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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,262 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,262 reviews

July 15, 2020

Repair Service The key drop-off service is convenient. I got called the next day morning and they asked for my approval for ordering parts. Excellent communication More

by suenp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Jul 17, 2020 -

Mercedes-Benz of Ontario responded

Hi Sue, Thank you for the 5 star review on your recent service with us! Our team looks forward to welcoming you back at your next service interval. Best, Your Friends and Family at Mercedes-Benz of Ontario

July 15, 2020

Scheduled maintenance Dealership is always clean. There is adequate staff to assist you with your needs. Ease of making appointment. There is constant reminder re:maintenan More

by j0408me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jul 17, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for this stellar review on your experience with Tony! Our team looks forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Ontario

July 13, 2020

Every thing was handled as it should, simple service and was out of there in no time, staff was very friendly and in timely manner More

by Francisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya
Jul 14, 2020 -

Mercedes-Benz of Ontario responded

Hi Francisco, Thank you for taking the time to share your 5-stars rating regarding your recent experience with Jorge in our service department! We're glad to see that we could help get your car in tip-top shape and returned to you in a timely fashion. Please allow us to continue providing you with nothing short of an amazing visit for your upcoming needs. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 12, 2020

Thank you to Jason Cai at Mercedes Benz of Ontario for making the car buying process so easy. We love our new SUV and couldn’t be happier with the personal attention we received throughout the process. Th More

by nikkimsalas
Recommend Dealer
Yes
Employees Worked With
Jason Cai, Chris Bland
Jul 13, 2020 -

Mercedes-Benz of Ontario responded

Hello Nikki, Thank you for taking the time to share your amazing 5-stars rating. We are extremely flattered to have your thoughtful compliments and recommendations regarding your sales experience with Jason Cai! It's great to hear that we were able to assist with accommodating all of your needs and getting you the best pricing to care for your vehicle. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes-Benz! Please feel free to reach out to us if there's absolutely anything else that we could be of assistance with. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

July 12, 2020

Miles is a very good employee. He keep you updated on Miles is a very good employee. He keep you updated on your service. He’s very friendly and efficient. It’s a pleasure working with Miles. More

by gary.cevellogary.cevello@gmr.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Jul 13, 2020 -

Mercedes-Benz of Ontario responded

Hello Gary, Thank you for taking the time to share your feedback and 5-stars rating! We are truly flattered to have your thoughtful compliments and recommendations regarding your recent service experience with Miles Frank. Your kind words won't go unnoticed, we'll definitely pass them along. We're extremely grateful for your business and we look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

July 12, 2020

My First time to the dealership. My service advisor Kleber Romani was great to deal with. He was very professional and informative. I Love My Mercedes and the way they make you feel about owning one is More

by Bronxbombr1
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Jul 14, 2020 -

Mercedes-Benz of Ontario responded

Hello, We greatly appreciate you taking the time to share your 5-stars rating regarding your very first experience at our dealership! Glad to hear that Kleber Romani was able to assist with getting your Mercedes-Benz in great condition and returned to you in a timely manner. Thank you for allowing us the opportunity to earn your business and our team of experts are looking forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

July 12, 2020

Tarek was absolutely wonderful. very professional, caring and knowledgeable. He got the deal dine with no freakin haggling.... Also, he delivered like he said he would!!! More

by tmccal01
Recommend Dealer
Yes
Employees Worked With
Tarek Alshash
Jul 13, 2020 -

Mercedes-Benz of Ontario responded

Hi, We greatly appreciate you taking the time to post your 5-stars review regarding your recent sales experience with Tarek! Glad to hear that our team of experts were able to accommodate all your needs and get you great pricing to care for your new vehicle! It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you for allowing us the opportunity to earn your business and congratulations on your new Mercedes-Benz! Please let us know if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 12, 2020

Service is great as always. Phil is wonderful and makes sure my car needs are always met. Staff are friendly and everything is clean. Love this dealership! More

by Gsx80
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Jul 13, 2020 -

Mercedes-Benz of Ontario responded

Hello, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your recent experience with Phil! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Please let us know if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 11, 2020

Very pleased with Rudy Ramirez his been my advisor. Explains with details about my car services and needs. Mechanical technician needs more quality of work More

by Benziada2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez , Rudy Ramirez
Jul 14, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for this great review and highlighting your awesome experience with Rudy in service! Best, Your Friends and Family at Mercedes-Benz of Ontario

July 11, 2020

Very easy/quick process dropping off and picking up. My advisor Miles Frank was professional, friendly, knowledgeable and helpful. Loan car staff was as well. More

by Shawna
Recommend Dealer
Yes
Employees Worked With
Bailey at cashier was friendly, professional and helpful. , Miles Frank
Jul 13, 2020 -

Mercedes-Benz of Ontario responded

Hello Shawna, We greatly appreciate you taking the time to post your 5-stars rating regarding your recent experience with Miles Frank and Bailey! It's wonderful reviews like yours that truly represent what we strive for on a daily basis! Providing the drop off and pick up is just one of the many perks that we offer to our guests. Please feel free to reach out to us if there's absolutely anything else that we could be of further assistance with. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

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