Mercedes-Benz of Ontario
Ontario, CA
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The customer service was impeccable, the facility is well maintained and inviting. The only challenge would be the “Express” service provided. As a Mercedes-Benz owner, and a service provider to Mercedes-Ben maintained and inviting. The only challenge would be the “Express” service provided. As a Mercedes-Benz owner, and a service provider to Mercedes-Benz, I believe there is always room for improvement. I’m a Continues Improvement and Safety Manager for Performance Team Logistics, we are the service provider to Mercedes-Benz at the MB Fontana Parts Distribution Center. It is my belief that an “Express” oil change should be under 1 hour wait time, yet it took just over 2 hours to checkin, have service provided, and pay/checkout. I do thank you for the professional service, and maybe this particular day was a little more challenging for the service department, I will be back and recommend, have a great day. Respectfully, Jack Block More
Excellent service! Tony Garcia assists us with our maintenance service needs. Easily check out a loaner car. Upon picking up my car and returning the loaner was smooth in and out experience. maintenance service needs. Easily check out a loaner car. Upon picking up my car and returning the loaner was smooth in and out experience. More
Great service knowledgeable staff and very friendly thank you for everything you guys do. Thanks for I bought a car from you guys love the service. you for everything you guys do. Thanks for I bought a car from you guys love the service. More
This Ontario Dealership is exceptional. Everyone is courteous and friendly. Greatly appreicate this service. Thank you. I will continue to use this Dealership for my Mercedes-Benz needs. courteous and friendly. Greatly appreicate this service. Thank you. I will continue to use this Dealership for my Mercedes-Benz needs. More
We are loyal customers and always feel we are taken care of! Never feel pressured to buy. They have amazing customer service and their follow up is greatly appreciated! Thank you Yogi, Eli, Cameron and Joha of! Never feel pressured to buy. They have amazing customer service and their follow up is greatly appreciated! Thank you Yogi, Eli, Cameron and Johan!! I love our GLB!! More
Excellent ! the sales agent Jyhan is very helpful and friendly and very patient to us . I would like to recommend this dealership to my friends who would like to buy Mercedes Benz car friendly and very patient to us . I would like to recommend this dealership to my friends who would like to buy Mercedes Benz car More
There are no words to describe Aileen Lopez. She is the best and should be on the Executive Team for customer service. She has been the sole reason for my dedication to Mercedes Benz of Ontario. I have p best and should be on the Executive Team for customer service. She has been the sole reason for my dedication to Mercedes Benz of Ontario. I have purchased many cars over the years and she has no rival when it comes to providing first class service. More
Great place to do business, workers are very courteous always wanted to help in every way possible. Service to my vehicle always a job well done never have or had any issues. always wanted to help in every way possible. Service to my vehicle always a job well done never have or had any issues. More
I was very pleased and satisfied with the service I received for my vehicle. Everyone was very polite and professional. The employees observed covid safety precautions. received for my vehicle. Everyone was very polite and professional. The employees observed covid safety precautions. More
Service was top notch. My service adviser helped me with everything I needed. The Mercedes Benz service experience is like nothing else in the industry. Everyone takes great pride in helping the customer. everything I needed. The Mercedes Benz service experience is like nothing else in the industry. Everyone takes great pride in helping the customer. More