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Mercedes-Benz of Ontario

Ontario, CA

Overview
Reviews
Vehicles
4.7
1,262 Reviews
Call Dealership (909) 212-8400
View Awards

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,262 reviews

August 07, 2020

Excellent service! As always, great service. We have never been unhappy with the quality of service and customer care that we have received from Trevor and Gerald! More

by frank.gregus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Harlow , Gerald Corona
Report | Print
Aug 07, 2020 -

Mercedes-Benz of Ontario responded

Hi Frank, Thank you for taking the time to share your feedback and 5-stars rating regarding your recent service experience with Trevor and Gerald! We are truly flattered to have your thoughtful compliments and recommendations. Our team of experts are grateful for your business and we look forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

August 07, 2020

Excellent service from Tony Garcia and Nicole, service manager. Very helpful and it appeared MB Ontario is handling coronavirus well and taking precautions seriously. Made me feel safe More

by erica27
Recommend Dealer
Yes
Employees Worked With
Nicole (service manager) , Tony Garcia
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Aug 07, 2020 -

Mercedes-Benz of Ontario responded

Hello Erica, It's really rewarding hearing that both Tony Garcia and Nichole Machen were able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Thank you for baring with us and following the health guidelines to ensure everyone stays safe during these turbulent times we are currently faced with. Our team of experts are looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

August 05, 2020

Excellent Service In spite of the service department being unusually busy, Kleber provided efficient, responsive and no nonsense service. Very friendly and helpful tea More

by Jennifer J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Report | Print
Aug 05, 2020 -

Mercedes-Benz of Ontario responded

Hello Jennifer, Thanks for leaving us such a wonderful 5-stars review regarding your recent visit with Kleber Romani in our service department! Your kind words won't go unnoticed, we'll definitely pass them along. Glad to see our team of experts were able to assist with getting your vehicle in tip-top shape and returned to you in a promised time! Please feel free to reach out to us if there's anything else we could be of assistance with. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

August 04, 2020

I have taken my car for service several times and they always have excellent customer service. Very nice and pleasant waiting areas too They make the process very easy. More

by lillypop77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla , Gerald Corona, Miles Frank
Report | Print
Aug 05, 2020 -

Mercedes-Benz of Ontario responded

Hello Lilly, Thank you for taking the time to share your feedback and 5-stars rating regarding your recent visit with Gerald Corona in our service department! We are truly flattered to have your thoughtful compliments and recommendations. Please feel free to reach out to us if there's anything else our team of experts could be of further assistance with. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

Aug 05, 2020 -

Mercedes-Benz of Ontario responded

Hi Lilly, Thank you for your five star rating and wonder compliments regarding your experience with us. We are grateful to have earned your loyalty and recommendations. The team at Mercedes-Benz of Ontario look forward to working with you for many years to come! Best, Your Friends and Family at Mercedes-Benz of Ontario

August 03, 2020

Every time I visit this dealership I have received exceptional service. They are also taking every necessary step to help ensure each customer is safe during COVID. More

by Jessicam1416
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Report | Print
Aug 03, 2020 -

Mercedes-Benz of Ontario responded

Hello Jessica, We greatly appreciate you taking the time to post your 5-stars review regarding your recent service experience with us! Our team sincerely values you as a guest especially during these turbulent times we are currently facing. Thanks for baring with us and following the health guidelines to ensure the safety for you and for our team members. Please allow us to continue providing you with nothing short of an amazing visit for your upcoming needs. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

July 29, 2020

Best best best !!! Super. Nice. My friend. 😎look good nice. Haha I’m baoxin. Remember me help me ok. Please let me get new car this year finish. More

by Hebaoxin84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Altamirano
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Jul 29, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for the 5 star rating and sharing your great experience with Hector! We look forward to serving you again! Best, Your Friends and Family at Mercedes-Benz of Ontario

July 24, 2020

Friendly and good service The service staff explained all that was done and were helpful with a few questions. The service center is always so nice, kind and welcoming. More

by sukwoole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Report | Print
Jul 28, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

July 24, 2020

The service staff was very efficient, professional and courteous. Answered all my questions and concerns quickly. I felt safe bringing in my car during Covid 19. More

by hgunlaiatlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Report | Print
Jul 24, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for this incredible review on your recent service with Mike Our team appreciates your business and looks forward to assisting you again. Best, Your Friends and Family at Mercedes-Benz of Ontario

July 23, 2020

Benz-up Good work and no play thats what i like about Mike. I know im in good hands with Mike, Need more men like him. Thanks More

by mclee1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Report | Print
Jul 23, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for taking some time to share your 5 star experience with all of us! Our team looks forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Ontario

July 21, 2020

Me. Gerald Corona is exceptionally awesome service advisor. Very professional and has excellent customer service skills and has great and friendly attitude. He is truly an asset to your dealership. More

by jesse
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Report | Print
Jul 22, 2020 -

Mercedes-Benz of Ontario responded

Hi Jesse, Thank you for taking the time to share your feedback and 5-stars rating regarding you recent service visit with Gerald Corona! We're so glad to see that you love Gerald's work, we'll definitely pass along your kind words. Please feel free to reach out to us if there's anything else we could be of assistance with. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

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