Mercedes-Benz of Ontario

Customer Satisfaction Fletcher Mercedes Benz did the impossible. They work hard to get me into a Mercedes. The staff, the finance department and everyone else went out the Fletcher Mercedes Benz did the impossible. They work hard to get me into a Mercedes. The staff, the finance department and everyone else went out there way to make me very comfortable . More

Second Car Purchased With Debbra :) I live in Santa Monica but I drove out of my way to purchase a car from Mercedes-Benz of Ontario instead of all the other mercedes dealerships in SoCa I live in Santa Monica but I drove out of my way to purchase a car from Mercedes-Benz of Ontario instead of all the other mercedes dealerships in SoCal. I purchased a 2016 E400 coupe from this dealership two months ago. Prior to this current car I had leased a C Class from Rusnak Arcadia from Debbra while she was still working there. She later moved to MB Ontario so I decided to check this dealership out instead. Debbra always makes the whole car buying/leasing process very smooth and not stressful for me. It's easy to talk to her like a friend and vocalize what car I'm looking for, color, specs, and what are some of my concern. If you're shopping around for a new or old Mercedes definitely link up with her! And I'd like to just comment that overall all the personnel I met here was very respectful and kind to me. Bernard Azar handled my finance paperwork and he was super patient with me, explaining to me concepts like GAP insurance. More

Outstanding service! I'm always so impressed with the courtesy and consideration extended by my service advisor C.J Hodgson in the service department. He coordinates quick I'm always so impressed with the courtesy and consideration extended by my service advisor C.J Hodgson in the service department. He coordinates quick in providing a loaner vehicle while my MB is in the shop. My calls and text messages are quickly responded by any emergency I've had with my vehicle. He is very thorough in explaining the service and the cost. And always willing to compare and find the best tire prices I can get! Outstanding service! More

Trevor Harlow is a gem! Talk about professionalism at its finest. Trevor really worked hard to put me in a car that not only fit my budget but my family needs. He identified Talk about professionalism at its finest. Trevor really worked hard to put me in a car that not only fit my budget but my family needs. He identified my teenage son who is tall and recommended that he tries out the roominess of the back and passenger seats. I am forever grateful. More

rudy is the best man best man to go Rudy he help me and speed was fast, didn’t wait at all provide me with easy check out and no hassle pick up . best man to go Rudy he help me and speed was fast, didn’t wait at all provide me with easy check out and no hassle pick up . More

Excellence I was in and out in a jiffy. Gerald went above and beyond in assuring that I was taken care of quickly and my car was already pulled up at time of pi I was in and out in a jiffy. Gerald went above and beyond in assuring that I was taken care of quickly and my car was already pulled up at time of pick up. Thanks Gerald! More

excellent and satisfying service We are so happy and satisfied with Jason Cai’s service. He gave us a lots of information about our choice. We are very enjoying the new car. Thank yo We are so happy and satisfied with Jason Cai’s service. He gave us a lots of information about our choice. We are very enjoying the new car. Thank you so much ! More

Impressive Dave.... exceptional service!! Thank you so much for going over and beyond . Thank you Eli your the best too!. So happy with my car.. will highly rec Dave.... exceptional service!! Thank you so much for going over and beyond . Thank you Eli your the best too!. So happy with my car.. will highly recommend you both. More

Seamless transaction Purchased my second Benz through dealership in Ontario. Very friendly atmosphere. Transaction was smooth and accommodated my needs. Thank you Ontario Purchased my second Benz through dealership in Ontario. Very friendly atmosphere. Transaction was smooth and accommodated my needs. Thank you Ontario Mercedes! Will definitely be back for third purchase. More

Beyond exceptional service!!! Words can’t describe how much Anthony went about and beyond to make sure I was taken care of. Bending over backwards is an understatement. Thank you a Words can’t describe how much Anthony went about and beyond to make sure I was taken care of. Bending over backwards is an understatement. Thank you all the work you did front the start of the day to the end of the day. A great review well deserved. More