Mercedes-Benz of Ontario
Ontario, CA
Filter Reviews by Keyword
By Type
Showing 1,262 reviews
Excellent service, everything done on time and as prescribed. Facility was extremely clean. All staff was very helpful. Service consultants kept me informed every step of the way. prescribed. Facility was extremely clean. All staff was very helpful. Service consultants kept me informed every step of the way. More
Mercedes-Benz of Ontario has great customer service. Everyone is very friendly. They do excellent work when you get your car serviced. Tony explained everything in detail. I had a positive experience. Everyone is very friendly. They do excellent work when you get your car serviced. Tony explained everything in detail. I had a positive experience. More
I really liked the Attention that the people who helped me get my car gave me, very attentive to my questions made me feel at home, Thank you me get my car gave me, very attentive to my questions made me feel at home, Thank you More
Exceptional Dealership. Staff are professional, very systematic, easy, convenient and fast. My Service Advisor has always been exceptional. Thank you Mike Doehla for your prifessionalism and expertise i systematic, easy, convenient and fast. My Service Advisor has always been exceptional. Thank you Mike Doehla for your prifessionalism and expertise in your line of work. More
I had a new service representative. Phil. I was very knowledgeable and informative to me. He updated me while my car was being serviced and gave me options. knowledgeable and informative to me. He updated me while my car was being serviced and gave me options. More
It’s a pleasure working with MB Ontario for my vehicle maintenance. They confirm your appointment and promptly take care of clients as they arrive. The check-in process is seamless as well, and they take maintenance. They confirm your appointment and promptly take care of clients as they arrive. The check-in process is seamless as well, and they take the safety of both clients and staff seriously. Everything is done in the safety of your own vehicle. my service advisor was great to work with, straightforward and informative. The level of service we get here has earned them a loyal customer. More
My service advisor Christian Lopez was courteous and professional. He advised me with the ongoing service of my vehicle. I had two recall services and windshield replacement. He provided me with two dis professional. He advised me with the ongoing service of my vehicle. I had two recall services and windshield replacement. He provided me with two discounts to minimize my costs for the windshield. I will continue to bring my vehicle back to this dealership. More
Have been researching vehicles for 2 months and narrowed them down to 2. Came to the Mercedes Benz dealership looking only to test drive a vehicle due to my expiring lease on an Infiniti SUV. This was my fi them down to 2. Came to the Mercedes Benz dealership looking only to test drive a vehicle due to my expiring lease on an Infiniti SUV. This was my first time at à Mercedes Benz dealership and the customer service was perfection from my sales consultant, Jyhan, to the sales manager and finance rep. Johan was very personable and knowledgeable and over extended herself to ensure I was well informed on the various packages the vehicle included. Despite only wanting to test drive, I ended up purchasing a vehicle...which highly reflects how excellent the sales department is in terms of customer service and satisfaction. Have never felt more appreciated and welcome at any other dealership. More