Mercedes-Benz of Ontario

I hit a pot hole When I thought the dealership could not get any better, I am proven wrong. I met the new service manager, Phil Carreon, and he is truly awesome. A v When I thought the dealership could not get any better, I am proven wrong. I met the new service manager, Phil Carreon, and he is truly awesome. A very delightful person 100%. Everybody I talked to loves him, and so do I. More

Gerald Corona, Service Mgr, was extremely professional, courteous, knowledgeable and accommodating. He is the epitome of what customer service / satisfaction should be ! Thank you for your excellent supp courteous, knowledgeable and accommodating. He is the epitome of what customer service / satisfaction should be ! Thank you for your excellent support, Gerald ! Tracy and Sam Gracy More

Did everything he could to push us out the door when I told him I got a nail in my tire. Asked me “so what do you want me to do”? I said maybe do more inspections, and he wants to charge me for it and I s told him I got a nail in my tire. Asked me “so what do you want me to do”? I said maybe do more inspections, and he wants to charge me for it and I said fine. Then another gentleman found the nail, when I ask him to fix it, he started to tell me it’s gonna be a long wait and I can do it at other tire shops for free. I told him I don’t want non Mercedes tech to work on it because sometimes they break you tire pressure monitor system. More

Rudy is an amazing service advisor! He went above and beyond to help get my car fixed in no time. I appreciate the excellent t service! Thank you, Rudy! beyond to help get my car fixed in no time. I appreciate the excellent t service! Thank you, Rudy! More

The service representative went over and beyond. I came in for battery service but found something else that needed service under warranty and got it done. in for battery service but found something else that needed service under warranty and got it done. More

Sunail was so helpful to guide the process of trade in the car and able to work with the price for me and my baby . the car and able to work with the price for me and my baby . More

Scheduled maintenance Dealership is always clean. There is adequate staff to assist you with your needs. Ease of making appointment. There is constant reminder re:maintenan Dealership is always clean. There is adequate staff to assist you with your needs. Ease of making appointment. There is constant reminder re:maintenance due. More

Repair Service The key drop-off service is convenient. I got called the next day morning and they asked for my approval for ordering parts. Excellent communication The key drop-off service is convenient. I got called the next day morning and they asked for my approval for ordering parts. Excellent communication via text for any updates. Staffs are friendly and helpful. Saved me a lot of time. More

Every thing was handled as it should, simple service and was out of there in no time, staff was very friendly and in timely manner was out of there in no time, staff was very friendly and in timely manner More

Thank you to Jason Cai at Mercedes Benz of Ontario for making the car buying process so easy. We love our new SUV and couldn’t be happier with the personal attention we received throughout the process. Th making the car buying process so easy. We love our new SUV and couldn’t be happier with the personal attention we received throughout the process. Thank you for finding the exact car we wanted. More