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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,252 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,252 reviews

April 02, 2018

My new dealership I will be going to Ontario for now on whenever I need a new Mercedes or want to recommend it to a friend! Dennis helped me and my brother come to a de More

by Sarahvamp7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Veals
Apr 04, 2018 -

Mercedes-Benz of Ontario responded

Hello Sarahvamp7, We appreciate your feedback and are happy to hear Dennis helped you and your brother get into the perfect vehicles at the perfect prices. Congratulations to you and your brother on your purchases! Sincerely, Heather Lewis Client Care manager

March 31, 2018

Wonderful sales staff! My husband and I had a perfect experience leasing our new C300 with Yogi Kang! We will be repeat customers because of his professional and caring deme More

by ABS4ME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
YOGIS KANG
Apr 02, 2018 -

Mercedes-Benz of Ontario responded

Hello ABS4ME, Congratulations on your new C 300! Our team members like Yogi are thrilled to hear you had a flawless experience shopping for your new Mercedes-Benz. If we can be of any further assistance to you, please feel welcome to contact us. Kind regards, Heather Lewis Client Care Manager

March 27, 2018

A mighty thanks to Armando Campos The management and sales team worked hand-in-hand here to make everything as transparent and easy as possible. Armando Campos, our sales consultant, i More

by Lovecoffeecars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Campos
Mar 28, 2018 -

Mercedes-Benz of Ontario responded

Hi Lovecoffeecars, Thank you for your feedback. I am happy to hear our management and sales team like Armando, exceeded the level of your expectations and helped you find the perfect car with all the options and features you desired. Congratulations on your new Mercedes-Benz! Should you need any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

March 23, 2018

Really bad experience Addi Mimi is not professional she told me to go Friday i had an app with her and I drove all the way from Santa Ana to ontario just for nothing when More

by Filocruz13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Addi mimi
Mar 28, 2018 -

Mercedes-Benz of Ontario responded

Hello Filogonio, I do understand that Addi was not able to meet you on Friday; however, he made accommodations for you to meet with another manager in his absence. Mercedes-Benz of Ontario works as a team and all team members are trained to provide exceptional service. Please contact me directly at 909-212-8541 for any assistance. Kind Regards, Rose Lucero | Client Relations Advocate

Mar 29, 2018 -

Filocruz13 responded

I apologize, my outburst was uncalled for, and there's no excuse for it.I was just stressed out for the long drive, I spoke without thinking. Im sincerely sorry for my harsh words. they showed me they work as a team because the owner took the time to call me and show me they're VERY PROFESSIONAL they helped me get the BEST DEAL EVER!! I totally recommend this awesome dealer..

February 15, 2018

Great service Great help in purchasing the new vehicle! I highly recommend them if you need to purchase a new car. They do a great follow up. More

by roadslave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarkis, Sony (online sales)
Feb 19, 2018 -

Mercedes-Benz of Ontario responded

Hi Roadslave, Thank you for your kind feedback and recommendations. We are happy to hear you received great service in your search for finding your new car. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

February 08, 2018

Purchased 2nd car with him! He listens to your needs, your budget.. concerns.. every details.. anything under the sun! Im glad his my salesman and im planning to get my next car More

by Stresh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Burns
Feb 13, 2018 -

Mercedes-Benz of Ontario responded

Hi Stresh, Thank you for taking the time to share your feedback with us. I am happy to hear you had an amazing time working with Michael on your search for your second Mercedes-Benz with us. Congratulations on your purchase and as always, we look forward to assisting you again in the future. Kind regards, Heather Lewis Client Care Manager

February 03, 2018

5 auto purchases don’t lie!! Anthony Del Toro is our families Mercedes Benz specialist !! He is truly an awesome business man who goes that extra mile for you the client!! He is l More

by Ocrams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro
Feb 06, 2018 -

Mercedes-Benz of Ontario responded

Hello Ocrams, Thank you for your feedback on Anthony. It is great to hear you had an enjoyable experience working with Anthony on your search for your perfect Mercedes-Benz. Congratulations on your purchase! We wish you many miles of enjoyment and adventure in your new car. Sincerely, Heather Lewis Client Care Manager

February 01, 2018

Awesome service. Phenomenal customer service, everyone is so nice. They check everything throughout, very detailed. Whatever is under the warranty they take care o More

by Raya2984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Feb 06, 2018 -

Mercedes-Benz of Ontario responded

Hi Raya2984, Thank you for continuing to choose Mercedes-Benz of Ontario and for taking the time to share your feedback with us. It is great to hear you received another phenomenal experience. Congratulations on your fourth Mercedes-Benz and as always, we look forward to assisting you again! Sincerely, Heather Lewis Client Care Manager

January 24, 2018

Return Customer 3rd vehicle I have bought here. From the sales team, sales manager, and finance, all 5 stars. That's why I keep coming back. I had a pretty bad accide More

by Levon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Champagne, Ashfin, and Wael in finance, Diane Marquez
Feb 06, 2018 -

Mercedes-Benz of Ontario responded

Hello Levon, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had another terrific experience shopping for your third Mercedes-Benz and working with our team members like Diane and Afshin. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

January 08, 2018

Pleasant experience with buying my lease vehicle Last Friday I took my car in for service. While I was waiting I received a call about having my car inspected for "after lease inspection". I already More

by Carolina Ruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ealyoty and Johnny Jabbour
Jan 15, 2018 -

Mercedes-Benz of Ontario responded

Hi Carolina, We appreciate your feedback and are happy to hear you had a pleasant experience working with Sam. Congratulations on your purchase. As always, please do not hesitate to reach out if we can be of any future assistance. Kind regards, Heather Lewis Client Care Manager

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