Back

Mercedes-Benz of Ontario

Ontario, CA

4.7
1,262 Reviews

3787 E Guasti Rd

Ontario, CA

91761

Directions

By Type

Showing 1,262 reviews

July 21, 2020

Terrific experience Christian and Robert in the service department were excellent I would highly recommend both of them. They both explained the repairs needed. I felt very confident having Fletcher Jones More

by lynnjis
Recommend Dealer
Yes
Employees Worked With
Robert Tabor, Christian Lopez
Jul 22, 2020 -

Mercedes-Benz of Ontario responded

Hi Lynn, Thank you for choosing Mercedes-Benz of Ontario. Our team is delighted to hear about how great both Christian and Robert were to work with! We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Ontario

July 20, 2020

I was treated with respect and kindness and With professional service. I ttikntime tondealnwieh my issues in a timely manner Honest and helpful. Payment was handled quickly. More

by Rosanne_branham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
Jul 20, 2020 -

Mercedes-Benz of Ontario responded

Hi Rosanne, Thank you for sharing this wonderful service experience with all of us! Our team is delighted to read about your great experience with Robert! We look forward to serving you again. Best, Your Friends and Family at Mercedes-Benz of Ontario

July 20, 2020

The Service personal was excellent. Bailey Mitchell was very sensitive and professional in arranging All my service needs and Mike Doehla is always the best Advisor. More

by Tina Cunnigan
Recommend Dealer
Yes
Employees Worked With
Bailey Mitchell , Mike Doehla , Gerald Corona, Jorge Montoya, Tony Garcia
Jul 22, 2020 -

Mercedes-Benz of Ontario responded

Hello Tina, Our team of experts are excited to hear that both Bailey and Mike Doehla assisted you promptly and provided you with outstanding service during your recent service visit with us! We are truly flattered to have your thoughtful compliments and recommendations. Glad to see that we were able to make your visit a pleasant one. Please allow us to continue providing you with nothing short of amazing experiences for your upcoming needs. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

July 19, 2020

Thank you Miles Frank and Mercedes Benz of Ontario for your Excellent Customer Service. I will definitely continue to take my GLC300 for Service there. More

by Gilbert A.
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Jul 20, 2020 -

Mercedes-Benz of Ontario responded

Hi Gilbert, Thank you for taking the time to share your feedback and 5-stars rating! We are truly flattered to have your thoughtful compliments and recommendations regarding your recent visit with Miles Frank in our service department. We're extremely glad to see that you love Miles' work, we'll definitely pass along your kind words. Please let us know if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 18, 2020

Gerald Corona, Service Mgr, was extremely professional, courteous, knowledgeable and accommodating. He is the epitome of what customer service / satisfaction should be ! Thank you for your excellent supp More

by Sgracy44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Jul 20, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for sharing this wonderful service experience with all of us! Our team is delighted to read about your great experience with Gerald! We look forward to serving you again. Best, Your Friends and Family at Mercedes-Benz of Ontario

July 18, 2020

I hit a pot hole When I thought the dealership could not get any better, I am proven wrong. I met the new service manager, Phil Carreon, and he is truly awesome. A v More

by M-B Payne, Cathy78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valet Manager, Jorge Montoya
Jul 20, 2020 -

Mercedes-Benz of Ontario responded

Hello, It's really rewarding hearing that your experience with our new service manager Phil Carreon was delightful. We are truly flattered to see that you love Phil's work, we'll definitely pass along the kind words. Please feel free to reach out to us if there's anything else we could be of assistance with. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

July 17, 2020

Rudy is an amazing service advisor! He went above and beyond to help get my car fixed in no time. I appreciate the excellent t service! Thank you, Rudy! More

by samg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Jul 17, 2020 -

Mercedes-Benz of Ontario responded

Hi Sam, Thank you for this 5 star review on your experience with Rudy! Our team looks forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Ontario

July 17, 2020

Did everything he could to push us out the door when I told him I got a nail in my tire. Asked me “so what do you want me to do”? I said maybe do more inspections, and he wants to charge me for it and I s More

by gr83
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jul 17, 2020 -

Mercedes-Benz of Ontario responded

Hi, Your experience is important to all of us at Mercedes-Benz of Ontario and we are sorry to hear that we fell short on exceeding your expectations. If we may be of any further assistance today or on the road ahead please let us know. Best, Your Friends and Family at Mercedes-Benz of Ontario

July 16, 2020

The service representative went over and beyond. I came in for battery service but found something else that needed service under warranty and got it done. More

by kokoreeh
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Jul 17, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thanks for leaving us such a wonderful 5-stars review regarding your recent visit with Gerald Corona! Glad to see that our team of experts were able to assist with getting your car in tip-top shape. Please allow us to continue providing you with nothing short of an amazing experience for your upcoming needs. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 15, 2020

Sunail was so helpful to guide the process of trade in the car and able to work with the price for me and my baby . More

by Sallyhuntermail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunil Sethi
Jul 16, 2020 -

Mercedes-Benz of Ontario responded

Hello, Our team of experts are excited to hear that Sunil Sethi was helpful with great pricing to care for your new vehicle! It's wonderful reviews like yours that truly represent what we strive for everyday! Thank you for allowing us the opportunity to earn your business and we look forward to assisting with all of your upcoming needs. Please feel free to reach out to us if there's anything we could be of assistance with. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

...
54
...