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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

August 31, 2018

Service Well Done Gerald Corona is my go to guy for service at Mercedes Benz Ontario. He takes care of my service needs with trust and confidence. Well done, Gerald. More

by RC Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Aug 31, 2018 -

Mercedes-Benz of Ontario responded

Hello Gerald, Thank you for your great review and feedback. We look forward to working with you again in the near future. Please reach out to me directly should you require any assistance. Sincerely, Tamara San Miguel Fletcher Jones Management

August 27, 2018

Easy, friendly, helpful and delivered on their promise. We were a returning customer of Sunil. Dennis and Fadi helped us and were exceptional. They deserve a 10! More

by Gsan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fadi Batarni, Dennis Veals
Sep 14, 2018 -

Mercedes-Benz of Ontario responded

Thank you so much for your positive feedback! We are pleased to hear that Sunil, Dennis and Fadi were able to provide you with an exceptional experience. Please, do not hesitate to let us know if you need further assistance now or in the future. Best, Heather Lewis- Client Care Manager

August 25, 2018

VERY FRIENDLY, NO PRESSURE, NEGOTIATED THE SALE VERY FAST. FIVE STAR SERVICE. WE MADE A DEAL VERY FAST WITH OUR SALES PERSON SAM. Thanks Sam. Can't wait for my next purchase...We had a great time at the dea More

by flowerbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HOSSAM ELAYOTY
Sep 14, 2018 -

Mercedes-Benz of Ontario responded

We appreciate you taking the time to share your valuable feedback. It is great to hear that Sam was able to exceed expectations by providing you with a world class experience. We welcome you to the Mercedes-Benz of Ontario family and look forward to seeing you here at our dealership in the near future. Please, do not hesitate to let us know if you need further assistance. Best, Heather Lewis- Client Care Manager

August 24, 2018

Great Dealership This is my 4th MB from fletcher jones, once again my salesperson AJ came through he really fought to get me a deal on the car I wanted. Aj is one of t More

by Mr.G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank in Finance , Jorge Montoya, Aj Wanker
Sep 14, 2018 -

Mercedes-Benz of Ontario responded

Hi Mr. G, Thank you so much for your valuable feedback. Your loyalty is truly appreciated and we are happy to hear that AJ was able to assist you once again with the purchase of your Mercedes-Benz. It is our greatest pleasure that we were able to provide you with the Fletcher Jones experience. Congratulations on your new Mercedes-Benz! Please, do not hesitate to let us know if you need further assistance now or in the future. Best, Heather Lewis- Client Care Manager

August 21, 2018

Awesome No pressure, all questions answered, very informative, the staff was friendly and the entire experience was very favorable. I would recommend this dea More

by Evy1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Champagne and Pedram Samadian
Sep 14, 2018 -

Mercedes-Benz of Ontario responded

Hello, Thank you for taking the time to share your valuable feedback with us. We are extremely delighted to hear that you received an exceptional experience from Brian and Pedram. Guest satisfaction is always our highest priority. Please, do not hesitate to let us know if you need further assistance now or in the future. Best, Heather Lewis- Client Care Manager

August 19, 2018

Short to the point of my exact need and wishes I saw what I wanted contacted salesman came into dealership my husband test drove vehicle and inspected then all other links tonpurchase went smoothly More

by Daycare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Trevor Harlow , Sonny Santa Ana
Sep 14, 2018 -

Mercedes-Benz of Ontario responded

Hello and thank you for your feedback. We are happy to hear that Trevor and Sonny were able to assist with your every need. Welcome to the Mercedes-Benz of Ontario family! Please, do not hesitate to let us know if you need further assistance now or in the future. Best, Heather Lewis- Client Care Manager

August 17, 2018

Excellent Service Exceptional service and quick transaction with all personnel involved in transaction. We truly appreciate their expertise and professionalism. We high More

by Mknwaves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalid Khass
Sep 14, 2018 -

Mercedes-Benz of Ontario responded

We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our highest priority. It is a pleasure to hear that you had a pleasant and enjoyable time at Mercedes-Benz of Ontario. Best, Heather Lewis- Client Care Manager

August 17, 2018

Exactly what I wanted I went in knowing what I wanted and with Salesman, David Walker's help I was in and out within a few hours. Neither David nor Frank (finance manager) More

by GLABENZ250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Wannes , David Walker
Sep 14, 2018 -

Mercedes-Benz of Ontario responded

Thank you for your valuable feedback of your experience at Mercedes-Benz of Ontario. We are very pleased to hear that David was able to assist you with exactly what you wanted. Your loyalty is greatly appreciated and we look forward to serving you again in the near future. Please, do not hesitate to let us know if you need further assistance. Best, Heather Lewis- Client Care Manager

August 17, 2018

Excellent arrangement and quick solution Very good service manager and every time feels same good and I enjoyed the driving with MB brand equals to quality and service , which means beyond t More

by Johnye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Howe
Sep 14, 2018 -

Mercedes-Benz of Ontario responded

Hello, Thank you for providing Mercedes-Benz of Ontario with a positive review. We are very pleased to hear that our service exceeds your expectations. A world class guest experience is our top priority. Please, do not hesitate to let us know if you need further assistance now or in the future. Best, Heather Lewis- Client Care Manager

August 11, 2018

Amazing Experience with Mercedes Benz Ontario From start to finish my overall experience with purchasing from Mercedes Benz Ontario was exceptional. My salesman Chris Garchitorena did an excellent More

by JennRobles1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Jabbour, Chris Garchitorena
Sep 14, 2018 -

Mercedes-Benz of Ontario responded

Hello Jenn, It is a pleasure to hear that you had such a pleasant experience at our dealership. We are happy Chris was able to provide you with world class, exceptional service. We congratulate you on the purchase of your new Mercedes-Benz and welcome you to the Fletcher Jones Family! As always, please let us know if we can assist you further. Best, Heather Lewis- Client Care Manager

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