Back

Mercedes-Benz of Ontario

Ontario, CA

4.8
1,268 Reviews

3787 E Guasti Rd

Ontario, CA

91761

Directions

By Type

Showing 1,268 reviews

December 29, 2020

Exceptional Dealership. Staff are professional, very systematic, easy, convenient and fast. My Service Advisor has always been exceptional. Thank you Mike Doehla for your prifessionalism and expertise i More

by Louise Pastelero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Dec 29, 2020 -

Mercedes-Benz of Ontario responded

Hi Louise, We absolutely value your feedback regarding the exceptional service you receive working with Mike Doehla and thank you for the 5 star rating! ! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

December 26, 2020

I had a new service representative. Phil. I was very knowledgeable and informative to me. He updated me while my car was being serviced and gave me options. More

by Alli Lea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Dec 29, 2020 -

Mercedes-Benz of Ontario responded

Hi Alli Lea, All of us at Mercedes-Benz of Ontario are truly flattered to have earned your business and feel privileged to have your excellent recommendations for Phil! Thank you for the opportunity to serve you! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

December 19, 2020

It’s a pleasure working with MB Ontario for my vehicle maintenance. They confirm your appointment and promptly take care of clients as they arrive. The check-in process is seamless as well, and they take More

by nunigurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Medina, Frank Wannes
Dec 21, 2020 -

Mercedes-Benz of Ontario responded

Hello, We greatly appreciate you taking the time to post you 5-star review! Thank you for baring with us during these turbulent times and following the health guideline to ensure the safety of our guests and our team. Thank you for allowing us the opportunity to earn your business and our team of experts look forward to serving you for many more years to come! Please let us know if we can be of any further assistance to you now or in the future. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

December 17, 2020

My service advisor Christian Lopez was courteous and professional. He advised me with the ongoing service of my vehicle. I had two recall services and windshield replacement. He provided me with two dis More

by Moses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Lopez
Dec 21, 2020 -

Mercedes-Benz of Ontario responded

Hello Moses, Thank you for your 5 star review and genuine feedback regarding the courteous and Professional service you experience working with Christian Lopez and our fine team! We take great pride is serving our guest well and thrilled to have you as part of our Fletcher Jones Family! With Sincere Gratitude, Your Friends and Family at Mercedes-Benz of Ontario

December 16, 2020

Very Helpful and quick with service. Was able to solve my issues with the car and the work was done in a timely manner. Thank you! More

by galiciajennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Lopez
Dec 21, 2020 -

Mercedes-Benz of Ontario responded

Hello, We are honored to receive your 5 star rating and review! The team at Mercedes-Benz of Ontario appreciates you complementing our level of service and are grateful for your business! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

December 15, 2020

Have been researching vehicles for 2 months and narrowed them down to 2. Came to the Mercedes Benz dealership looking only to test drive a vehicle due to my expiring lease on an Infiniti SUV. This was my fi More

by kiwilatae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jyhan Fayad
Dec 21, 2020 -

Mercedes-Benz of Ontario responded

Hello Keisha, All of us at Mercedes-Benz of Ontario are truly grateful to have the opportunity to assist you during your quest for a new vehicle! Our team was pleased to read that you found our dealership team to be perfection working in a personable & knowledgeable manner to help you find the perfect Mercedes-Benz! We are thrilled to know our level of service and passion for the brand ended with you go joining our wonderful Mercedes-Benz family! Congratulations on your purchase! We look forward to attending to all of your Mercedes-Benz needs! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

December 14, 2020

My husband and I have been going to Mike Doehla for several years. His attention to my concerns was excellent this visit as it is every time. The system of keeping me aware of the service performed, ex More

by Nanane350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Dec 14, 2020 -

Mercedes-Benz of Ontario responded

Hello, Wow! Our team at Mercedes-Benz of Ontario is truly flattered to read your generous sediments for Mike Doehla and the many years you have worked with him!! We take great pride in seeing that our guests are provided with thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

December 13, 2020

Very Impressed! Jonathan did everything in his power to get the deal done. very satisfied with customer service and friendliness . Thank you Mercedes Benz of Ontario More

by Augusto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Azar, Jonathan Graham
Dec 14, 2020 -

Mercedes-Benz of Ontario responded

Hello Augusto, All of us at Mercedes-Benz of Ontario are so thrilled to have the opportunity to be a part in assisting you with the care and keep of your vehicle. It is wonderful to know of the great support and friendly service you experience working with Johnathan! Thank your for your business! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

December 12, 2020

Excellent, my service advisor Phil was super detail and keep updated and customer service was sharp. Thank you thank you thank you thank you thanks More

by Gcruz91739
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Dec 14, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with Phil is deserving of your 5-stars. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

December 11, 2020

Service was awesome daniel peréz explained to me in detail about the issue that i had in my gla250 very profesional and he'd help me out so much thanks daniel good job keep it up More

by Jaimito021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Dec 14, 2020 -

Mercedes-Benz of Ontario responded

Hi Jaimito, Thank you for your business and the opportunity to serve you! We are so thrilled to have the opportunity to work with you during your recent service visit, and appreciate your taking the time to share about the awesome & detail oriented service you had with Daniel! We look forward to welcoming you back! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

...
46
...