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Mercedes-Benz of Ontario
Ontario, CA
1,278 Reviews
By the early 1990s, Ted Jones had a clear vision of the expansion direction he wanted his business venture to take, and in 1991, he purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach setting his plan in motion to create one of the Nation's largest Mercedes-Benz center. After completing construction, and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the additional dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
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Showing 1,278 reviews
December 01, 2020
My experience was very pleasant and stress free!! Everyone was very professional!! I’ve taken my cars here for many years and I’m never disappointed Everyone was very professional!! I’ve taken my cars here for many years and I’m never disappointed More
by Junebaca
Employees Worked With
Abe Raad, Christian Lopez
December 01, 2020
Hossam (Sam) is outstanding and extremely professional and helpful from my experience. He understood what my needs and did his best to assist me. That's why I have been always with him for my MB. MB of and helpful from my experience. He understood what my needs and did his best to assist me. That's why I have been always with him for my MB. MB of Ontario provides extraordinary services and a relax atmosphere. More
by Molly
Employees Worked With
Hossam Elayoty, Bernard Azar
November 30, 2020
Top of the line service with Service Adviser Mr. Phill Gibson, regarding a recall of the passenger side air bag on our 2014, GLK 350. This was the first time at MB of Ontario since moving to the IE howev Gibson, regarding a recall of the passenger side air bag on our 2014, GLK 350. This was the first time at MB of Ontario since moving to the IE however, not the last. Everyone we dealt with was very courteous and professional. They cleaned inside and out after the service was completed. More
by WFS
Employees Worked With
Phil Gibson
November 28, 2020
My service coordinator, and supporting staff, was truly awesome. Makes me very happy to be a MB owner. Knowing that my needs will always be met. awesome. Makes me very happy to be a MB owner. Knowing that my needs will always be met. More
by blharaway
Employees Worked With
Amatziah Hunte
November 23, 2020
Very efficient and customer oriented. There promises became reality. We always have a great experience at Ontario Merecedes. Thanks for all that you do do. became reality. We always have a great experience at Ontario Merecedes. Thanks for all that you do do. More
by amaestas63
Employees Worked With
Tony Garcia
November 21, 2020
Excellent service as always! Continue to be impressed with the interactions each and every time I am at the dealership. Thank you so much and have a great day! with the interactions each and every time I am at the dealership. Thank you so much and have a great day! More
by Sonia S
Employees Worked With
Jorge Gil
November 20, 2020
Service was prompt and friendly. I’m told exactly what is needed and how long it will take to complete the work. I alway receive excellent service. is needed and how long it will take to complete the work. I alway receive excellent service. More
by Raquel
Employees Worked With
Tony Garcia
November 17, 2020
Service was satisfactory, the attendant was courteous and helpful. The Service agent made sure everything was done as requested and ensure a ride was provided. Thanks. helpful. The Service agent made sure everything was done as requested and ensure a ride was provided. Thanks. More
by Henry
Employees Worked With
Daniel Perez
