Mercedes-Benz of Ontario

Everyone at Fletcher was courteous and eager to help when I had questions! My service rep was an excellent young professional representative offering his assistance. I had questions! My service rep was an excellent young professional representative offering his assistance. More

The service person very details and updated status everyday When I pick up the car he will go through everything. Good good good good good everyday When I pick up the car he will go through everything. Good good good good good More

Mercedes Benz should be really proud of their team, they’re great at their job & have excellent customer service. 100% recommended. I will be back soon. they’re great at their job & have excellent customer service. 100% recommended. I will be back soon. More

Fast service, the attention to detail is really impressive. Professional personnel, they solve all my questions. Great experience. Thanks . I would come back and refer to friends impressive. Professional personnel, they solve all my questions. Great experience. Thanks . I would come back and refer to friends More

excellent service clear communication on what need to be done. Service advisor go extra miles to deliver my car after all done big thank you for that. done. Service advisor go extra miles to deliver my car after all done big thank you for that. More

Since the pandemic, I have not been to your dealership My car needed to be service, so I requested they come to the house and get the car. I was very happy about that. I don't go out because of the pand My car needed to be service, so I requested they come to the house and get the car. I was very happy about that. I don't go out because of the pandemic. I needed a new battery so Mercedes roadside service came to the house and replace the battery. I hope I don't need any other services before the pandemic is over. I don't remember the service rep name as we did everything by phone and e-mail. I don't have a steady rep. I've had dealing with a few rep. but not one that takes care of you personal. More

Excellent service, everything done on time and as prescribed. Facility was extremely clean. All staff was very helpful. Service consultants kept me informed every step of the way. prescribed. Facility was extremely clean. All staff was very helpful. Service consultants kept me informed every step of the way. More

Great service, ease of use getting in and out Phil and Natalie were great advisors to work with. Thank you for taking care of my car! Natalie were great advisors to work with. Thank you for taking care of my car! More

I really liked the Attention that the people who helped me get my car gave me, very attentive to my questions made me feel at home, Thank you me get my car gave me, very attentive to my questions made me feel at home, Thank you More

Mercedes-Benz of Ontario has great customer service. Everyone is very friendly. They do excellent work when you get your car serviced. Tony explained everything in detail. I had a positive experience. Everyone is very friendly. They do excellent work when you get your car serviced. Tony explained everything in detail. I had a positive experience. More