Mercedes-Benz of Ontario
Ontario, CA
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Matzi Hunte was amazing Had my car serviced recently and the level of professionalism coupled with outstanding customer service was second to none. Even the young man Jalen w Had my car serviced recently and the level of professionalism coupled with outstanding customer service was second to none. Even the young man Jalen whom cleaned my car was courteous. Very impressed with this dealership. More
7 Benzes and counting David Walker has always been courteous and friendly and not pushy. He understood our needs and always go the extra mile for us. Typical car purchasing David Walker has always been courteous and friendly and not pushy. He understood our needs and always go the extra mile for us. Typical car purchasing experience would take 5-6 hours thus David bought us dinner for all three of us. Kudos David for being patient. That’s another reason why we kept going back to Ontario Mercedes dealership over and over again. More
Excellent service The level of service and professionalism was beyond reproach. A first class experience from a first class team. Nothing but the best...quality service The level of service and professionalism was beyond reproach. A first class experience from a first class team. Nothing but the best...quality service from Mercedes Benz- Ontario. Continued success and blessings to all! More
Absolutely amazing service From the moment I stepped through the door, i experienced world class service! My salesperson Ali was very accommodating to my needs and budget. He to From the moment I stepped through the door, i experienced world class service! My salesperson Ali was very accommodating to my needs and budget. He took his time nak6ing sure I had the best deal. The finance manager Frank was the best I have ever encountered More
Amazing! This was the best possible car buying experience ever! Ali was amazing and answered any and all questions I had. I will be recommending this location This was the best possible car buying experience ever! Ali was amazing and answered any and all questions I had. I will be recommending this location and Ali to anyone and everyone! More
Kleber Romani I’ve been a customer for two years and Kleber never disappoints, he’s very knowledgeable and accommodating and always have a smile on his face I’ve been a customer for two years and Kleber never disappoints, he’s very knowledgeable and accommodating and always have a smile on his face More
the Red Carpet! From shuttle service to service manager , I could not be prouder of the team work ! I had new Personell that took care of this years service and it wa From shuttle service to service manager , I could not be prouder of the team work ! I had new Personell that took care of this years service and it was just as good as my original rep Jesse . Thank you all for working together and keeping me as a very satisfied customer ! More
Great choice of mercedes dealership! Came to this dealership (mercedes benz ontario) around 730pm. Wanted to look around and check the GLC300. We then looked for Ali as referred by Sam ( Came to this dealership (mercedes benz ontario) around 730pm. Wanted to look around and check the GLC300. We then looked for Ali as referred by Sam (Sam was referred by Khalid). So Ali showed us a number of GLCs on the lot and let us test drove the GLC we picked. He explained everything about the vehicle very thoroughly until we decided to get it that night. Ali was amazing doing his salesmanship with a personal touch! We are very happy that Ali was there to help us out picking the right vehicle for us. Frank from finance did a great job too, explaining to us the terms of our choice. Overall, the experience with mercedes benz ontario was very pleasant and satisfying! We will highly recommend this dealership to our friends and family! KUDOS MB-Ontario!!! More
Simon Xu was amazing and truly exceptional. Five Stars. It was a long day but truly worth every minute. I will see him again next week. was amazing and truly exceptional. Five Stars. It was a long day but truly worth every minute. I will see him again next week. More
Best customer service for the no nonsense shopper We decided we did not want to haggle with prices or options. We knew exactly what we wanted. We saw our E300 online before going to Ontario Mercedes. We decided we did not want to haggle with prices or options. We knew exactly what we wanted. We saw our E300 online before going to Ontario Mercedes. We called ahead and made an appointment. Cecilia scheduled our appointment. She was so nice and personable on the phone. It was a pleasant surprise after calling & visiting other dealers and getting little to no help. Upon arrival, Cecilia called Ali right away. Ali assisted us with viewing and test driving our car. He was the best! He showed us all of the options and gave us alot of helpful details about our car. He helped us complete our paperwork and we were off to see TJ in the finance department. TJ was awesome! He answered all of our questions and got our finance paperwork done promptly. We left with big smiles on our faces and a beautiful new car. We highly recommend this location. We have never had such an amazing experience purchasing a vehicle in our lives. Did I mention the coffee/snack cafe for guests? Nice touch Mercedes!!! We even had an opportunity to sit in the massage chairs. Nice way to relax hubby's wallet. 😉There are number of other places we could have gone to purchase our car. However, Mercedes Ontario Fletcher Jones beats them all by a long shot!!! We are already planning for our next vehicle, which will be purchased at Ontario Mercedes!! Kudos to Cecilia, Ali and TJ!!! They made us feel so welcome and so special!!! Kudos to Mercedes. You clearly understand customer service!!!! Mr. & Mrs. Norman Joseph!!!! More