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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

September 13, 2019

Matzi Hunte was amazing Had my car serviced recently and the level of professionalism coupled with outstanding customer service was second to none. Even the young man Jalen w More

by TK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. Lopez, Jalen , Trevor Harlow , Amatziah Hunte, Vivian Loera
Sep 16, 2019 -

Mercedes-Benz of Ontario responded

Hi TK, Thank you for choosing Mercedes-Benz of Ontario. Our team is delighted to hear about how great it was to work with Matzi. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Ontario

September 11, 2019

7 Benzes and counting David Walker has always been courteous and friendly and not pushy. He understood our needs and always go the extra mile for us. Typical car purchasing More

by Benzzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hutchison , David Walker , Anthony Del Toro
Sep 11, 2019 -

Mercedes-Benz of Ontario responded

Hello, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with David Walker. We are delighted to hear that he is always courteous and goes above and beyond to ensure that you have the best experience with us! Your feedback is highly appreciated and we thank you for your loyalty. We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Ontario

September 10, 2019

Excellent service The level of service and professionalism was beyond reproach. A first class experience from a first class team. Nothing but the best...quality service More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yogi Kang , Frank Wannes , Qais Muasher, Ibrahim Aboud
Sep 10, 2019 -

Mercedes-Benz of Ontario responded

Hello Jim, Thank you for choosing Mercedes-Benz of Ontario. Our team is delighted to hear about your exceptional service experience with us. We are happy that you had a first class experience and that everybody was professional throughout your visit. Your feedback is truly valuable to us! We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Ontario

Sep 10, 2019 -

Mercedes-Benz of Ontario responded

Hi Jim, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional sales experience. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes Benz of Ontario

September 09, 2019

Absolutely amazing service From the moment I stepped through the door, i experienced world class service! My salesperson Ali was very accommodating to my needs and budget. He to More

by Martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Ferdaous, Frank Wannes
Sep 09, 2019 -

Mercedes-Benz of Ontario responded

Hi Martha, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Ali, We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Ontario

September 07, 2019

Amazing! This was the best possible car buying experience ever! Ali was amazing and answered any and all questions I had. I will be recommending this location More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Ferdaous
Sep 09, 2019 -

Mercedes-Benz of Ontario responded

Hi Angel, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience Ali. We look forward to your next visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

September 06, 2019

Kleber Romani I’ve been a customer for two years and Kleber never disappoints, he’s very knowledgeable and accommodating and always have a smile on his face More

by Ben Nunez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Sep 06, 2019 -

Mercedes-Benz of Ontario responded

Hi, We are so pleased to hear about your recent service visit with Kleber! Thank you for your 5 star review! Our goal is to provide the best service experience possible. We look forward to welcoming you back! Regards, Your Friends and Family at Mercedes-Benz of Ontario

September 05, 2019

the Red Carpet! From shuttle service to service manager , I could not be prouder of the team work ! I had new Personell that took care of this years service and it wa More

by The Valtierra’s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My first shuttle guy, and manager I believe , Gerald Corona, Vivian Loera
Sep 06, 2019 -

Mercedes-Benz of Ontario responded

Hi, We are so pleased to hear about your recent service visit with Gerald! ! Our goal is to provide the best service experience possible. If there is anything we may assist you with in the future please feel welcome to contact us at any time. Kind Regards Kimberlee Camargo Reputation and Brand Loyalty Manager

September 03, 2019

Great choice of mercedes dealership! Came to this dealership (mercedes benz ontario) around 730pm. Wanted to look around and check the GLC300. We then looked for Ali as referred by Sam ( More

by KrishM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Ferdaous, Frank Wannes
Sep 03, 2019 -

Mercedes-Benz of Ontario responded

Hi Krish, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Ali and Frank. We are happy that Ali explained everything about the vehicle in detail and Frank did a great job in the Finance Department as well. It is exciting to hear that you chose the perfect vehicle for you and had a very pleasant time! Thank you for your kind feedback, you recommendations are highly appreciated. We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Ontario

September 03, 2019

Simon Xu was amazing and truly exceptional. Five Stars. It was a long day but truly worth every minute. I will see him again next week. More

by Judith Darling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Xu
Sep 04, 2019 -

Mercedes-Benz of Ontario responded

Hi Judith, Thank you for choosing Mercedes-Benz of Ontario. Our team is excited to hear about your exceptional experience with Simon Xu and that he provided you with exceptional and five star service. Your feedback is highly appreciated! We look forward to welcoming you back next week. Best, Your Friends and Family at Mercedes-Benz of Ontario

August 29, 2019

Best customer service for the no nonsense shopper We decided we did not want to haggle with prices or options. We knew exactly what we wanted. We saw our E300 online before going to Ontario Mercedes. More

by NormanAJoseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecilia, Ali Ferdaous, TJ Boldt
Aug 29, 2019 -

Mercedes-Benz of Ontario responded

Hello, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Cecilia, Ali and TJ. We are happy that they all provided you and your wife with outstanding service and all of your questions were answered throughout your visit. We really appreciate your kind feedback because guest satisfaction is our greatest priority. Your recommendations are truly a gift and enjoy the delicious coffee and snacks when we see you again! We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Ontario

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