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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

May 26, 2019

They got me into the the car I wanted! Can not thank Nancy Quintero and Sunil enough for getting me into my new car. They knew exactly what I had to work with, and never pressured me outsid More

by Nia1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Quintero and Sunil. , Ted Moreno, Addi Mimi
May 28, 2019 -

Mercedes-Benz of Ontario responded

Hello Nia, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Nancy, Sunil, Adidi, and Ted. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

May 25, 2019

EXCEPTIONAL FROM START TO FINISH I am INCREDIBLY happy with my experience of buying a car with Mercedes-Benz of Ontario, Ken Chang and Yogi Kang. From start to finish, I couldn’t of a More

by NatalieH1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Chang Yogi Kang
May 25, 2019 -

Mercedes-Benz of Ontario responded

Hello Natalie, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Ken, Yogi, and Ken. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

May 24, 2019

Exceeded my expectations ,felt welcome and appreciated from receptionist to salesmanager.Simon agent never stopped being attentive and helpful.My experience at the Ontario sto More

by Hogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon,TJ,Bryan
May 24, 2019 -

Mercedes-Benz of Ontario responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

May 20, 2019

Excellent service. Abe Raad was so helpful. Really made me feel comfortable I will definitely recommend Him to all family and friends. Great buying experience. overall V More

by Sal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Raad
May 20, 2019 -

Mercedes-Benz of Ontario responded

Hello Sal, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Abe. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

May 17, 2019

Very much appreciate He did serve me well and very helpful.. Hoping to continue my visit. Appreciate his service and extended recommendations I'd recommend him to ever More

by Arean Park
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
May 20, 2019 -

Mercedes-Benz of Ontario responded

Hello Arean, Thank you for choosing Mercedes-Benz of Ontario. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

May 14, 2019

Very polite and professional. Mr Corona is a true professional. Takes care of his clients and keeps them updated throughout the service process. Very kind and nice man. Good job M More

by J H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
May 16, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

May 07, 2019

Service Experience I’ve had to come here twice in about a week and a half for 2 different things. He was professional and courteous on both occasions, and made me feel c More

by lynette4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
May 08, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Kleber. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

May 01, 2019

Thank you Deborah Thank you TJ thank you Anthony. I just bought my 2nd Mercedes from Ontario Mercedes Benz from Deborah pound. Customer service is still ali More

by Sweet lady Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro, Debbra Pound
May 02, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes Benz of Ontario and for your 5 star review! We appreciate you taking the time to share your valuable feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Deborah, TJ and Anthony. Your recommendations are truly a gift. As always, please let us know if we may be of any further assistance to you now or in the future. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

April 21, 2019

Excellent Customer Service I received excellent customer service. I was informed of all repairs from beginning to end. I was told of potential problems and given an opportunity More

by Happy Consumer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Apr 22, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

April 07, 2019

Continued excellence Very smooth process from beginning to end. Have been working with Gerald for a few years and will continue. He and the rest of the FJ crew have always More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy, Gerald Corona
Apr 08, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for being a loyal guest and giving us the opportunity to serve you! Guest satisfaction is our greatest priority. Our team of associates are excited to hear that you were assisted with top notch service and kept informed throughout your visit with Gerald. We truly value you as a guest and know your thoughtful insight will allow us the opportunity to continually improve our guest experience. Warm regards, Mercedes-Benz of Ontario Management

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