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Mercedes-Benz of Ontario
Ontario, CA
1,268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,268 reviews
August 15, 2020
Kelber was very helpful on helping to recall and my windshield problem. When I was late for picking up the car, he was waiting for me until I arrived. Great patient and excellent service. windshield problem. When I was late for picking up the car, he was waiting for me until I arrived. Great patient and excellent service. More
by meihua koo
Employees Worked With
Kleber Romani
August 15, 2020
Clean. Customer oriented. Associate very communicative. And the service was excellent. I am happy with the sound and feel of my car. I will recommend MB of Ontario anytime And the service was excellent. I am happy with the sound and feel of my car. I will recommend MB of Ontario anytime More
by bra732001
Employees Worked With
Robert Tabor
August 14, 2020
Great customer service happy to have Tony Garcia as our service person his great make us feel liked family always friendly and helpful I’ll definitely recommend him to our friends and family service person his great make us feel liked family always friendly and helpful I’ll definitely recommend him to our friends and family More
by md1100PH
Employees Worked With
Tony Garcia, Yogi Kang
August 14, 2020
excellent customer service is very good and I am very grateful and very patience with his customers I am a valid forevermore thank you thank you. customer service is very good and I am very grateful and very patience with his customers I am a valid forevermore thank you thank you. More
by nitas
Employees Worked With
Jennifer manipod, Yogi Kang , Bernard Azar, Pedram Samadian
August 12, 2020
Kleber made my experience convenient and strees free. The service I have received from Fletcher-Jones Mercedes Benz is unlike any other auto service place that i have ever used. With the exception of Covi The service I have received from Fletcher-Jones Mercedes Benz is unlike any other auto service place that i have ever used. With the exception of Covid restricting certain things that I like, I do miss. But Kleber seems to always look out for my better interest. More
by jeremyjasonmartinez
Employees Worked With
Kleber Romani
August 09, 2020
Happy 1st time service customer There were at least 20 cars in line when I arrived. The staff was ready for the crowd however and I was quickly checked in by several friendly people. There were at least 20 cars in line when I arrived. The staff was ready for the crowd however and I was quickly checked in by several friendly people. Tony was my service contact. He provided me with an accurate cost and repair schedule. The car was ready when Tony said it would be and the pick up was just as smooth as the drop off. Masks and spacing were used without exception. As an older customer, I appreciate the consideration. Thank you. I'll bring my car back the next time I need service. More
by kjs
Employees Worked With
Tony Garcia
August 07, 2020
Excellent service! As always, great service. We have never been unhappy with the quality of service and customer care that we have received from Trevor and Gerald! As always, great service. We have never been unhappy with the quality of service and customer care that we have received from Trevor and Gerald! More
by frank.gregus
Employees Worked With
Trevor Harlow , Gerald Corona
August 07, 2020
Excellent service from Tony Garcia and Nicole, service manager. Very helpful and it appeared MB Ontario is handling coronavirus well and taking precautions seriously. Made me feel safe manager. Very helpful and it appeared MB Ontario is handling coronavirus well and taking precautions seriously. Made me feel safe More
by erica27
Employees Worked With
Nicole (service manager) , Tony Garcia
August 05, 2020
Excellent Service In spite of the service department being unusually busy, Kleber provided efficient, responsive and no nonsense service. Very friendly and helpful tea In spite of the service department being unusually busy, Kleber provided efficient, responsive and no nonsense service. Very friendly and helpful team from the front desk to the cashier. More
by Jennifer J
Employees Worked With
Kleber Romani
August 04, 2020
I have taken my car for service several times and they always have excellent customer service. Very nice and pleasant waiting areas too They make the process very easy. always have excellent customer service. Very nice and pleasant waiting areas too They make the process very easy. More
by lillypop77
Employees Worked With
Mike Doehla , Gerald Corona, Miles Frank
