Mercedes-Benz of Ontario
Ontario, CA
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The way, the car buying should be! Very nice, knowledgeable and passionate people. Large inventory, most likely you will find what you are looking for. I will recommend this dealership Very nice, knowledgeable and passionate people. Large inventory, most likely you will find what you are looking for. I will recommend this dealership to my friends. More
Service Mike has been my service rep for 16 years. He is knowledgeable of the dealership & has always been fair and accurate with my vehicles needs Mike has been my service rep for 16 years. He is knowledgeable of the dealership & has always been fair and accurate with my vehicles needs More
First Time Mercedes Buyers Dennis was AWESOME! Came looking for a pre-certified and ended up leaving with a new C Class. He was very attentive to our needs and we didn’t feel pr Dennis was AWESOME! Came looking for a pre-certified and ended up leaving with a new C Class. He was very attentive to our needs and we didn’t feel pressured at all in any way. We took a weeeknd to do our research and think about buying a new car. Dennis was there through the whole process and will definitely recommend to all our friends to go see him to buy a MB. Thanks again Dennis! Michael and Kim More
Best Salesman I Ever Had!!! This was the best experience I had purchasing a vehicle. Dennis was so great! I stopped by when I was in Ontario for a weekend family celebration. Eve This was the best experience I had purchasing a vehicle. Dennis was so great! I stopped by when I was in Ontario for a weekend family celebration. Everything was so great I drove back out from Redondo Beach the next week just to purchase my car through Dennis & Ontario MBZ. I love my car, I got all the features I wanted and the price was great too. More
Great seller , willing to take time with the customers care and financially. I would recommend this seller/dealer to all my friends. Thumbs up A+++ , willing to take time with the customers care and financially. I would recommend this seller/dealer to all my friends. Thumbs up A+++ More
It wasn't as hectic as I imagined it would be. I had bought a MB at another independent dealer. I liked it but wasn't as pleased with it as I thought I should be. Found something that brought me a I had bought a MB at another independent dealer. I liked it but wasn't as pleased with it as I thought I should be. Found something that brought me a better feeling of fulfillment and joy at FJMB of Ontario. They were happy to get me into the auto I desired at a price slightly more than I was to paying for the previous MB. More
Awesome customer service Really happy with Gerald Corona for all his help very professional Did keep me an update on the progress of my replacement key Santiago gave me ag Really happy with Gerald Corona for all his help very professional Did keep me an update on the progress of my replacement key Santiago gave me agood deal on my new key chain More
Worst experience of buying a car here I am writing this regarding my really really bad and unacceptable experience about purchasing CPO at one of your dealership, Mercedes benz of ontario. I am writing this regarding my really really bad and unacceptable experience about purchasing CPO at one of your dealership, Mercedes benz of ontario. I was interested in CPO 2017 C300 coupe. I applied credit application online through the website on Friday april 13 at night. SO the next day, sales rep call me. His name is Chris. He said he will follow up with the financial manager and let me know before noon due to my credit score was low. I totally understand him at that time. (i was originally had appointment with bevel hills BMW at night because my credit was approved by BMW Financial but I did like C300 coupe more so I wanted to get it from your dealerships first) Around 2 PM I called him and could not get a hold of him. So I emailed him. He replied back saying that its busy at the dealerships. He had 3 clients and sold 2 cars already. I totally understand that walked in customers has more priority that me. Then Financial manager called and asked me couple questions about my financial. after the call, he said he will get back to me or ask sales rep contact me after he talked with MB financial office. I waited for whole day. then another sales rep name Sunny emailed me and told me that he will get the answer by Monday april 15 which was fine with me. I called again Monday. They could not get the answer for me. Then I called again on Tuesday. The second sals rep, Sunny, was helping me followed up with his financial manager. Then he said the financial manager has appointment with MB Financial to discuss on Friday April 20. So today I call. again no answer. no update. The most unacceptable and made me more upset is the car is sold today. I know i do have some issues with my credit. but i have been working with the dealerships for 7 days. i even asked if I can put the money down to reserve the car first. and if my credit was not approved by MBUSA, you can just refund me the money. NO. No one respond back to me. This this the worst experience ever for buying the car. I know I am a small customer. But if you want to deal with big customer, let me know so I can go buy somewhere else. I total owned 4 mercedes and 2 BMW. I am currently own 2013 GL450. I defiantly going to buy benz again because i like the car and brand BUT I DEFINATELY WILL NOT BUY FROM YOUR DEALERSHIPS OR YOUR NETWORK EVER AGAIN EVEN YOU ARE THE ONLY ONE DEALER THAT HAS THE CAR More
Making it happen Sonny & Sarkis understood our desires without wasting our time. Exceptionally took care of us! Made us feel comfortable with little snags along the wa Sonny & Sarkis understood our desires without wasting our time. Exceptionally took care of us! Made us feel comfortable with little snags along the way. Bottom line - they made it happened for us to own our first Mercedes Benz. Hector pleasantly helped us test drive cars. Davidson, finance dept. was the best. More
Very good and knowledgeable of his dealership. I have been coming to see Mike for years. He has always been great 👍🏾 Mike is very detailed and he makes sure that you understand everything before I have been coming to see Mike for years. He has always been great 👍🏾 Mike is very detailed and he makes sure that you understand everything before you leave. More