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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,262 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,262 reviews

February 27, 2021

Everyone was pleasant and courteous. I'm definitely going back for my all my automotive needs. I love the fact they still deliver the vehicle to you washed and cleaned!! More

by rhvaltes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
Mar 01, 2021 -

Mercedes-Benz of Ontario responded

Hello, Our team was pleased to read that you found our dealership to be the most pleasant & courteous! We take great pride in serving our guests well and we are grateful to have earned your business We look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

February 26, 2021

Robert Tabor in service was a great help . Love the service department. Service was fast and I WAS IN AND OUT and always great customer service More

by love4alice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
Feb 26, 2021 -

Mercedes-Benz of Ontario responded

Hello, Wow! Our team at Mercedes-Benz of Ontario is truly flattered to read your generous sediments for Robert Tabor! We take great pride in seeing that our guests are provided with thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

February 25, 2021

I've been working with Danny Perez over the last few years with my first Mercedes and now moving on to my next one. He is an exceptional person that really cares about the needs of his customers and wil More

by zannee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yogi Kang , Danny Perez, Daniel Perez
Feb 25, 2021 -

Mercedes-Benz of Ontario responded

Hello Leesa, Seeing that our guests receive the highest level of service and care is our top priority! We are so thrilled to have the opportunity to work with you during your quest for a new Mercedes-Benz! Thank you for your genuine compliments for Danny Perez and the level of service he provided while assisting you through your purchase! Congratulations! We hope you enjoy every mile! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

February 24, 2021

Chris Lopez was very helpful. He explained everything and the service was completed in a very timely manner. He advised me what to expect on my next service which will prepare me to plan ahead. Thank you. More

by mcclpe1007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla , Christian Lopez
Feb 24, 2021 -

Mercedes-Benz of Ontario responded

Hello, Our team at Mercedes-Benz of Ontario is truly flattered to read your generous feedback regarding your visit with Chris Lopez! We take great pride in seeing that our guests are provided with a thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! Sincere Regards, Your Friends and Family at Mercedes-Benz of Ontario

February 24, 2021

Anthony was great he helped me with any questions or concerns I had. Very friendly and knowledgeable. Tony made the process easy and seamlessly I would defiantly recommend. More

by natin7991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Feb 24, 2021 -

Mercedes-Benz of Ontario responded

Hello Natin, We are so pleased to hear about your recent service visit with Anthony! Thank you for your 5 star review! Our goal is to provide the best experience possible and we couldn't be more pleased to read of the professional and Friendly efforts he put forth ensuring all of your service needs were met! Please feel welcome to contact us anytime! Warm Regards, Your Friends and Family at Mercedes-Benz of Ontario

February 20, 2021

Danika was wonderful. She proactively communicated with me and helped go troubleshoot an issue. The whole process was extremely easy; from making an appointment to picking up the car. More

by MLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danika Doering
Feb 23, 2021 -

Mercedes-Benz of Ontario responded

Hi MLC, Our team was elated to read that Danika took wonderful care of you by being knowledgeable, professional and with her expertise she was able troubleshoot and identify your concerns! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Please feel welcome to contact us anytime! Best, Your Friends and Family at Mercedes-Benz of Ontario

February 19, 2021

Mike in service was a great help . Love the service department. Service was fast and I WAS IN AND OUT and always great customer service More

by Duran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Feb 22, 2021 -

Mercedes-Benz of Ontario responded

Hello Duran, Our team was elated to read that Mike took fantastic care of you by being knowledgeable, professional and navigating you through such efficient and prompt visit! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Please feel welcome to contact us anytime! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

February 18, 2021

Mike has been our service advisor for at least 3 years. Mike has always been very friendly and honest towards my wife and I. I just requested Mike be the service advisor for the new Mercedes vehicle that More

by Steelersfan4ever2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Feb 18, 2021 -

Mercedes-Benz of Ontario responded

Hello Steeler Fan, Our team was elated to read that Mike Doehla takes fantastic care of you by being knowledgeable, professional and ensuring you and your wife receive the highest levels of service and care! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Please feel welcome to contact us anytime! Best, Your Friends and Family at Mercedes-Benz of Ontario

February 18, 2021

Dealt with me in a professional manner and the Service Manager resolved my issues swiftly with regards to my loaner. Extremely friendly and courteous. I was in/out quickly. More

by PhillJ
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
Feb 18, 2021 -

Mercedes-Benz of Ontario responded

Hello Phill, Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and recommendations! Our team is truly grateful for your patronage and the opportunity to serve you! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

February 16, 2021

On point !World class customer service, thank you, keep up the good work, will be coming back for future services ,thank you so much for your help. More

by jorozco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
maggard
Feb 16, 2021 -

Mercedes-Benz of Ontario responded

Hi, Thank you so much for taking the time to share your amazing review with everyone! Your kind comments about our team show our dedication in providing world-class Mercedes-Benz Service experiences, and the importance of keeping you updated and on schedule. Looking forward to your next scheduled service visit with us! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

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