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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

October 17, 2017

Addi Mimi is a phenomenal manager. This review is for the manager, Addi Mimi. Addi could not have been more kind and helpful. He greeted us personally when we arrived and was there ever More

by Lovecoffeecars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Addi Mimi
Oct 27, 2017 -

Mercedes-Benz of Ontario responded

Hello Lovecoffeecars, Thank you for the sincerity you expressed toward Addi. We feel lucky to have him on our team and are excited to know he continues to provide our guests like yourself, with a wonderful experience. Congratulations on your new Mercedes-Benz! Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

October 13, 2017

Excellent job My recent experience with the services of fletcher jones of ontario was excellent. The service consultant Rudy Ramirez, & Roy was exceptional. Certifi More

by Finance1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Services consultant Rudy Ramirez.
Oct 16, 2017 -

Mercedes-Benz of Ontario responded

Hello Finance1, Thank you for your feedback. We are happy to hear that your recent experience at Mercedes-Benz of Ontario was excellent and that your interactions with Rudy, Roy, Fernando, John and Alex were pleasant. As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager

October 09, 2017

Great sales rep. & finance mgr. I met Jhovan Coronada and after showing my wife and I four vehicles we decided on an S class. I was offered a blind appraisal on my trade-in, after ge More

by AJ Her
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhovan Coronada & Bernard Azar
Oct 16, 2017 -

Mercedes-Benz of Ontario responded

Hello AJ, We are happy to hear that Jhovan helped you and your wife get into a new Mercedes-Benz S-Class! Our team is delighted to hear that you enjoyed your recent experience and were treated with the utmost care. Congratulations on your purchase. As always, we look forward to your future visits. Sincerely, Heather Lewis Client Care Manager

October 09, 2017

Excellent Service Gerald Corona always provides excellent service and is very dependable and trustworthy. He is very attentive and pays close attention to detail as it More

by Britt89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Oct 16, 2017 -

Mercedes-Benz of Ontario responded

Hi Britt89, Thank you for your feedback on Gerald. We are happy to hear that he continues to exceed the level of your expectations each time you visit. As always, our team looks forward to your future visits. Best, Heather Lewis Client Care Manager

September 28, 2017

Service I just want to say Mike Doehla service coordinator is a great guy and helpful with all your needs when getting your car serviced or’s fixed .Iv been More

by Kellyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Oct 02, 2017 -

Mercedes-Benz of Ontario responded

Hello Kellyk, Thank you for loyalty to Mercedes-Benz of Ontario and for taking the time to write a review on the excellent service you receive from Mike. Our goal is to ensure the utmost guest satisfaction. We are happy to hear that level of service and satisfaction continues to be shared with you. Sincerely, Heather Lewis Client Care Manager

September 21, 2017

Tony Garcia and Steve's great service I was very satisfied with Tony Garcia and Steve's service. They explained the issues of the car thoroughly to me and what needs to be done. I would re More

by Leo Sinaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service (Tony Garcia and Steve)
Oct 02, 2017 -

Mercedes-Benz of Ontario responded

Hi Leo, Thank you for sharing your feedback about your experience working with Tony and Steve. Your recommendations are greatly appreciated. Our team is happy to know you were completely satisfied with the level of service that was delivered to you. If we can be of any further assistance or if any questions should arise, please feel welcome to contact us. Kind Regards, Heather Lewis Client Care Manager

September 18, 2017

Jhovan ASK FOR Jhovan!!!!!!! This was the BEST experience we have ever had with a car dealership. We went in late Friday night to see a GLC300 SUV that my More

by JO194345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhovan
Sep 20, 2017 -

Mercedes-Benz of Ontario responded

Hello JO194345, We appreciate you taking the time to share your wonderful and kind feedback about your recent visit to Mercedes-Benz of Ontario and your experience working with Jhovan. We are happy to hear that our team went above and beyond to provide you with an outstanding shopping experience. Congratulations on your new Mercedes-Benz! Sincerely, Heather Lewis Client Care Manager

September 17, 2017

Diane is awesome!!! Diane was friendly and helpful. She got me into the car I wanted. She responded to my online application. When she called she made me feel very More

by Julianna Contreras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernardo was a delight. He made my experience purchasing a car exciting and he was very personable. We talked about our dogs and his kids. Traveling. Just like old friends. , Diane Marquez
Sep 18, 2017 -

Mercedes-Benz of Ontario responded

Hello Julianna, Thank you for choosing Mercedes-Benz of Ontario. It is wonderful to hear that Diane provided you with exceptional service while she helped you get into the perfect vehicle. Congratulations on your purchase! As always, we look forward to your future visits with us. Sincerely, Heather Lewis Client Care Manager

September 15, 2017

Great Customer Service!! Richard was great!!! Fought to get me the absolute best deal available!! I am so happy with the service, the car and the facility!!! It's top of the l More

by Jess E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Khraich
Sep 18, 2017 -

Mercedes-Benz of Ontario responded

Hello Jess, Thank you for your kind feedback on your recent experience. We are happy to hear that Richard went above and beyond to get you the best deal possible on your new Mercedes-Benz. Congratulations on your purchase! Please don't hesitate to contact us if we can be of any further assistance. Best, Heather Lewis Client Care Manager

September 12, 2017

Excelente Porque tienen variedad de carros en excelentes condiciones y vendedores qué te dan un trato amable y te ayudan a conseguir lo que uno anda buscando aú More

by bigbenny_007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Azar
Sep 18, 2017 -

Mercedes-Benz of Ontario responded

Hola Bigbenny_007, Muchísimas gracias por los comentarios amables, positivos sobre nuestro servicio aquí en Mercedes-Benz of Temecula. Su retroalimentación es muy valiosa para nosotros. Estamos encantados en saber que su experiencia con nosotros fue excepcional. Si podemos ser de futuro asistencia, por favor no dude en contactarnos. Agradecidamente, Heather Lewis Client Care Manager

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