Mercedes-Benz of Ontario

Time for an upgrade Everyone Involved with this experience was great! I originally went to test drive the car I drove off the lot with. While I was there I decided to tes Everyone Involved with this experience was great! I originally went to test drive the car I drove off the lot with. While I was there I decided to test drive another car...which then made me very indecisive on my choice. They were extremely patient and helped outweigh the pros and cons with each car and we’re VERY knowledgeable....even though it was passed closing time. I also have never leased a car in my entire life. Helped me understand everything and explained everything in amazing detail. They were so helpful with making the decision that was fit for me with finances. The whole process was long but so worth it with the teams help. Highly recommended. More

Horrible waste of time Chris obviously has no idea what in the heck he is doing. How he got his job is beyond me. What a joke of a sales person and dealership! Stay FAR AWAY Chris obviously has no idea what in the heck he is doing. How he got his job is beyond me. What a joke of a sales person and dealership! Stay FAR AWAY!!!! More

Great experience Our sales rep Ali made us feel very comfortable and no pressure in our car buying experience. He was awesome and I highly recommend him abd the dealer Our sales rep Ali made us feel very comfortable and no pressure in our car buying experience. He was awesome and I highly recommend him abd the dealership to everyone. He even filled up a full tank of gas for us to go home! This is our second time purchasing a Mercedes from Fletcher Jones in Ontario and I’m sure we will be repeat customers after this great experience. Thank you Ali! More

Great experience pleasure to do business with He was very helpful and really worked with the numbers for me. Will recommend and be back for another purchase in the future. He made my experience ve He was very helpful and really worked with the numbers for me. Will recommend and be back for another purchase in the future. He made my experience very pleasing. More

Great service! Great service, loaner was ready highly recommend!! The purchase was smooth and hassle free. Great price, fast process excellent selection of vehicl Great service, loaner was ready highly recommend!! The purchase was smooth and hassle free. Great price, fast process excellent selection of vehicles. Will buy again here. More

Amazing!!, Ali gave us a great deal. He was super patient. We never felt ambushed or pressured. Great experience and we got what we wanted at a great price. John Ali gave us a great deal. He was super patient. We never felt ambushed or pressured. Great experience and we got what we wanted at a great price. Johnny our finance guys was amazing as well. Great team at MB of Ontario. More

Great experience ! Super friendly staff at Mercedes Benz Ontario, great customer service. Ali was very knowledge and helpful, I will recommend Ali and this dealership. Super friendly staff at Mercedes Benz Ontario, great customer service. Ali was very knowledge and helpful, I will recommend Ali and this dealership. Thank you! More

Service Matz, provided outstanding service. He was knowledgeable, courteous, and professional. Your Ontario team bring their "A" game. I will recommend Ont Matz, provided outstanding service. He was knowledgeable, courteous, and professional. Your Ontario team bring their "A" game. I will recommend Ontario/Fletcher Jones Mercedes Benz to all of my friends. More

Owners settings Without diminishing the excellent, courteous professional service, provided by the team at the dealership. There is one point that makes me fume every Without diminishing the excellent, courteous professional service, provided by the team at the dealership. There is one point that makes me fume every time. All my car settings get tampered one way or another. My classical station changed to some unsavory station, my seats moved to accommodate a service ride?/ My mirrors adjusted to different angles. Please!!! Leave my settings alone. More

High tech and extremely comfortable The service team here is truly top notch. Courtesy vehicles, shuttles and an exemplary waiting area make your options and experience beyond exceptiona The service team here is truly top notch. Courtesy vehicles, shuttles and an exemplary waiting area make your options and experience beyond exceptional. The professionalism of the staff is five star service. I was attended by Rudy. He gave me the no nonsense breakdown on my vehicle issues. There are plenty of places you can take your car for service and repair, but if you are looking for a luxury service center to match the car you purchased, take it here. If you want someone to give it to you straight on what absolutely needs to be fixed and what can wait, ask for Rudy. My only word of caution is that you will be paying a much higher rate because you are paying dealership rates, but the money is not waisted. These mechanics are certified for Mercedes Benz so you know the job will be done correctly. More