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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,262 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,262 reviews

September 09, 2020

Had to change my tires on my car. Happy with the service received thank you for getting me in with no problem and the use of a loaner car More

by DschockU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla , Gerald Corona, Jorge Montoya, Tony Garcia
Sep 09, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thank you for taking the time to share your feedback and amazing rating! We are pleased to read of the attentive and helpful visit you received attending your vehicles tires and look forward to assisting you with all of your Mercedes-Benz needs. Please feel welcome to contact us anytime. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

September 06, 2020

Phil Gibson is my service adviser, he is very friendly and very helpful. The service to my car is excellent. I couldn't thank enough to him! More

by moonfung
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Sep 08, 2020 -

Mercedes-Benz of Ontario responded

Hello, We are honored to receive your 5 star rating and review! The team at Mercedes-Benz of Ontario appreciates you complementing Phil Gibson and his level of service. We are grateful for your business! Best, Your Friends and Family at Mercedes-Benz of Ontario

September 04, 2020

did their job well. It was expensive, but that's the expectation with a newer mercedes. Car came out looking nice and everything asked for was done. Phil answered all my questions.. More

by Ihab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Sep 05, 2020 -

Mercedes-Benz of Ontario responded

Hello Ihab, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us! Glad to hear that Phil was helpful in answering all of your questions and concerns pertaining to the maintenance that was required for your vehicle. We are grateful for your business and we look forward to serving you for many more years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

September 04, 2020

Very helpful and went above and beyond to make sure I was 100% satisfied when I left. They also were very helpful in a stressful Covid situation More

by Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Sep 04, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for the outstanding review on your service experience with Tony! Our team looks forward to welcoming you back at your next service interval! Thank you, Your Friends and Family at Mercedes-Benz of Ontario

September 03, 2020

Awesome service. I never had a prefence for a service advisor before but going forward Robert will be the one. He follows through and made sure I was taken care of. As a customer we all want to receive More

by Tami78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
Sep 04, 2020 -

Mercedes-Benz of Ontario responded

Hi Tami, Thank you for the outstanding review on your service experience with Robert! Our team looks forward to welcoming you back at your next service interval! Thank you, Your Friends and Family at Mercedes-Benz of Ontario

September 02, 2020

Phil Gibson and his associate Taylor were very professional, totally accommodating to my schedule. Service was great, thank you. Time spent at the dealership was exceptional. More

by HAL 62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Sep 03, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for the 5 star rating! We are delighted to hear that Phil, and Taylor were so accommodating during your visit. Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

September 02, 2020

Chris,My brand new 2020 Mercedes s560 has been in for Chris, My brand new 2020 Mercedes s560 has been in for service immediately after I bought the car. I am disappointed about that; however, Mike Doe More

by jkhuri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Sep 03, 2020 -

Mercedes-Benz of Ontario responded

Hi Joe, Thank you for choosing Mercedes-Benz of Ontario. Our team is delighted to hear that Mike was outstanding and took great care of you during your visit with us. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Ontario

September 02, 2020

Good service. Helped me out when my car died and also got me a rental car. Provided an update when necessary and looked into the discrepancy on the charges. More

by Gsan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Chien
Sep 04, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for this incredible 5 star review on your recent service with us! We look forward to serving you again! Thank you, Your Friends and Family at Mercedes-Benz of Ontario

September 02, 2020

Very nice staff at MB Ontario. Tony is a nice person to deal with to services my MB. The services on my car were excellent. Thank you. More

by hienta5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Sep 03, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Tony. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Ontario

September 01, 2020

Ali is the most pleasant yet professional person that me and my wife have dealt with. I cannot thank him enough for making our car search and purchase a very pleasant and stress-free event. He will work har More

by HEYMARIO7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Mahmoudhashemi
Sep 03, 2020 -

Mercedes-Benz of Ontario responded

Hi, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Ali! We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Ontario

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