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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,262 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,262 reviews

January 29, 2021

Phil did a great job dealing with Insurance and keeping me informed on when the car would be ready we where so happy with his service. More

by raragon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Jan 29, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you for the opportunity to attend to the service needs for your Mercedes-Benz, and rewarding the fine efforts of your service advisor Phil. Seeing that our guests receive the necessary time and support partnering with Insurance companies can be time critical and we are so pleased to know Phil was right by your side ensuring all was addressed. Thank you for your business and rewarding our team with your 5 star recommendations! We look forward to assisting you with any of your vehicle needs. Warm Regards, Your Friends and Family at Mercedes-Benz of Ontario

January 29, 2021

The help I receive from my advisor Phil is always very personable and organized. Everything went well as planned and the team was friendly and pleasant. More

by Ireneinsunzanwne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Jan 29, 2021 -

Mercedes-Benz of Ontario responded

Hello, This review made our day! We are ecstatic to know when it comes to the care and maintenance of your Mercedes-Benz, Phil has been a great compliment to fulfill the service needs for your vehicle.! We are grateful to have such heartfelt feedback and truly appreciate your commitment to us! Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Warm Regards, Your Friends and Family at Mercedes-Benz of Ontario

January 29, 2021

My service adviser Tony Garcia did a good job keeping up to date when my car was going to be ready. Good service thank you More

by sheshe196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jan 29, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you so much for your wonderful 5 star rating! We greatly appreciate you sharing your recent service visit with Tony Garcia! Looking forward to your next scheduled service with us. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

January 27, 2021

The MB of Ontario's red carpet treatment is always full of star employees making us feel like celebrities. Always a great experience! Thank you for the 5 Star Event. More

by DH Casters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Medina
Jan 28, 2021 -

Mercedes-Benz of Ontario responded

Hello, Thank you so much for your wonderful review and 5 star rating! Our goal is to provide each guest with an amazing experience and your feedback is truly a gift! Our team was elated to read of your red carpet treatment from beginning to end and truly exceeded your expectations! We are grateful for the opportunity to serve you and we look forward to doing so in the future! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

January 23, 2021

The customer service was impeccable, the facility is well maintained and inviting. The only challenge would be the “Express” service provided. As a Mercedes-Benz owner, and a service provider to Mercedes-Ben More

by Jack Block
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danika Doering
Jan 26, 2021 -

Mercedes-Benz of Ontario responded

Hi Jack, Thank you for business and taking the time to share your valuable feedback. We appreciate your comments and flattered to know you consider our teams level of service as well as the facility to be impeccable and inviting. The team at Mercedes-Benz of Ontario are truly dedicated to be the best in the business and always are grateful to have our guests insight. Please know we will share your comments with our team and work to improve upon. If I can be of assistance now or in the future, please feel welcome to contact me. Respectfully, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

January 23, 2021

Excellent service! Tony Garcia assists us with our maintenance service needs. Easily check out a loaner car. Upon picking up my car and returning the loaner was smooth in and out experience. More

by renegibson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jan 26, 2021 -

Mercedes-Benz of Ontario responded

Hi Rene, We couldn't be more grateful to know Tony Garcia provided a visit worthy of a 5 star rating! It's wonderful reviews like yours that truly represent what we strive for everyday! Our entire service team appreciates your feedback! We truly look forward to serving you again! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

January 19, 2021

Great service knowledgeable staff and very friendly thank you for everything you guys do. Thanks for I bought a car from you guys love the service. More

by rcervan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jan 19, 2021 -

Mercedes-Benz of Ontario responded

Hello, We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Our team is grateful to know of their exquisite service as we are truly honored to have earned your business & recommendations! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

January 19, 2021

This Ontario Dealership is exceptional. Everyone is courteous and friendly. Greatly appreicate this service. Thank you. I will continue to use this Dealership for my Mercedes-Benz needs. More

by socaltrkbodies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Gil
Jan 19, 2021 -

Mercedes-Benz of Ontario responded

Hello, The team at Mercedes-Benz of Ontario want all of our guests to have an exceptional experience and so pleased to read that our entire team attended to your visit with the utmost professionalism, courteousness, and in a friendly manner. We couldn't be more thrilled to have earned your business and truly appreciate such thoughtful recommendations! Best, Your Friends and Family at Mercedes-Benz of Ontario

January 19, 2021

We are loyal customers and always feel we are taken care of! Never feel pressured to buy. They have amazing customer service and their follow up is greatly appreciated! Thank you Yogi, Eli, Cameron and Joha More

by ielar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yogi Kang , Frank Wannes , Johan Somi , Cameron Zerpoli
Jan 19, 2021 -

Mercedes-Benz of Ontario responded

Hello, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about Yogi, Eli, Cameron, & Johan, truly reflect our mission; delivering world-class service experiences! We are pleased to know of their true professionalism and the importance of not being pressured on your purchase decisions. We are grateful for the opportunity to serve you and earn your business! We look forward to building a lifelong relationship with you. Congratulations on your new Mercedes-Benz! Enjoy every mile! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

January 19, 2021

Excellent ! the sales agent Jyhan is very helpful and friendly and very patient to us . I would like to recommend this dealership to my friends who would like to buy Mercedes Benz car More

by EM
Recommend Dealer
Yes
Employees Worked With
Jyhan Fayad
Jan 20, 2021 -

Mercedes-Benz of Ontario responded

Hi EM, Jyhan and our team were ecstatic to have be able to work together and get you into a new Mercedes-Benz ! We truly appreciate your business and look forward to assisting you with all of your Mercedes-Benz needs. Congratulations on your purchase! Enjoy! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

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