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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,268 reviews

July 12, 2020

Miles is a very good employee. He keep you updated on Miles is a very good employee. He keep you updated on your service. He’s very friendly and efficient. It’s a pleasure working with Miles. More

by gary.cevellogary.cevello@gmr.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Jul 13, 2020 -

Mercedes-Benz of Ontario responded

Hello Gary, Thank you for taking the time to share your feedback and 5-stars rating! We are truly flattered to have your thoughtful compliments and recommendations regarding your recent service experience with Miles Frank. Your kind words won't go unnoticed, we'll definitely pass them along. We're extremely grateful for your business and we look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

July 12, 2020

My First time to the dealership. My service advisor Kleber Romani was great to deal with. He was very professional and informative. I Love My Mercedes and the way they make you feel about owning one is More

by Bronxbombr1
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Jul 14, 2020 -

Mercedes-Benz of Ontario responded

Hello, We greatly appreciate you taking the time to share your 5-stars rating regarding your very first experience at our dealership! Glad to hear that Kleber Romani was able to assist with getting your Mercedes-Benz in great condition and returned to you in a timely manner. Thank you for allowing us the opportunity to earn your business and our team of experts are looking forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

July 12, 2020

Tarek was absolutely wonderful. very professional, caring and knowledgeable. He got the deal dine with no freakin haggling.... Also, he delivered like he said he would!!! More

by tmccal01
Recommend Dealer
Yes
Employees Worked With
Tarek Alshash
Jul 13, 2020 -

Mercedes-Benz of Ontario responded

Hi, We greatly appreciate you taking the time to post your 5-stars review regarding your recent sales experience with Tarek! Glad to hear that our team of experts were able to accommodate all your needs and get you great pricing to care for your new vehicle! It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes-Benz! Please let us know if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 12, 2020

Service is great as always. Phil is wonderful and makes sure my car needs are always met. Staff are friendly and everything is clean. Love this dealership! More

by Gsx80
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Jul 13, 2020 -

Mercedes-Benz of Ontario responded

Hello, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your recent experience with Phil! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Please let us know if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 11, 2020

Very pleased with Rudy Ramirez his been my advisor. Explains with details about my car services and needs. Mechanical technician needs more quality of work More

by Benziada2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez , Rudy Ramirez
Jul 14, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for this great review and highlighting your awesome experience with Rudy in service! Best, Your Friends and Family at Mercedes-Benz of Ontario

July 11, 2020

Very easy/quick process dropping off and picking up. My advisor Miles Frank was professional, friendly, knowledgeable and helpful. Loan car staff was as well. More

by Shawna
Recommend Dealer
Yes
Employees Worked With
Bailey at cashier was friendly, professional and helpful. , Miles Frank
Jul 13, 2020 -

Mercedes-Benz of Ontario responded

Hello Shawna, We greatly appreciate you taking the time to post your 5-stars rating regarding your recent experience with Miles Frank and Bailey! It's wonderful reviews like yours that truly represent what we strive for on a daily basis! Providing the drop off and pick up is just one of the many perks that we offer to our guests. Please feel free to reach out to us if there's absolutely anything else that we could be of further assistance with. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

July 11, 2020

Thanks for all the help provided, I’m definitely happy with service and pricing. Rudy was person assisting me, look for him and he will take care for you . More

by jose_arauz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Jul 13, 2020 -

Mercedes-Benz of Ontario responded

Hi Jose, Thank you for sharing your feedback and 5-stars rating regarding your recent visit with Rudy Ramirez! We are truly flattered to have your thoughtful compliments and recommendations. We'll definitely pass along your kind words over to Rudy. Please feel free to reach out to us if there's absolutely anything else that we could be of further assistance with. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 11, 2020

It was a great experience working with Mike Doehla. He went above and beyond for my B service and took the time to addressed all of my questions and concerns. I can tell he takes his job very seriously an More

by Nathan
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jul 13, 2020 -

Mercedes-Benz of Ontario responded

Hi Nathan, It's really rewarding hearing that Mike Doehla was able to assist and provide you with outstanding service throughout your recent experience with us! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Glad to hear Mike addressed all of your concerns proficiently and was able to assist with getting your vehicle in tip-top shape. Please allow our team of experts to continue providing you with nothing short of an amazing visit for all of your upcoming needs. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 09, 2020

The best service with safe practices. I love this dealership. They take exceptional care of their customers during construction across the street and a pandemic. More

by ltcw
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya, Rudy Ramirez
Jul 13, 2020 -

Mercedes-Benz of Ontario responded

Hello, Our team of experts are excited to hear that you were assisted promptly and provided with outstanding service throughout your recent experience with Jorge and Rudy in our service department! Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 04, 2020

My Mercedes 320 SLK is 17 yrs. young and continues to operate well--in great part because of the outstanding service and care of my vehicle that this dealership provides. Thank you! More

by daphne.glass
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Jul 06, 2020 -

Mercedes-Benz of Ontario responded

Hi Daphne, Thank you so much for taking the time to share your 5-stars review regarding your most recent experience with us! Great to hear that Amatzi was able to assist in getting your in tip-top shape! Please allow us to continue providing you with nothing short of an amazing experience for your upcoming needs Take Care, Your Friends and Family at Mercedes-Benz of Ontario

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