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Mercedes-Benz of Ontario
Ontario, CA
1,262 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,262 reviews
February 15, 2021
Great service under the current Covid-19 circumstances. It was a bit unusual not being able to sit with a cup of coffee--at least I didn't even go into the building to try. I had someone come with me so th It was a bit unusual not being able to sit with a cup of coffee--at least I didn't even go into the building to try. I had someone come with me so that I wouldn't have to wait or get a loaner car. More
by nursecharly
Employees Worked With
Mike Doehla
February 15, 2021
Amazing , Bernard was very informative, helping me make the correct choices on my new CLS450C , thank you for the amazing experience, This was purchase my of retirement car, James the correct choices on my new CLS450C , thank you for the amazing experience, This was purchase my of retirement car, James More
by Mcj2957
Employees Worked With
Bernard Azar, Jon Klempner
February 15, 2021
My Service advisor, Mike, is the best. Always keeps me up to date on my car’s status. Very helpful in informing me of what options and costs are available, if any. Go out of his way to make sure I’m totally to date on my car’s status. Very helpful in informing me of what options and costs are available, if any. Go out of his way to make sure I’m totally satisfied. More
by Bickman
Employees Worked With
Taylor, Mike’s assistant is very pro-active in helping me thru any situation., Mike Doehla
February 12, 2021
Service Advisory is Excellence! Seriously, you have a Service Advisory is Excellence! Seriously, you have a wonderful team , I hoped to have the best of service all ways in the future and I look forward Service Advisory is Excellence! Seriously, you have a wonderful team , I hoped to have the best of service all ways in the future and I look forward to it. More
by Dakirtley
Employees Worked With
Trevor Harlow , Tony Garcia, Johnny Jabbour
February 12, 2021
Everything was done very fast and am pleased with our come. Service advisor was there at schedule time and greeted me for auto service. Thank you will return for next schedule service in future. come. Service advisor was there at schedule time and greeted me for auto service. Thank you will return for next schedule service in future. More
by jalvarez47
Employees Worked With
Phil Gibson
February 08, 2021
This is not the customer service that I expected from Mercedes Benz. I purchased a car from Ontario MB a few months ago, Now I've noticed the registration is showing as a "leased car" and that I am not Mercedes Benz. I purchased a car from Ontario MB a few months ago, Now I've noticed the registration is showing as a "leased car" and that I am not the owner even though that is not the case. But the funny part is the run around I am getting from the dealer after I brought the issue to their attention. It seems as though no one is available when I call that can help me fix their error and no one from the dealership has called me back to answer my questions as what happened to the several thousands of dollars I paid as sales tax for this car. This has become a nightmare due to their incompetence and unprofessional customer service. More
by sun144
Employees Worked With
Johnny Jabbour
February 07, 2021
I always get excellent service from Mike Doehla my service advisor and the whole staff is friendly and competent. Mike is very professional and always keeps me informed on the progress of my service. service advisor and the whole staff is friendly and competent. Mike is very professional and always keeps me informed on the progress of my service. More
by beverly223@icloud.com
Employees Worked With
Mike Doehla
February 06, 2021
Best service I have ever received. Staff was extremely helpful and ethical to one's needs. Definitely referring and returning for future services and purchases. helpful and ethical to one's needs. Definitely referring and returning for future services and purchases. More
by steve.alderete
Employees Worked With
Robert McConnell
February 05, 2021
As always excellent service was provided by the service department. I have purchased two cars from Mercedes-Benz of Ontario. Staff is always kind and Welcoming department. I have purchased two cars from Mercedes-Benz of Ontario. Staff is always kind and Welcoming More
by Lunaoscar24
Employees Worked With
Phil Gibson
