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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

October 15, 2018

Best purchase experience ever An Amazing sales preson Jason is the most important reason that I rate 5 stars to this dealership. The service that he provided to me was professional More

by Can888
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cai
Oct 19, 2018 -

Mercedes-Benz of Ontario responded

Hi, thank you for taking the time to share your valuable feedback with us! We are delighted to hear that you received an exceptional experience and were treated with the utmost care with the help of Jason. Congratulations on your new purchase! Best, Heather Lewis Client Care Manager

October 15, 2018

Sunil, Nancy, Dennis Oh My! HOW GREAT! My experience with Sunil, Nancy and Dennis was fantastic. They were all professional, considerate and easy to work with. They anticipated questions be More

by Mica77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunil Sethi and Nancy, Dennis Veals
Oct 17, 2018 -

Mercedes-Benz of Ontario responded

Hello Mica, We are thrilled to hear of your fantastic experience working with Sunil, and Dennis. Congratulations on your new Mercedes-Benz, and are thrilled to have you as part of our Fletcher Jones family! I did notice we fell short in earning a five star review and hope to have the opportunity to speak with you in regards to our areas of opportunity. When time permits, please contact me directly at 949-718-6532. I look forward to speaking with you. Most Sincerely, Kimberlee Camargo Fletcher Jones Management West

October 12, 2018

Jason Cai! Jason Cai! I had a great experience at Ontario Mercedes Benz and all of that is because Hason Cai, he is very professional and helpful. He made the whole process More

by yxhlester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cai
Oct 22, 2018 -

Mercedes-Benz of Ontario responded

Hello, I want to take the time to thank you for your wonderful review and high recommendation of our sales consultant. We appreciate your business and look forward to working with you in the future. Sincerely, Tamara LeForbes Fletcher Jones Management

October 12, 2018

Extremely Impressed I had a great experience at this dealership. Extremely satisfied with everything, had to say that the customer service was far exceed my high expectat More

by Rachelgu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cai
October 12, 2018

Mercedes is all about excellence I am impressed with Phil Gibson in service. His communication is excellent and he always delivers as promised. I have worked with him twice and he h More

by EricMcCarrell1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
October 06, 2018

Awesome Cj Hodgson the most professional knowledgeable and careing service advisor .I would recommend him to other customers. Wonderful facility, staff fr More

by Zoe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
October 05, 2018

Great service The staff and mike are the best ! Have been with mike since 1998. This dealership exceeded all others and. It’s all due to the staff and management. More

by Jerdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Oct 05, 2018 -

Mercedes-Benz of Ontario responded

Hi, thank you for your loyalty toward Mercedes-Benz of Ontario! Guest satisfaction is a big priority for us. As always, please let us know if we can assist you further! Best, Heather Lewis Client Care Manager

October 03, 2018

Amazing Ali was simply amazing very helpful. Wonderful experience. Loved frank as well. Well done. Thanks so much. I can’t wait to enjoy my new car!! More

by 4jwalk4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali and frank
Oct 05, 2018 -

Mercedes-Benz of Ontario responded

Hi, thank you for your amazing review! We are glad to hear Ali and Frank were able assist on creating a great experience finding the perfect vehicle. Congratulations on your recent purchase! Best, Heather Lewis Client Care Manager

October 01, 2018

Recent Purchase of 2019 E300 Sedan My salesman Yogi called twice. The second call he gave me the down necessary, monthly payment and a brand new car. Everything he told me over the More

by Manorcircle8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yogi and Mr. Patterson, Mike Doehla , Mike Daniels
Oct 02, 2018 -

Mercedes-Benz of Ontario responded

Hi, we appreciate you taking the time to share your review on your recent visit with us! Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Yogi. Congratulations on your E300! Best, Heather Lewis Client Care Manager

September 30, 2018

Awesome This was our 1st experience buying a mercedes benz and it was exceptional!the GLA 4matic we purchased exceeded our expectations!Abe,the sales represen More

by Liz88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ (finance dept), Abe Raad
Oct 02, 2018 -

Mercedes-Benz of Ontario responded

Hi Liz, thank you for choosing Mercedes-Benz of Ontario. it is great to hear that Abe exceeded the level of your expectations by treating you with the utmost care. Your recommendations are truly a gift and congratulations on your GLA! Best, Heather Lewis Client Care Manager

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