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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

January 22, 2019

Fantastic! Best Mercedes Benz dealership by far! This was our 3rd Mercedes, with the other 2 purchased elsewhere. We have 2 Mercedes dealerships closer to our More

by car fanatics
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro, Jason Cai
Jan 24, 2019 -

Mercedes-Benz of Ontario responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Jason, and Anthony. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

January 21, 2019

Great customer service Debbra was an awesome person to work with. She answered all of our questions and was patient throughout the process! This was my first car buying expe More

by Sonam2134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbra Pound
Jan 21, 2019 -

Mercedes-Benz of Ontario responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Debbra. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

January 21, 2019

friendly and professional All the staffs are excellent, especially Jason Cai. He was very patient in sloving my concerns , provided a great follow-up on everything in needs as More

by angebell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cai
Jan 21, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit Jason. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 20, 2019

Good place to purchase a vehicle Excellent service. Low sales pressure. The staff work with you patiently to find what suit you the best and find ways to accommodate.. Very good expe More

by Wang86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cai
Jan 21, 2019 -

Mercedes-Benz of Ontario responded

Hi We are pleased to know of the fabulous sales experience you had. We strive to earn your complete satisfaction and truly is our number one priority. I noticed we may have fallen short in providing you with five star service. I'd welcome your insight when time permits. My direct line is 949-718-6532. I look forward to speaking with you soon. Kind regards, Kimberlee Camargo Fletcher Jones Management West

January 20, 2019

Awesome Auto Purchase Experience Wonderful experience for my wife’s MB auto purchase from Debbra with teamwork from Hector and Anthony. Her patience, expertise, trustworthiness and g More

by cygy24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro, Hector Altamirano, Debbra Pound
Jan 21, 2019 -

Mercedes-Benz of Ontario responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Debbra, Hector, and Anthony. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

January 14, 2019

Recognition to these guys!! These people really go all out to give you the best car buying experience they can offer! They worked with me they made sure everything on their end w More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Elayoty and TJ Boldt
Jan 15, 2019 -

Mercedes-Benz of Ontario responded

Hello Angel, We appreciate you taking the time to share your valuable feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Sam and TJ. Your recommendations are truly a gift. Congratulations on your 2019 Mercedes C300! Best, Heather Lewis Client Care Manager

January 11, 2019

Customer Service tony have been helping me for awhile, he has great customer service it make you visit easy. . always a smile a welcome, remember who you are. More

by Linwood13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jan 12, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for your loyalty toward Mercedes Benz of Ontario and for taking the time to share your valuable feedback. It is great to hear that Tony Garcia continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Heather Lewis Client Care Manager

January 09, 2019

Excellent Service I have purchased 2 cars from Dennis and have had exceptional customer service both times. A true professional that does the right thing for the custom More

by KenH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Veals
Jan 10, 2019 -

Mercedes-Benz of Ontario responded

Hello Ken, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Dennis. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

January 08, 2019

Thank you Chris Garchitorena and MB Ontario ! Chris Garchitorena was very knowledgeable , pleasant,and worked really hard in getting us a great deal that fit our budget. He also made it fun for u More

by marcofe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Garchitorena
Jan 09, 2019 -

Mercedes-Benz of Ontario responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Chris. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

January 06, 2019

Thank you Jason and MB Ontario Today is my day finally got myself behind the wheel of this beautiful C63S, thank you to my sales Jason Cai for all your help and patient, worth a dri More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cai
Jan 07, 2019 -

Mercedes-Benz of Ontario responded

Hello Tony, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Jason. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

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