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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,253 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,253 reviews

June 11, 2018

Anthony Del Toro Has always been most helpful. Best Salesman at the dealership. Thanks again Anthony for going the “Extra Mile” for us in helping us to understand More

by BeDaBullet
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro
Jun 11, 2018 -

Mercedes-Benz of Ontario responded

Hello BeDaBullet, Thank you for your feedback. I'm thrilled to hear Anthony went the extra mile for you to ensure your complete satisfaction. Congratulations on your new vehicle! Best, Heather Lewis- Client Care Manager

June 05, 2018

Gerald was very professional and knowlegeable. Gerald, provided great Customer service. In addition, he took the time to ensure we understood the answers to our question. Highly recommend...5 star More

by TD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Jun 11, 2018 -

Mercedes-Benz of Ontario responded

Hello Ilovedana4ever, Thank you for your recommendations and valuable feedback. I am happy to hear Gerald provided you with excellent service and answered all your questions. Should you need any additional assistance, please feel welcome to reach out. Kind regards, Heather Lewis- Client Care Manager

May 15, 2018

Superb! Very efficient and professional, My salesperson was well versed on the vehicle I chose. He went beyond what I expected to make sure my needs were met, I will recommend him and Fletche More

by Cynthia B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarek Khoury was my sales person. He walked me through the whole process
May 16, 2018 -

Mercedes-Benz of Ontario responded

Hello Cynthia, Thank you for your feedback and recommendations. We are excited to hear about your experience. I am pleased to know your salesperson delivered excellent service to you and exceeded the level of your expectations. Should you need any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis- Client Care Manager

May 15, 2018

Excellent experience with Khalid Khass I would like to recognize the excellent customer service demonstrated to us by sales consultant, Khalid Khass. Khalid showed us around the dealership, More

by rhoelericL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalid Khass, Bernard Azar
May 16, 2018 -

Mercedes-Benz of Ontario responded

Hello RhoelericL, Congratulations on your purchase! I am excited to hear Khalid provided you with an exceptional shopping experience on your search for the perfect vehicle. Your recommendations are truly a gift. If we can be of any further assistance to you, please do not hesitate to reach out. Kind regards, Heather Lewis- Client Care Manager

May 14, 2018

Best Mercedes Service in 36 Years of Owning Mercedes Benzs Service Advisor Mike Doehla and Service Manager Mike Daniels have been caring for our multiple Mercedes Benz vehicles for over 15 years. I have NEVER More

by Lordsburg Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla , Mike Daniels
May 14, 2018 -

Mercedes-Benz of Ontario responded

Hi Al, Thank you for sharing about your experiences with us. We value you as our guest and truly appreciate your loyalty. It is wonderful to hear that Mike continues to provide you with the world-class service you deserve. As always, we look forward to assisting you again. Kind regards, Heather Lewis- Client Care Manager

May 10, 2018

The way, the car buying should be! Very nice, knowledgeable and passionate people. Large inventory, most likely you will find what you are looking for. I will recommend this dealership More

by Andige
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarkis Mkrtchyan, Sonny Santa Ana
May 14, 2018 -

Mercedes-Benz of Ontario responded

Hello Andige, We value your feedback and are excited to hear our team provided you with outstanding service and our large inventory made it easy for you to find the exact car you were looking for. Thank you for your kind recommendations and congratulations on your new Mercedes-Benz! Sincerely, Heather Lewis- Client Care Manager

May 06, 2018

Service Mike has been my service rep for 16 years. He is knowledgeable of the dealership & has always been fair and accurate with my vehicles needs More

by Lcclark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
May 07, 2018 -

Mercedes-Benz of Ontario responded

Hello Lcclark, Thank you for taking the time to share your feedback on Mike. We value you as our guest and are thrilled to hear Mike has continued to provide you with the outstanding service you deserve. As always, if we can be of any further assistance, please feel welcome to reach out. Kind regards, Heather Lewis- Client Care Manager

May 03, 2018

First Time Mercedes Buyers Dennis was AWESOME! Came looking for a pre-certified and ended up leaving with a new C Class. He was very attentive to our needs and we didn’t feel pr More

by Soccrmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel, Dennis Veals
May 07, 2018 -

Mercedes-Benz of Ontario responded

Hello Michael & Kim, Welcome to the Mercedes-Benz family! We are thrilled to hear Dennis helped you take home a new C-Class. Thank you for your generous recommendations. We wish you many enjoyable miles in your new vehicle. Kind regards, Heather Lewis- Client Care Manager

May 03, 2018

Best Salesman I Ever Had!!! This was the best experience I had purchasing a vehicle. Dennis was so great! I stopped by when I was in Ontario for a weekend family celebration. Eve More

by Ontario
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Veals
May 07, 2018 -

Mercedes-Benz of Ontario responded

Hello Renee, Thank you for your kind feedback. I am thrilled to hear Dennis was great in providing you with an amazing experience. Should you need any further assistance, please do not hesitate to reach out. Sincerely, Heather Lewis- Client Care Manager

May 01, 2018

It wasn't as hectic as I imagined it would be. I had bought a MB at another independent dealer. I liked it but wasn't as pleased with it as I thought I should be. Found something that brought me a More

by subroc@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro
May 29, 2018 -

Mercedes-Benz of Ontario responded

Hello , Thank you so much for the four star review. Mercedes-Benz looks forward to serving you in the future and earning that 5 star rating. Please contact me directly if I can be of assistance. Kind Regards, Rose Lucero | Client Relations Advocate | Direct (909) 212-8541

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