Mercedes-Benz of Ontario
Ontario, CA
Filter Reviews by Keyword
By Type
Showing 1,268 reviews
Exceptional Dealership. Staff are professional, very systematic, easy, convenient and fast. My Service Advisor has always been exceptional. Thank you Mike Doehla for your prifessionalism and expertise i systematic, easy, convenient and fast. My Service Advisor has always been exceptional. Thank you Mike Doehla for your prifessionalism and expertise in your line of work. More
I had a new service representative. Phil. I was very knowledgeable and informative to me. He updated me while my car was being serviced and gave me options. knowledgeable and informative to me. He updated me while my car was being serviced and gave me options. More
It’s a pleasure working with MB Ontario for my vehicle maintenance. They confirm your appointment and promptly take care of clients as they arrive. The check-in process is seamless as well, and they take maintenance. They confirm your appointment and promptly take care of clients as they arrive. The check-in process is seamless as well, and they take the safety of both clients and staff seriously. Everything is done in the safety of your own vehicle. my service advisor was great to work with, straightforward and informative. The level of service we get here has earned them a loyal customer. More
My service advisor Christian Lopez was courteous and professional. He advised me with the ongoing service of my vehicle. I had two recall services and windshield replacement. He provided me with two dis professional. He advised me with the ongoing service of my vehicle. I had two recall services and windshield replacement. He provided me with two discounts to minimize my costs for the windshield. I will continue to bring my vehicle back to this dealership. More
Have been researching vehicles for 2 months and narrowed them down to 2. Came to the Mercedes Benz dealership looking only to test drive a vehicle due to my expiring lease on an Infiniti SUV. This was my fi them down to 2. Came to the Mercedes Benz dealership looking only to test drive a vehicle due to my expiring lease on an Infiniti SUV. This was my first time at à Mercedes Benz dealership and the customer service was perfection from my sales consultant, Jyhan, to the sales manager and finance rep. Johan was very personable and knowledgeable and over extended herself to ensure I was well informed on the various packages the vehicle included. Despite only wanting to test drive, I ended up purchasing a vehicle...which highly reflects how excellent the sales department is in terms of customer service and satisfaction. Have never felt more appreciated and welcome at any other dealership. More
My husband and I have been going to Mike Doehla for several years. His attention to my concerns was excellent this visit as it is every time. The system of keeping me aware of the service performed, ex several years. His attention to my concerns was excellent this visit as it is every time. The system of keeping me aware of the service performed, expected competition time, and cost allows me to schedule my day accordingly. I appreciate Mike and the Fletcher Jones of Ontario dealership, from sales, and service. More
Very Impressed! Jonathan did everything in his power to get the deal done. very satisfied with customer service and friendliness . Thank you Mercedes Benz of Ontario get the deal done. very satisfied with customer service and friendliness . Thank you Mercedes Benz of Ontario More
Excellent, my service advisor Phil was super detail and keep updated and customer service was sharp. Thank you thank you thank you thank you thanks keep updated and customer service was sharp. Thank you thank you thank you thank you thanks More
Service was awesome daniel peréz explained to me in detail about the issue that i had in my gla250 very profesional and he'd help me out so much thanks daniel good job keep it up detail about the issue that i had in my gla250 very profesional and he'd help me out so much thanks daniel good job keep it up More