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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

June 20, 2019

Legendary service worthy of a legendary brand Our sales representative, Ali, was wonderful to work with. He was informative, accommodating, and flexible with our needs and requirements; attentive More

by Lilyputian_69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Ferdaous, TJ Boldt
Jun 20, 2019 -

Mercedes-Benz of Ontario responded

Hi Lily, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional experience with Ali and TJ. Congrats on your new Mercedes-Benz. Best, Your Friends and Family at Mercedes-Benz of Ontario

June 16, 2019

Eli and Ali are great people Made a call to eli elray and told him what we wanted, we stopped by the next day, and they had the car ready for us. Ali finished the paperwork and we More

by eltony24s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Elray excellent customer service and Ali Ferdaous, Ali Ferdaous
Jun 17, 2019 -

Mercedes-Benz of Ontario responded

Hi, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Eli getting into your new vehicle in just one hour! We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Ontario

June 14, 2019

Smooth Process & Stress Free I would highly recommend Ali. He was great, kind, super patient, and easy to deal with. After having terrible experiences, this was a walk in the park More

by AubryB!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Ferdaous
Jun 17, 2019 -

Mercedes-Benz of Ontario responded

Hi Aubry, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Ali. We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Ontario

June 13, 2019

Best Ali Thank you Ali, you are amazing! Perfect experience to buy a car here, he is very patiently, friendly and enthusiasm. Ali is very professional about Me More

by Cece828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Ferdaous, TJ Boldt
Jun 17, 2019 -

Mercedes-Benz of Ontario responded

Hi, Congratulations on your recent purchase! Our team is excited to hear about your exceptional, and comfortable experience with Ali, and TJ. We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Ontario

June 12, 2019

Excellent service Kleber was very helpful. This is my second time dealing with him and I will be back. I checked for tire prices and they were about the same as everyon More

by Oneandonly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Jun 20, 2019 -

Mercedes-Benz of Ontario responded

Hi Oneandonly, Thank you for the 5 star rating! If there is anything we may assist you with please feel welcome to contact us at anytime. Best, Your Friends and Family at Mercedes-Benz of Ontario

June 09, 2019

Top Quality Today I had the best experience in buying my first Mercedes ! Ali Ferdaous kept us comfortable even getting us lunch , and most importantly made sure More

by jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Ferdaous, Johnny Jabbour
Jun 11, 2019 -

Mercedes-Benz of Ontario responded

Hi Jackie, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

June 07, 2019

Best experience Loved working with Debra, T.J. and the team. They helped me navigate the process of buying a car since it has been so long for me. You need experienc More

by Karen I.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbra Pound
Jun 11, 2019 -

Mercedes-Benz of Ontario responded

Hi Karen, Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up on this review and feedback to see what we may do to exceed your expectations. Please call me at 949-718-6532. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

June 05, 2019

Fantastic service I am really happy with the customer service provided. I went in to test drive a car and ended up driving off with one. Thank you so much More

by jessie_rojas17@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Raad, Frank Wannes
Jun 05, 2019 -

Mercedes-Benz of Ontario responded

Hello Jessie, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

June 04, 2019

I love the experience!!!! Ally is amazing I love the service from ally! I will definitely recommend and suggest anyone to come and visit him!love Mercedes Benz and family !!! Please come in More

by Dennisha2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Ferdaous
Jun 05, 2019 -

Mercedes-Benz of Ontario responded

Hello Dennis, Thank you for choosing Mercedes-Benz of Ontario. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service by Ally. Please let us know if we may be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

May 28, 2019

Superb Service Sunil Sethi exceeded all my expectations. He searched for exact car I wanted, kept me updated and made the entire experience most pleasurable. A kno More

by Karensue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Addi Mimi
May 28, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes Benz of Ontario and for the 5 star rating! Our team is delighted to hear about your exceptional sales experience during your visit with Sunil Sethi. Please let us know if we may be of any further assistance to you now or in the future. Our team looks forward to your next visit. Congratulations on your purchase! Kind Regards, Heather Lewis Client Care Manager

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