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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

February 15, 2018

Great service Great help in purchasing the new vehicle! I highly recommend them if you need to purchase a new car. They do a great follow up. More

by roadslave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarkis, Sony (online sales)
Feb 19, 2018 -

Mercedes-Benz of Ontario responded

Hi Roadslave, Thank you for your kind feedback and recommendations. We are happy to hear you received great service in your search for finding your new car. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

February 08, 2018

Purchased 2nd car with him! He listens to your needs, your budget.. concerns.. every details.. anything under the sun! Im glad his my salesman and im planning to get my next car More

by Stresh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Burns
Feb 13, 2018 -

Mercedes-Benz of Ontario responded

Hi Stresh, Thank you for taking the time to share your feedback with us. I am happy to hear you had an amazing time working with Michael on your search for your second Mercedes-Benz with us. Congratulations on your purchase and as always, we look forward to assisting you again in the future. Kind regards, Heather Lewis Client Care Manager

February 03, 2018

5 auto purchases don’t lie!! Anthony Del Toro is our families Mercedes Benz specialist !! He is truly an awesome business man who goes that extra mile for you the client!! He is l More

by Ocrams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro
Feb 06, 2018 -

Mercedes-Benz of Ontario responded

Hello Ocrams, Thank you for your feedback on Anthony. It is great to hear you had an enjoyable experience working with Anthony on your search for your perfect Mercedes-Benz. Congratulations on your purchase! We wish you many miles of enjoyment and adventure in your new car. Sincerely, Heather Lewis Client Care Manager

February 01, 2018

Awesome service. Phenomenal customer service, everyone is so nice. They check everything throughout, very detailed. Whatever is under the warranty they take care o More

by Raya2984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Feb 06, 2018 -

Mercedes-Benz of Ontario responded

Hi Raya2984, Thank you for continuing to choose Mercedes-Benz of Ontario and for taking the time to share your feedback with us. It is great to hear you received another phenomenal experience. Congratulations on your fourth Mercedes-Benz and as always, we look forward to assisting you again! Sincerely, Heather Lewis Client Care Manager

January 24, 2018

Return Customer 3rd vehicle I have bought here. From the sales team, sales manager, and finance, all 5 stars. That's why I keep coming back. I had a pretty bad accide More

by Levon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Champagne, Ashfin, and Wael in finance, Diane Marquez
Feb 06, 2018 -

Mercedes-Benz of Ontario responded

Hello Levon, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had another terrific experience shopping for your third Mercedes-Benz and working with our team members like Diane and Afshin. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

January 08, 2018

Pleasant experience with buying my lease vehicle Last Friday I took my car in for service. While I was waiting I received a call about having my car inspected for "after lease inspection". I already More

by Carolina Ruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ealyoty and Johnny Jabbour
Jan 15, 2018 -

Mercedes-Benz of Ontario responded

Hi Carolina, We appreciate your feedback and are happy to hear you had a pleasant experience working with Sam. Congratulations on your purchase. As always, please do not hesitate to reach out if we can be of any future assistance. Kind regards, Heather Lewis Client Care Manager

January 03, 2018

Exceptional service at every level!! I just bought my second new Mercedes from Fletcher Jones Ontario, salesman Abe Raad gave me such a good deal I couldn’t refuse, I love my new 2018 C4 More

by Barry B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Raad & Jesse Ruiz
Jan 08, 2018 -

Mercedes-Benz of Ontario responded

Hi Barry, Congratulations on your Mercedes-AMG C 43! We are thrilled to hear Abe found you a fantastic deal to get you into the car of your dreams. We wish you many miles of enjoyment! Best, Heather Lewis Client Care Manager

January 01, 2018

Great service My experiences with car dealerships aren’t so good, but this one is an exception. I’ve never been treated so well from a dealership before. Great peop More

by Markratana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lam
Jan 03, 2018 -

Mercedes-Benz of Ontario responded

Hi Markratana, Thank you for your feedback. It is wonderful to hear that we exceeded the level of your expectations and provided you with outstanding service. We look forward to providing you with another memorable experience the next time you visit us. Sincerely, Heather Lewis Client Care Manager

December 31, 2017

Outstanding Experience Gerald Corona is an exceptional advisor who provides great customer service. He is polite, knowledgeable, and makes sure the customer is informed abou More

by Sheray77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Jan 03, 2018 -

Mercedes-Benz of Ontario responded

Hello Sheray77, We appreciate your feedback and are delighted to know that Gerald continues to provide you with outstanding service! We love to hear when our associates are going above and beyond for guests. As always, please do not hesitate to contact us if we can be of any future assistance. Sincerely, Heather Lewis Client Care Manager

December 30, 2017

Exceptional service I had tire problem. I called the dealership because I have the tire protection plan, everyone worked to get me in a few hours on a short notice. Excel More

by Yu24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Jan 03, 2018 -

Mercedes-Benz of Ontario responded

Hello Yu24, Thank you for your feedback. We are excited to hear our team was able to accommodate your needs to get you back on the road in a timely manner! Should you need any future assistance, please do not hesitate to contact us. Best, Heather Lewis Client Care Manager

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