Mercedes-Benz of Ontario
Ontario, CA
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Chao is the best. This dealership is the BEST ! Chao handled my issue professionally. Thank you for all service staffs from Service Advisor to vallet. They provided exceptional service to customer Chao handled my issue professionally. Thank you for all service staffs from Service Advisor to vallet. They provided exceptional service to customer. My vehicle issued resolved. Thank you More
Service Excellent service . Gerald wad very professional and the Customer Service was excellent too. Good to have a Mercedes Dealership nearby who cares. Good Excellent service . Gerald wad very professional and the Customer Service was excellent too. Good to have a Mercedes Dealership nearby who cares. Good luck. Keep it going More
ML350 Service Mr. Jorge Montoya is a very professional and reasonable sales person. Upon arrival, he provided pretty good customer service, and proactively assisted Mr. Jorge Montoya is a very professional and reasonable sales person. Upon arrival, he provided pretty good customer service, and proactively assisted in completing all the paper work without any delays. Thanks More
The service rep was very knowledgeable and patient the are flexible and address customer preferences. i was mistakenly scheduled with another rep, but was still able to switch my appt to my usual servi the are flexible and address customer preferences. i was mistakenly scheduled with another rep, but was still able to switch my appt to my usual service rep More
Going The Extra Mile Excellent service personnel.Alvaro went the extra mile for us on every aspect of our required service needed. He kept us posted on the progress. Excellent service personnel.Alvaro went the extra mile for us on every aspect of our required service needed. He kept us posted on the progress. More
It was great Service was excellent and advisor was knowledgeable and looked the whole car over not just what I asked for. Jorge made sure I was taken care of from Service was excellent and advisor was knowledgeable and looked the whole car over not just what I asked for. Jorge made sure I was taken care of from start to finish. More
Service Needed I had some things needed to be taken care of and Kleber met our needs. The vehicle did not get the courtesy car wash but we can get that another time. I had some things needed to be taken care of and Kleber met our needs. The vehicle did not get the courtesy car wash but we can get that another time. More
Excellent service Professional and courteous staff I was offered a loaner car so no down time for me. Service was completed that day. Car returned spotless. We really Professional and courteous staff I was offered a loaner car so no down time for me. Service was completed that day. Car returned spotless. We really love this dealership More
Patience and Fast Once we got to the dealership, we were greeted with smiles. We ask for someone that can speak Chinese. They were able to book us with Louis. We been g Once we got to the dealership, we were greeted with smiles. We ask for someone that can speak Chinese. They were able to book us with Louis. We been going to this specific dealership for a few years now. Louis understand what we are looking for and what is the best option. With no further questions he drove the cars we want right to the front. Letting us test drive and inform us about the car. We were able to select the car right there. Price was very outstanding, within our budget and he was able to take care of us. Plus the transaction and paperwork were done smoothly and fast. Why would I go anywhere else? More
One of the best experience I had so far This place feel like family !!! Chirs you are the best we’ll spoken laid back what I love the most is your honesty ! I drove from Hermosa Beach to Ont This place feel like family !!! Chirs you are the best we’ll spoken laid back what I love the most is your honesty ! I drove from Hermosa Beach to Ontario in a Lyft just to do business here at Mercedes Benz Ontario ! Abe you are very kind gentleman who made sure me and my little was comfortable and happy . After my purchase you took the time to go over all features on my new vehicles. Lots of laughs and great conversation ! I Look forward during business again and also I definitely will bring down my whole family. More