Mercedes-Benz of Ontario

There are no words to describe Aileen Lopez. She is the best and should be on the Executive Team for customer service. She has been the sole reason for my dedication to Mercedes Benz of Ontario. I have p best and should be on the Executive Team for customer service. She has been the sole reason for my dedication to Mercedes Benz of Ontario. I have purchased many cars over the years and she has no rival when it comes to providing first class service. More

I was very pleased and satisfied with the service I received for my vehicle. Everyone was very polite and professional. The employees observed covid safety precautions. received for my vehicle. Everyone was very polite and professional. The employees observed covid safety precautions. More

Great place to do business, workers are very courteous always wanted to help in every way possible. Service to my vehicle always a job well done never have or had any issues. always wanted to help in every way possible. Service to my vehicle always a job well done never have or had any issues. More

Service was top notch. My service adviser helped me with everything I needed. The Mercedes Benz service experience is like nothing else in the industry. Everyone takes great pride in helping the customer. everything I needed. The Mercedes Benz service experience is like nothing else in the industry. Everyone takes great pride in helping the customer. More

Everyone at Fletcher was courteous and eager to help when I had questions! My service rep was an excellent young professional representative offering his assistance. I had questions! My service rep was an excellent young professional representative offering his assistance. More

The service person very details and updated status everyday When I pick up the car he will go through everything. Good good good good good everyday When I pick up the car he will go through everything. Good good good good good More

Mercedes Benz should be really proud of their team, they’re great at their job & have excellent customer service. 100% recommended. I will be back soon. they’re great at their job & have excellent customer service. 100% recommended. I will be back soon. More

Fast service, the attention to detail is really impressive. Professional personnel, they solve all my questions. Great experience. Thanks . I would come back and refer to friends impressive. Professional personnel, they solve all my questions. Great experience. Thanks . I would come back and refer to friends More

excellent service clear communication on what need to be done. Service advisor go extra miles to deliver my car after all done big thank you for that. done. Service advisor go extra miles to deliver my car after all done big thank you for that. More

Since the pandemic, I have not been to your dealership My car needed to be service, so I requested they come to the house and get the car. I was very happy about that. I don't go out because of the pand My car needed to be service, so I requested they come to the house and get the car. I was very happy about that. I don't go out because of the pandemic. I needed a new battery so Mercedes roadside service came to the house and replace the battery. I hope I don't need any other services before the pandemic is over. I don't remember the service rep name as we did everything by phone and e-mail. I don't have a steady rep. I've had dealing with a few rep. but not one that takes care of you personal. More