Mercedes-Benz of Ontario

Service Advisory is Excellence! Seriously, you have a Service Advisory is Excellence! Seriously, you have a wonderful team , I hoped to have the best of service all ways in the future and I look forward Service Advisory is Excellence! Seriously, you have a wonderful team , I hoped to have the best of service all ways in the future and I look forward to it. More

This is not the customer service that I expected from Mercedes Benz. I purchased a car from Ontario MB a few months ago, Now I've noticed the registration is showing as a "leased car" and that I am not Mercedes Benz. I purchased a car from Ontario MB a few months ago, Now I've noticed the registration is showing as a "leased car" and that I am not the owner even though that is not the case. But the funny part is the run around I am getting from the dealer after I brought the issue to their attention. It seems as though no one is available when I call that can help me fix their error and no one from the dealership has called me back to answer my questions as what happened to the several thousands of dollars I paid as sales tax for this car. This has become a nightmare due to their incompetence and unprofessional customer service. More

I always get excellent service from Mike Doehla my service advisor and the whole staff is friendly and competent. Mike is very professional and always keeps me informed on the progress of my service. service advisor and the whole staff is friendly and competent. Mike is very professional and always keeps me informed on the progress of my service. More

Best service I have ever received. Staff was extremely helpful and ethical to one's needs. Definitely referring and returning for future services and purchases. helpful and ethical to one's needs. Definitely referring and returning for future services and purchases. More

This was my first visit to MB of Ontario as an unexpected emergency walk-in due to electronic and battery issues. Each service person I encountered as listed below was friendly, courteous, attentive, respons emergency walk-in due to electronic and battery issues. Each service person I encountered as listed below was friendly, courteous, attentive, responsive to my many questions, knowledgeable, and very professional. More

Everything was made easy at MB Ontario, from obtaining a loaner vehicle to picking up my serviced vehicle. Tony Garcia is the greatest. He coordinated all service needs exceptionally and met all my high exp loaner vehicle to picking up my serviced vehicle. Tony Garcia is the greatest. He coordinated all service needs exceptionally and met all my high expections. I will certainly be back and recommend MB of Ontario to others. More

Robert was very helpful and was very polite, he also explained everything to me clearly and gave me no problems at all he is the best! explained everything to me clearly and gave me no problems at all he is the best! More

As always excellent service was provided by the service department. I have purchased two cars from Mercedes-Benz of Ontario. Staff is always kind and Welcoming department. I have purchased two cars from Mercedes-Benz of Ontario. Staff is always kind and Welcoming More

We have been Mercedes Benz customers for decades. Our latest experience on 1/29/21 with Ibrahim and his team was truly exceptional. The best we’ve had. We appreciate the honesty, dedication and hard work latest experience on 1/29/21 with Ibrahim and his team was truly exceptional. The best we’ve had. We appreciate the honesty, dedication and hard work. We left VERY happy and we are VERY pleased with the deal we received and the car we have now. Thank you! Also thank you Fadi and Yogi as well! - Farzad Family More

I purchased my current vehicle here and have my service appts here. The people and the service provided are always exceptional. My only issue would be that I think you overbook your service appts. Simpl appts here. The people and the service provided are always exceptional. My only issue would be that I think you overbook your service appts. Simple services usually take all day or more than 1 day. I can no longer wait for a service, I need a loaner. This doesn’t seem to be the most efficient use of my time. More