonderful salesperson to deal with at Fletcher Jones Mercedes Benz of Ontario. More
Diane is awesome!!! Diane was friendly and helpful. She got me into the car I wanted. She responded to my online application. When she called she made me feel very Diane was friendly and helpful. She got me into the car I wanted. She responded to my online application. When she called she made me feel very comfortable. Diane was knowledgeable about the car I was interested in. She made my overall experience memorable. Thank you Diane. Thumbs up on customer service. More
Great Customer Service!! Richard was great!!! Fought to get me the absolute best deal available!! I am so happy with the service, the car and the facility!!! It's top of the l Richard was great!!! Fought to get me the absolute best deal available!! I am so happy with the service, the car and the facility!!! It's top of the line all the way around!! More
Excelente Porque tienen variedad de carros en excelentes condiciones y vendedores qué te dan un trato amable y te ayudan a conseguir lo que uno anda buscando aú Porque tienen variedad de carros en excelentes condiciones y vendedores qué te dan un trato amable y te ayudan a conseguir lo que uno anda buscando aún en financiamiento ayudan a tener el mejor interés para uno gracias More